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16

QUEST 100 

 

                                                   INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS

QUESTCLIMATE.COM

(877) 420-1330

Compressor is not running. Dehumidification is being called for. No fan call.
1.  Defective compressor run capacitor.
2.  Loose connection in compressor circuit.
3.  High pressure switch open or unplugged.
4.  Defective compressor.
5.  Compressor relay defective or unplugged.
6.  Temp & RH sensor reading above 120 F or below 40 F, or sensor is bad or unplugged.

Compressor cycles on and off. Dehumidification is being called for. No fan call.
1.   Low ambient temperature and/or humidity causing unit to cycle through defrost mode.
2.  Evaporator temp sensor bad or unplugged.
3.  Defective compressor.
4.  High pressure switch defective.
5.  Dirty air filter(s) or air flow restricted.
6.  Bad control or power board. 

Fan is not running. Dehumidification or fan is being called for.
7.  Loose connection in fan circuit.
8.  Obstruction prevents fan impeller rotation.
9.  Defective fan.
10.  Bad control or power board. 

Low dehumidification capacity (evaporator is frosted continuously). Dehumidification is being called for.
11.  Evaporator temp sensor bad or unplugged.
12.  Low refrigerant charge.
13.  Dirty air filter(s) or air flow restricted.
14.  Excessively restrictive ducting connected to unit. 

Unit removes some water, but not as much as expected.
15.  Air temperature and/or humidity have dropped. 
16.  Humidity meter and or thermometer used are out of calibration. 
17.  Unit has entered defrost cycle. 
18.  Air filter dirty. 
19.  Low refrigerant charge. 
20. Air leak (eg. loose cover or ducting leaks). 
21.  Defective compressor. 
22. Restrictive ducting. 
23. Unit is in (Lo)w fan mode.
24. Evaporator temp sensor bad or unplugged.
25. Temp and RH sensor off calibration. Reading lower than actual.

Summary of Contents for 100

Page 1: ...O M 87 7 420 1330 Patents thermastor com patents Serial Number Install Date Sold By 06 23 R E V A Compact Size Digital Controls Industry Leading Efficiency Superior MERV 13 Air Filtration Ducting Opt...

Page 2: ...rd Air Filter 14 6 2 Impeller Fan Oiling 14 7 Service 15 7 1 Warranty 15 7 2 Technical Description 15 7 3 Troubleshooting 15 7 4 Refrigerant Charging 17 7 5 Impeller Fan Replacement 17 7 6 Compressor...

Page 3: ...able DO NOT place the device directly on structural members Provide vibration isolation in order to minimize operational vibration and or noise A drain pan MUST be placed under the unit if installed a...

Page 4: ...AGE 120 Volt 1 Phase 60 Hz CURRENT DRAW 5 0A RATED CURRENT DRAW 104 F 36 6 8A MINIMUM CIRCUIT AMPACITY MCA 8A MAXIMUM OVERCURRENT PROTECTION MOP 15A RECOMMENDED BREAKER SIZE 15A ENERGY FACTOR L KWH 3...

Page 5: ...4 4 The unit should be suspended with a hang kit from the floor joists if there is any possibility of flooding A flooded unit is not covered by warranty Feet will be installed as a securing measure a...

Page 6: ...year as this could diminish the water removal capability of the dehumidifier If the Check Damper is not used it is important to have the HVAC system fan ON when the dehumidifier is ON to prevent backf...

Page 7: ...local codes prior to installing C DEDICATED QUEST RETURN TO HVAC RETURN Create a separate return for the Quest 100 Dehumidifier in a central area of the building Installing the supply air from the Qu...

Page 8: ...e dehumidifier Install a 6 insulated duct from outside teeing into the 8 return duct of the Quest 100 Dehumidifier to provide outdoor air ventilation optional An 8 diameter duct is recommended for bra...

Page 9: ...ore Be sure the extension is at a downward slope to the drain B An optional condensate pump kit may be installed if lift is required to remove condensate To order contact your local dealer or visit ou...

Page 10: ...ERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 4 4 HANGING DIAGRAM QUEST 100 4036668 Hang Bracket PN 4036668 Bottom view of dehumidifier and two brackets not included NOTE LEVELING...

Page 11: ...area that may become wet a GFCI protected circuit is recommended The unit should not be used in areas prone to flooding Consult local electrical codes for any further information An optional remote de...

Page 12: ...over the snowflake will light up when defrost is occurring ice is detected on coils The fan will be on and the compressor will be off during defrost FILTER RESET Filter reset button will light up afte...

Page 13: ...ated when an external control is used to control RH When Terminal Control is active the internal RH sensor is disabled Pressing the Fan button alternates the unit between 3 fan speeds Hi gh Increased...

Page 14: ...t Indicates when dehumidifier is in an alarm state NOTE Alarm terminals are used to interface with a remote alarm or building automation system The terminals switch when the unit has a malfunction and...

Page 15: ...l where it absorbs heat from the incoming air and evaporates The evaporator operates in a flooded condition which means that all the evaporator tubes contain liquid refrigerant during normal operation...

Page 16: ...ntrol or power board Fan is not running Dehumidification or fan is being called for 7 Loose connection in fan circuit 8 Obstruction prevents fan impeller rotation 9 Defective fan 10 Bad control or pow...

Page 17: ...trical components 2 Plug in the unit and turn the humidity control to ON Check for volts from compressor black wires on compressor relay to white wire on compressor capacitor using an AC voltmeter 2 1...

Page 18: ...r was not rotating Contaminants are therefore largely confined to the compressor housing A single installation of liquid and suction line filter driers will probably clean up the system If sludge is e...

Page 19: ...ator it will sense the frost build up and automatically defrost the evaporator The Quest 100 Dehumidifier may not appear to be operating correctly during the defrost sequence but once the defrost sequ...

Page 20: ...service people should service this unit TOOLS REQUIRED T25 Torx Driver 11 32 Driver Following all local and national electrical codes and standards route electrical service to the location that the de...

Page 21: ...ound stud and use 11 32 driver to secure nut to stud Connect WHITE wire from LINE N terminal Connect BLACK wire from LINE L terminal Remove cord retention bracket Remove bushing from 7 8 hole 9 Replac...

Page 22: ...6 TEMPERATURE TOO HIGH Error code E6 compressor off fan off Temperature too high Broken sensor Yes 7 TEMPERATURE TOO LOW Error code E7 compressor off fan off Temperature too low Broken sensor Yes 8 C...

Page 23: ...use abuse lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC s reasonable c...

Page 24: ...1 Comm Cable 7 4039294 Condenser 8 4039814 Compressor 9 4039815 Overload not pictured Item Part No Description 10 4041909 Display Assembly 11 4042005 Filter 12 4042066 01 Impeller 13 4042119 01 Base D...

Page 25: ...25 QUEST 100 INSTALLATION OPERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 3 7 8 9 10 1 4 5 11 14 13 12 16 17 2...

Page 26: ...QUESTCLIMATE COM 877 420 1330...

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