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QUEST 100 

 

                                                   INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS

QUESTCLIMATE.COM

(877) 420-1330

7.7 REMOTE CONTROLS

The Quest 100 Dehumidifier is controlled by devices mounted on a panel that is remote from the unit. You may 
or may not have the devices listed below depending on the model of the remote hygrostat you purchased. If 
the Quest 100 Dehumidifier fails to operate as desired, always check the settings of the controls to ensure that 
they are correct. Check that the controls are receiving 24VAC from the Quest 100 Dehumidifier. Check the 
connections between the Quest 100 Dehumidifier, the hygrostat, and the field control wiring. 

7.7A HUMIDITY CONTROL

The humidity control is an adjustable switch that closes when the relative humidity of the air in which it 
is located rises to the set point. It opens when the RH drops 4 to 6% below the set point. If the Quest 100 
Dehumidifier does not run, try turning the humidity control Down using arrow on control pad. If it then runs, the 
humidity control is out of calibration or the RH is below setpoint. 

7.8 DEFROST SYSTEM

The Quest 100 Dehumidifier is equipped with an automatic defrost mechanism. If the Quest 100 Dehumidifier 
operates in conditions that develop frost on the evaporator, it will sense the frost build-up and automatically 
defrost the evaporator. The Quest 100 Dehumidifier may not appear to be operating correctly during the defrost 
sequence, but once the defrost sequence is completed, the Quest 100 Dehumidifier will resume dehumidifying.

The evaporator temperature sensor is installed into the center of the evaporator coil. It will automatically 
shut the compressor off if the temperature drops due to excessive frost formation on the evaporator coil. The 
impeller fan will continue to run, causing air to flow through the evaporator coil and melt the ice. When the ice 
has melted, the evaporator temperature will rise, and the control will restart the compressor.

7.9 CONDENSATE PUMP KIT

An optional condensate pump kit is available from the factory for use with the Quest 100 Dehumidifier. 
Condensate is automatically pumped to a remote location when the water level in the pump’s reservoir rises to 
close the float switch.

The pump also contains a safety float switch. The white leads from this switch extend from beneath the 
pump cover. These leads should be extended to the FLOAT terminals on the terminal block and the factory 
float jumper removed. If the pump fails, the safety switch opens causing the compressor to stop and water 
production to cease before the reservoir overflows. E4 will be displayed on the control panel. The Quest 100 
Dehumidifier will not dehumidify until this switch closes.

Summary of Contents for 100

Page 1: ...O M 87 7 420 1330 Patents thermastor com patents Serial Number Install Date Sold By 06 23 R E V A Compact Size Digital Controls Industry Leading Efficiency Superior MERV 13 Air Filtration Ducting Opt...

Page 2: ...rd Air Filter 14 6 2 Impeller Fan Oiling 14 7 Service 15 7 1 Warranty 15 7 2 Technical Description 15 7 3 Troubleshooting 15 7 4 Refrigerant Charging 17 7 5 Impeller Fan Replacement 17 7 6 Compressor...

Page 3: ...able DO NOT place the device directly on structural members Provide vibration isolation in order to minimize operational vibration and or noise A drain pan MUST be placed under the unit if installed a...

Page 4: ...AGE 120 Volt 1 Phase 60 Hz CURRENT DRAW 5 0A RATED CURRENT DRAW 104 F 36 6 8A MINIMUM CIRCUIT AMPACITY MCA 8A MAXIMUM OVERCURRENT PROTECTION MOP 15A RECOMMENDED BREAKER SIZE 15A ENERGY FACTOR L KWH 3...

Page 5: ...4 4 The unit should be suspended with a hang kit from the floor joists if there is any possibility of flooding A flooded unit is not covered by warranty Feet will be installed as a securing measure a...

Page 6: ...year as this could diminish the water removal capability of the dehumidifier If the Check Damper is not used it is important to have the HVAC system fan ON when the dehumidifier is ON to prevent backf...

Page 7: ...local codes prior to installing C DEDICATED QUEST RETURN TO HVAC RETURN Create a separate return for the Quest 100 Dehumidifier in a central area of the building Installing the supply air from the Qu...

Page 8: ...e dehumidifier Install a 6 insulated duct from outside teeing into the 8 return duct of the Quest 100 Dehumidifier to provide outdoor air ventilation optional An 8 diameter duct is recommended for bra...

Page 9: ...ore Be sure the extension is at a downward slope to the drain B An optional condensate pump kit may be installed if lift is required to remove condensate To order contact your local dealer or visit ou...

Page 10: ...ERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 4 4 HANGING DIAGRAM QUEST 100 4036668 Hang Bracket PN 4036668 Bottom view of dehumidifier and two brackets not included NOTE LEVELING...

Page 11: ...area that may become wet a GFCI protected circuit is recommended The unit should not be used in areas prone to flooding Consult local electrical codes for any further information An optional remote de...

Page 12: ...over the snowflake will light up when defrost is occurring ice is detected on coils The fan will be on and the compressor will be off during defrost FILTER RESET Filter reset button will light up afte...

Page 13: ...ated when an external control is used to control RH When Terminal Control is active the internal RH sensor is disabled Pressing the Fan button alternates the unit between 3 fan speeds Hi gh Increased...

Page 14: ...t Indicates when dehumidifier is in an alarm state NOTE Alarm terminals are used to interface with a remote alarm or building automation system The terminals switch when the unit has a malfunction and...

Page 15: ...l where it absorbs heat from the incoming air and evaporates The evaporator operates in a flooded condition which means that all the evaporator tubes contain liquid refrigerant during normal operation...

Page 16: ...ntrol or power board Fan is not running Dehumidification or fan is being called for 7 Loose connection in fan circuit 8 Obstruction prevents fan impeller rotation 9 Defective fan 10 Bad control or pow...

Page 17: ...trical components 2 Plug in the unit and turn the humidity control to ON Check for volts from compressor black wires on compressor relay to white wire on compressor capacitor using an AC voltmeter 2 1...

Page 18: ...r was not rotating Contaminants are therefore largely confined to the compressor housing A single installation of liquid and suction line filter driers will probably clean up the system If sludge is e...

Page 19: ...ator it will sense the frost build up and automatically defrost the evaporator The Quest 100 Dehumidifier may not appear to be operating correctly during the defrost sequence but once the defrost sequ...

Page 20: ...service people should service this unit TOOLS REQUIRED T25 Torx Driver 11 32 Driver Following all local and national electrical codes and standards route electrical service to the location that the de...

Page 21: ...ound stud and use 11 32 driver to secure nut to stud Connect WHITE wire from LINE N terminal Connect BLACK wire from LINE L terminal Remove cord retention bracket Remove bushing from 7 8 hole 9 Replac...

Page 22: ...6 TEMPERATURE TOO HIGH Error code E6 compressor off fan off Temperature too high Broken sensor Yes 7 TEMPERATURE TOO LOW Error code E7 compressor off fan off Temperature too low Broken sensor Yes 8 C...

Page 23: ...use abuse lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor LLC s reasonable c...

Page 24: ...1 Comm Cable 7 4039294 Condenser 8 4039814 Compressor 9 4039815 Overload not pictured Item Part No Description 10 4041909 Display Assembly 11 4042005 Filter 12 4042066 01 Impeller 13 4042119 01 Base D...

Page 25: ...25 QUEST 100 INSTALLATION OPERATION AND MAINTENANCE INSTRUCTIONS QUESTCLIMATE COM 877 420 1330 3 7 8 9 10 1 4 5 11 14 13 12 16 17 2...

Page 26: ...QUESTCLIMATE COM 877 420 1330...

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