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17. Warranty & Contact Details
Made in China
ABN 68 006 252 428
This warranty is provided by:
Kidde Australia Pty Ltd
ABN 68 006 252 428
10 Ferntree Place,
Notting Hill VIC 3168
Telephone: 1800 672 171
Website: www.quell.com.au
To make a claim
If a defect in the product appears within the time frame stated, you are
entitled to submit a warranty claim by returning your product to the address
shown below. Please contact Quell on the telephone numbers provided
below, Monday to Friday during 9.00AM - 5.00PM AEST.
When returning the product, please ensure it is properly packaged so that
no damage occurs during transit. Any postage and packaging expenses
required to return the product to Quell will be at your cost.
Please provide the original or a copy of the proof of purchase. Also,
please make sure you have included an explanation of the
problem.
If Quell elects to repair the product, please note that goods
presented for repair may be replaced by refurbished goods of the
same type rather than being repaired. Refurbished parts may be
used to repair the goods.