T
ROUBLE
S
HOOTING
If your DVD player developped a problem, please check below situations before requesting service.
Troubles Solutions
No Power
Check if the power cord has been properly connected to the power outlet.
Check if the main power has been switched on.
Does not play
No disc, load a disc.
Disc has been loaded upside down. Place the disc with the label side up.
Disc's region code does not match to the player.
Disc's rating level is higher than the player' s rating level setting
Disc is not correct type for the player.
Disc is damaged or dirty, clean the disc or try another disc.
Moisture may be condensed inside the player. Remove the disc and leave the unit
power on for one or two hours.
No picture
Check if the TV set has power on, use TV remote to select A/V signal for DVD rather
than broadcast .
Check if the system connection is proper and secure.
Check if the connection cables are damaged.
Clean the disc.
Please press OPEN button, then press PROGRAM and ZOOM button to return
factory default status.
Picture noise/
distorted
The disc is dirty or damaged. Clean the disc or try another disc.
Reset the color system of the TV set.
Try by connect player direct to the TV set, without via a VCR for example.
Picture not full
screen
Select the screen format from the player’s SETUP MENU.
Select the screen format from DVD disc menu.
Problem
message
display on
screen
Following message will display when there is a problem with the loaded disc:
-
Wrong regional disc: Disc’s region code does not match to the player
-
Wrong password: the player’s refuse to play a disc with rating level higher than
the player’s rating level setting, or input the wrong password in setup menu.
-
Wrong disc: the player is equiped with automatic disc quality detection software.
When the player detects a problem disc or a damaged disc, the player may keep
playing the disc at lower quality or stop playing, depending on the damage level of the
disc.
Malfunction
Should the player develop a malfunction, unplug the player for 30 minutes. After 30
minutes, power on the player and the restore function should reset the player.
Cannot SKIP or
SEARCH
Some discs are programmed that do not allow users to SKIP or SEARCH at some
sections, especially at the beginning WARNING section.
Single Chapter disc cannot apply SKIP function.
No sound or
sound output
not complete
Check if the TV and Amplifier have been switched on, and correctly set.
Check if the TV and Amplifier system connection is secured .
Press AUDIO button to select other audio tracks output of disc.
Check if the MUTE function of the TV o r Amplifier has been activated.
There will be no sound out put during REVERSE PLAY / PAUSE / STEP / SLOW and
SEARCH.
MP3 disc no
sound or noisy
When PC program files or other data files are mixed with MP3 files in the same disc, the
player may play the non -MP3 files with noise or no sound.
Check the disc, if all the files on disc are MP3 files ,Skip the file, try other files.
Remote control
does not
function
Remove the obstacles between the remote control and the player.
Point the remote control to wards the remote sensor on the player.
Check if the batteries of the remote control have been loaded with correct polarities.
Replace the batteries of the remote control if without power
Type of disc
DVD / CD-DA / CD-MP3 / CD-R / CD-RW
QUARTEK USA TradeMark
DC-715DX - User Manual– English V.2
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