Chapter 4 Troubleshooting
Common Problems and Solutions
Quantum PX720 User’s Guide
190
Tape Drive LED
Conditions
4
These actions are to be performed based on the LED displays on the
cluster controller located on the right-hand side of the tape drive clusters.
The tape drive clusters are viewed from the back of the library.
show the diagnostic table of tape drive conditions as
indicated by the two LEDs on the cluster controller.
Table 39 Tape Drive LED
Conditions (SDLT and LTO)
A drive cluster has
been removed, but
the tape drives are
still show present
on the OCP and
remote
management
present.
If a tape drive cluster has been removed, you
must replace it with a back wall bin panel. To
add back wall bin panel upgrade kit, please
contact your Quantum Enterprise Storage
Partner (reseller or VAR), your Quantum sales
representative or Quantum Corporate at 1-800-
677-6268 (or 949-856-7800 for international) or
Red LED
Green
LED
Condition
Action
ON
ON
Reserved
Contact an authorized Quantum
field service engineer
ON
Flashing
Reserved
Contact an authorized Quantum
field service engineer
ON
OFF
Drive power fail (detected by
firmware
Reset the tape drive power from the
OCP. If the LED reappears, contact
an authorized Quantum field
service engineer
OFF
ON
Good
No action
OFF
Flashing
Reserved
Contact an authorized Quantum
field service engineer.
Problem
Corrective Action
