Customer Helpline
01904 727500
www.gardenservicecentre.co.uk
Troubleshooting
General Troubleshooting
WARNING!
- Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed by an authorised
service centre or a similarly qualified specialist if you cannot solve the problem yourself!
- Always turn off the machine and remove the plug before making any adjustment.
Problem
Possible cause
Solution
1. No power
- Check the plug socket, cable, line
and plug.
- Any of the parts are defective,
such as On/Off switch / motor etc.
(please contact service agent).
- Connect to mains socket.
- Check by a specialist electrician
2. The high pressure
washer operates
intermittently.
- Power cable is damaged.
- Internal loose electrical
connection.
- On/Off switch defective (please
contact service agent).
- Check by a specialist electrician
3. No or only little
pressure is built up.
- Check if there is any air in the
system.
- Check all inlet pipes leading to
the pump for leaks or the hose is
blocked or there is a kink in the pipe
- Check the setting on the
hand-held spray gun.
- If so, please ventilate the machine!
Run the machine without the high-
pressure hose connected until water
starts leaking without bubbles. Re-
attach the high-pressure hose.
- Check by a specialist electrician
- Follow the Operation part again.
4. Pressure varieties
- Check the high pressure jet nozzle
- Check the water inlet pressure.
- If blocked, clean it with pin.
5. Machine is leaking.
Machine is leaking
Please contact the service agent.
6. Engine is running
but no pressure is build
up
You might have air locked in the
hose.
Turn off machine, disconnect hose, run
water through and connect again
If the problem continues --then please
contact the customer helpline
7. Patio cleaner flips
over
Used on uneven surfaces
When using the patio cleaner on
uneven ground avoid a brushing
motion (front to back) but use a
swinging movement from side to side
