22
7080-166B
April 18, 2018
TREKKER
Symptom
Possible Cause
Corrective Action
Appliance starts and stops
frequently
Area where the user interface is placed
affects temperature.
Check thermostat proximity to doors and windows
User interface located in tight spaces
effecting the on/off cycling of the appli
-
ance.
Inspect user interface location and make sure it is not
close to a surface that heats and cools quickly.
Slow or smoky start-up and/or
lazy flame
Dirty fire pot, exhaust path, and/or
venting system.
Clean entire appliance including: fire pot, ash build up
in firebox, fire pot area, behind baffle, firebox, exhaust
blower, venting, and ash pan.
Not enough combustion air
Adjust the trim (see trim adjustment section)
Misaligned igniter
Center the igniter in the chamber
Wet fuel or poor quality fuel
Replace wood pellet fuel
Convection blower fails to start
Convection Blower is jammed
Clean and remove jammed object from the blower
Not electrically connected
Connect the blower wires to its respective power wires
Blower is defective
Replace blower
Exhaust probe not sensing correct
temperature
Secure the exhaust probe to exhaust blower housing –
keeping its wire away from hot surfaces
Defective probe
Replace probe
Control board is defective.
Replace control board
Convection Blower fails to shut
off
Wire short between blower and ground
- Control board is defective
Repair wire and replace control board
Exhaust blower fails to start
and/error 6 screen appears –
indicating a exhaust encoder
alarm.
Exhaust blower is jammed
Clean, and remove jammed object from the blower
Not electrically connected
Connect the blower wires to its respective power wires
Blower is defective
Replace blower
Control board is defective.
Unplug the Bluetooth key, if exhaust blower runs, Blue
-
tooth key or user interface is defective
Exhaust Blower fails to shut off
Wire short between blower and ground
- Control board is defective
Repair wire and replace control board
Feed Motor fails to shut off
Wire short between ground and: feed
motor, vacuum switch, hopper switch,
or safety snap disc
Repair wire(s) and replace control board
Control board is defective
Replace control board
Convection Blower makes
noise
Convection blower is dirty causing an
out-of-balance condition
Clean blower impellers
Igniter does not turn off
Wire short between igniter and ground
– Control board is defective
Repair wire and replace control board
