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Diagnostics/Troubleshooting

Power-On Self Test Diagnostics

4-4

59268-00  A

S

Fatal POST Error Blink Pattern

A system error blink pattern is 3 blinks followed by a two second pause. The 
3-blink error pattern indicates that a POST failure or a system error has left the 
switch inoperable. If a system error occurs, contact your authorized maintenance 
provider. Momentarily press and release the Maintenance button to reset the 
switch.

Configuration File System Error Blink Pattern

A configuration file system error blink pattern is 4 blinks followed by a two second 
pause. The 4-blink error pattern indicates that a configuration file system error has 
occurred, and that the configuration file must be restored.

To restore the switch configuration, do the following:

1.

Establish communications with the switch using Telnet. Enter one of the 
following on the command line:

telnet 

xxx.xxx.xxx.xxx

or

telnet 

switchname

where 

xxx.xxx.xxx.xxx

 is the switch IP address and 

switchname

 is the switch 

name associated with the IP address.

2.

A Telnet window opens prompting you for a login. Enter an account name 
and password. The default account name and password are 

admin

 and 

password

.

3.

Open an admin session to acquire the necessary authority.

SANbox $>admin start

4.

Restore the configuration. When the restore is complete, the switch will 
reset.

SANbox (admin) $>config restore

If a configuration does not exist, enter the Config Backup command, then 
enter the Config Restore command.

2 seconds

2 seconds

Summary of Contents for SANbox 3810

Page 1: ...59268 00 A SANbox 3810 Fibre Channel Switch Installation Guide Firmware Version 7 4...

Page 2: ...specifications at any time without notice Applications described in this document for any of these products are for illustrative purposes only QLogic Corporation makes no representation nor warranty t...

Page 3: ...e Statement xii Avis de conformit aux normes du minist re des Communications du Canada xii CE Statement xiii VCCI Class A Statement xiv Laser Safety Information xiv Electrostatic Discharge Sensitivity...

Page 4: ...sceivers 1 5 Port Types 1 5 Ethernet Port 1 6 Serial Port 1 7 Power Supplies and Fans 1 8 Switch Management 1 8 QuickTools Web Applet 1 8 Command Line Interface 1 9 Application Programming Interface 1...

Page 5: ...Switch Configuration 3 12 Cable Devices to the Switch 3 13 Installing Firmware 3 14 Using QuickTools to Install Firmware 3 14 Using the CLI to Install Firmware 3 15 One Step Firmware Installation 3 15...

Page 6: ...ption 7 4 10 Updating the Boot Loader in Maintenance Mode Option 8 4 10 A Specifications Fabric Specifications A 2 Maintainability A 3 Fabric Management A 4 Dimensions A 4 Electrical A 5 Power Cord Sp...

Page 7: ...s 2 2 2 2 Port to Port Latency 2 4 3 1 Management Workstation Requirements 3 2 A 1 Fabric Specifications A 2 A 2 Maintainability Specifications A 3 A 3 Fabric Management Specifications A 4 A 4 Dimensi...

Page 8: ...viii 59268 00 A SANbox 3810 Fibre Channel Switch Installation Guide S Notes...

Page 9: ...s and connections Section 2 describes the factors to consider when planning a fabric Section 3 explains how to install and configure the switch Section 4 describes the diagnostic methods and troublesh...

Page 10: ...ation number 59060 07 SANbox Simple Network Management Protocol Reference Guide publication number 59047 10 CIM Agent Reference Guide publication number 59223 03 QLogic Switch Interoperability Guide v...

Page 11: ...4 3 9 Ein Vorsichtshinweis weist auf das Vorhandensein einer Gefahr hin die m glicherweise Ger tesch den zur Folge hat 3 5 4 10 Notes informatives relatives la s curit Une note informative Avertisseme...

Page 12: ...orized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This de...

Page 13: ...l commercial and light industry EN 61000 4 2 1995 A1 1998 A2 2001 Electrostatic Discharge Immunity Test EN 61000 4 3 2002 Radiated Radio Frequency Electromagnetic Field Immunity Test EN 61000 4 4 2004...

Page 14: ...omplies with 21 CFR 1040 10 and 1040 11 and uses Class 1 laser optical transceivers to communicate over the fiber optic conductors The U S Department of Health and Human Services DHHS does not conside...

Page 15: ...Pi ces Accessibles Les pi ces rempla ables Field Replaceable Units FRU du commutateur SANbox 3810 Fibre Channel Switch sont les suivantes Interfaces aux media d interconnexion appel s SFP transceiver...

Page 16: ...tware to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using...

Page 17: ...uted under the terms of this General Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright...

Page 18: ...equired to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered indepe...

Page 19: ...ource or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of...

Page 20: ...lance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other pr...

Page 21: ...RWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIE...

Page 22: ...r more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307...

Page 23: ...rge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modi...

Page 24: ...Education Training tab on the left The QLogic Global Training Portal offers online courses certification exams and scheduling of in person training Technical Certification courses include installation...

Page 25: ...ment interfaces This switch is designed to be a standalone switch that cannot be connected to other switches This section describes the features and capabilities of the SANbox 3810 switch including th...

Page 26: ...ult LED amber as shown in Figure 1 2 The Maintenance button shown in Figure 1 2 is the only chassis control and is used to reset a switch or to recover a disabled switch To apply power to the switch p...

Page 27: ...itch in maintenance mode Maintenance mode sets the IP address to 10 0 0 1 and provides access to the switch for maintenance purposes when flash memory or the resident configuration file is corrupted R...

Page 28: ...mission SFP ports are hot pluggable and can self discover both the port type and transmission speed when connected to devices The port LEDs are located above their respective ports and provide port lo...

Page 29: ...frame that the port transmits or receives illuminates this LED for 50 milliseconds This makes it possible to observe the transmission of a single frame Transceivers The SANbox 3810 switch supports SF...

Page 30: ...rkstation that is used to configure and manage the switch fabric You can manage the switch over an Ethernet connection using QuickTools the CLI or SNMP The Ethernet port has two LEDs the Link Status L...

Page 31: ...ns on the switch RS 232 connector are shown in Figure 1 6 and identified in Table 1 1 Refer to Connect the Workstation to the Switch on page 3 11 for information about connecting the management workst...

Page 32: ...ing Interface Simple Network Management Protocol Storage Management Initiative Specification SMI S File Transfer Protocols QuickTools Web Applet To provide basic switch management tools in a graphical...

Page 33: ...NMP provides monitoring and trap functions for the fabric SANbox firmware supports SNMP versions 1 2 and 3 the Fibre Alliance Management Information Base FA MIB version 4 0 and the Fabric Element Mana...

Page 34: ...General Description Switch Management 1 10 59268 00 A S Notes...

Page 35: ...etermine the number of ports that are needed and in turn the number of switches Consider the transmission speeds of your adapters and SFPs The switch supports 1 Gbps 2 Gbps 4 Gbps and 8 Gbps transmiss...

Page 36: ...zone member You can assign ports devices to a zone individually or as a group by creating an alias A zone can be a component of more than one zone set Several zone sets can be defined for a fabric bu...

Page 37: ...edit capacity that is 16 maximum sized frames For fiber optic cables this enables full bandwidth over the following approximate distances 26 kilometers at 1 Gbps 0 6 credits Km 13 kilometers at 2 Gbps...

Page 38: ...so use an SSH client The default is disabled GUI Management Provides for out of band management of the switch with QuickTools the Application Programming Interface API SNMP and SMI S If this service i...

Page 39: ...Network Time Protocol NTP Provides for the synchronizing of switch and workstation dates and times with an NTP server This helps to prevent invalid SSL certificates and timestamp confusion in the eve...

Page 40: ...Tools Otherwise only monitoring tasks are available The default account name Admin is the only account that can create or add account names and change passwords of other accounts All users can change...

Page 41: ...lated to only one policy Consider your IP security requirements Port Binding Port binding provides authorization for a list of up to 32 device WWNs that are permitted to log in to a particular switch...

Page 42: ...tion and authentication of devices that you attach to a switch You can configure a switch with a group of devices against which the switch authorizes new attachments by devices or devices issuing mana...

Page 43: ...the management of the switch A switch supports a combined maximum of 19 logins that are reserved as follows 4 logins or sessions for internal applications such as management server and SNMP 9 high pri...

Page 44: ...Planning Fabric Management 2 10 59268 00 A S Notes...

Page 45: ...nfigure the switch The following topics are covered Site Requirements Installing a Switch Installing Firmware Site Requirements Consider the following items when installing a SANbox 3810 switch Fabric...

Page 46: ...on and ventilation The switch requires the following operating conditions Operating temperature range 5 40 C 41 104 F Relative humidity 10 90 non condensing Table 3 1 Management Workstation Requiremen...

Page 47: ...nstalling a Switch Unpack the switch and accessories The SANbox 3810 product is shipped with the components shown in Figure 3 1 SANbox 3810 Fibre Channel 1 with firmware installed Power cord 1 Rubber...

Page 48: ...gic rail kit part number SB RACKKIT WARNING Mount switches in the rack so that the weight is distributed evenly An unevenly loaded rack can become unstable possibly resulting in equipment damage or pe...

Page 49: ...the ambient temperature Be sure to install the chassis in an environment that is compatible with the maximum rated ambient temperature Refer to Environmental on page A 7 for technical specifications...

Page 50: ...net refer to the following instructions for your workstation For a Windows workstation do the following 1 Click the Start button and choose Settings Control Panel Network and Dial Up Connections 2 Cho...

Page 51: ...r the following COM Port settings in the COM Properties window and choose the OK button Bits per second 9600 Data Bits 8 Parity None Stop Bits 1 Flow Control None For Linux a Set up minicom to use the...

Page 52: ...t be rated at 10 Amps and be approved by UL and CSA For 250 Volt electrical service The cable must be rated at 10 Amps meet the requirements of H05VV F and be approved by VDE SEMKO and DEMKO AVERTISSE...

Page 53: ...Anforderungen erf llt F r 125 Volt Netze 10 Ampere Kabel mit UL und CSA Zulassung F r 250 Volt Netze 10 Ampere Kabel gem den Anforderungen der H05VV F und VDE SEMKO und DEMKO Zulassung ADVERTENCIA Par...

Page 54: ...LED is extinguished 4 After about another minute the POST is complete all LEDs are extinguished except the Input Power LED and the Heartbeat LED The Input Power LED remains illuminated indicating that...

Page 55: ...ction direct or indirect from the management workstation to the switch RJ 45 Ethernet connector You can use a 10 100 Base T cross over cable or straight cable as shown in Figure 3 2 Serial port connec...

Page 56: ...enu and select Configuration Wizard Follow the instructions to set the switch IP address and the password Changing the IP address will terminate the QuickTools session 5 Open an Internet browser again...

Page 57: ...workAddress and the network mask EthNetworkMask Refer to the SANbox 3810 Fibre Channel Switch Command Line Interface Guide for more information about the CLI commands SANbox admin start SANbox admin s...

Page 58: ...ware Refer to the Firmware Release Notes for previous compatible firmware versions No changes are being made to switches in the fabric including powering up powering down changing switch configuration...

Page 59: ...15 For a non disruptive activation enter the Image Fetch command to download the firmware image file from an FTP or TFTP server Enter the Image Unpack command to unpack the image file then enter the H...

Page 60: ...an user account and a password TFTP does not FTP or TFTP ftp 3 Enter your account name on the remote host FTP only and the IP address of the remote host When prompted for the source file name enter th...

Page 61: ...admin image fetch account_name ip_address filename If your workstation has a TFTP server you can enter the Image TFTP command to download the firmware image file SANbox admin image tftp ip_address fil...

Page 62: ...Installation Installing Firmware 3 18 59268 00 A S Notes...

Page 63: ...cs describes the Input Power LED and System Fault LED indications Power On Self Test Diagnostics describe the Heartbeat LED and the port Logged In LED indications This section also describes using mai...

Page 64: ...ED illuminates check the Heartbeat LED for an error blink pattern and take the necessary actions Refer to Heartbeat LED Blink Patterns on page 4 3 Power On Self Test Diagnostics The switch performs a...

Page 65: ...n maintenance mode the Heartbeat LED illuminates continuously Refer to Recovering a Switch Using Maintenance Mode on page 4 7 for more information about maintenance mode All other blink patterns indic...

Page 66: ...rror has occurred and that the configuration file must be restored To restore the switch configuration do the following 1 Establish communications with the switch using Telnet Enter one of the followi...

Page 67: ...do the following 1 Inspect the chassis vents Are the intake and exhaust vents clear Yes Continue No Remove any debris from fan intake and exhaust if necessary If the condition remains continue 2 Consi...

Page 68: ...de the following Cyclic Redundancy Check CRC errors Decode errors ISL connection count Device login errors Device logout errors Loss of signal errors Port threshold alarm monitoring is disabled by def...

Page 69: ...Nbox 3810 QuickTools Switch Management User Guide for information about testing ports Does the port pass the test Yes Continue No Replace the SFP and repeat the test If the port does not pass the test...

Page 70: ...de Option 8 To recover a switch do the following 1 Place the switch in maintenance mode Press and hold the Maintenance button with a pointed tool until only the Heartbeat LED is illuminated and then r...

Page 71: ...ance Mode on page 4 7 2 Use FTP to load a new firmware image file onto the switch Refer to Custom Firmware Installation on page 3 17 for an example of how to load the image file When the download is c...

Page 72: ...actory default values Remaking the File System in Maintenance Mode Option 6 In the event of a loss of power the switch configuration may become corrupt The file system on which the configuration is st...

Page 73: ...for the SANbox 3810 Fibre Channel switch Refer to Section 1 for the location of all connections switches controls and components Fabric Specifications Maintainability Fabric Management Dimensions Ele...

Page 74: ...pe FC VI FC SW 4 Fibre Channel Element MIB RFC 2837 Fibre Alliance MIB Version 4 0 Fibre Channel Classes of Service Classes 2 and 3 Modes of Operation Fibre Channel Classes 2 and 3 connectionless Port...

Page 75: ...to 2 Gbps 4 Gbps to 4 Gbps 8 Gbps to 8 Gbps 0 6 sec 0 3 sec 0 2 sec Bandwidth Point to Point Aggregate single switch 425 MB Full Duplex 2 Gbps 850 MB Full Duplex 4 Gbps 1700 MB Full Duplex 8 Gbps Up t...

Page 76: ...P TFTP Maintenance Connection RS 232 connector null modem F F DB9 cable Ethernet Connection RJ 45 connector 10 100 BASE T cable Switch Agent Allows a network management station to obtain configuration...

Page 77: ...Operating voltage 100 to 240 VAC 50 to 60 Hz Power source loading maximum 1 A at 120 VAC 0 5 A at 240 VAC Heat Output maximum 120 watts Circuit Protection Internally fused Table A 6 Available Power C...

Page 78: ...aysia BS1363 A Plug CPK 9000 UKHK Middle East CEE 7 7 Plug CPK 9000 CEE New Zealand AS NZS 3112 Plug CPK 9000 AUNZ Norway CEE 7 7 Plug CPK 9000 CEE Russia CEE 7 7 Plug CPK 9000 CEE Singapore Brunei BS...

Page 79: ...perating Non operating 10 to 90 non condensing 10 to 95 non condensing Altitude Operating Non operating 0 to 3048 m 0 to 10 000 feet 0 to 15 240 m 0 to 50 000 feet Vibration Operating Non operating IE...

Page 80: ...1 Canada DEMKO and GS EN60950 1 2001 CE Europe CB Scheme IEC 60950 1 2001 GOST R Russia Emissions Standards FCC Part 15 Class A ICES 003 Issue 4 VCCI Class A ITE CISPR 22 Class A EN 55022 Class A AS...

Page 81: ...ining zone set membership easier An alias is not a zone and can not have a zone or another alias as a member AL_PA Arbitrated Loop Physical Address Arbitrated Loop A Fibre Channel topology where ports...

Page 82: ...Interface An interface by which device host bus adapters can be managed through the fabric Fabric Management Switch The switch through which the fabric is managed Fabric Name User defined name in Quic...

Page 83: ...definitions for SNMP functions Management Workstation PC workstation that manages the fabric through the fabric management switch MIB Management Information Base Network Time Protocol A network proto...

Page 84: ...nagement Protocol Storage Management Initiative Specification A standard that provides for the manage ment of the switch through third party management applications Target A storage device that respon...

Page 85: ...0 100 Base T crossover 3 11 fibre optic 2 1 null modem F F DB9 3 11 Call Home service 2 5 certificate 2 8 chassis air flow A 7 diagnostics 4 1 marking A 8 shock A 7 vibration A 7 classes of service A...

Page 86: ...ription 1 9 service 2 5 firmware description 3 14 failure 4 3 install with CLI 3 15 install with QuickTools 3 14 non disruptive activation 3 14 unpack image 4 9 FL_Port 1 5 flash memory 1 3 frame size...

Page 87: ...10 maintenance mode 4 8 restore default 4 10 performance switch 2 3 planning 2 1 port binding 2 7 buffer credits 2 3 characteristics A 2 diagnostics 4 5 Ethernet 1 6 fabric 1 5 Fibre Channel 1 4 gener...

Page 88: ...1 4 transceiver 1 5 3 5 SMI S See Storage Management Initiative Specification SMTP See Simple Mail Transfer Protocol SNMP See Simple Network Management Protocol soft zone 2 2 SSH See Secure Shell SSL...

Page 89: ...0 Fibre Channel Switch Installation Guide A workstation configuration 3 6 connect 3 11 IP address 3 6 requirements 3 2 Z zone definition 2 2 zone set active 2 2 definition 2 2 zoning database 2 2 hard...

Page 90: ...SANbox 3810 Fibre Channel Switch Installation Guide Index 6 59268 00 A S Notes...

Page 91: ......

Page 92: ...marks or registered trademarks of Netscape Communications Corporation PowerPC is registered trademark of International Business Machines Corporation Red Hat is a registered trademark of Red Hat Softwa...

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