FL0054601-00 B
6-1
Section 6
Troubleshooting
6.1
Problems After Installation
The following sections summarize some of the installation problems that can cause
your QLA200 HBA to function incorrectly.
For more information, see the QLogic support web site at
you can also find the QLogic
Troubleshooting Guide
(FC0056702-00).
6.1.1
Hardware Problems
■
Why won’t the system boot from the QLA200 HBA?
Under the following conditions, your system will not boot from the QLA200
HBA:
❑
Your system has other disks installed.
❑
You have enabled the QLA200 HBA selectable boot option to boot from
the QLA200 HBA.
In this case, you may need to enter your system BIOS setup utility to select
the FC disk attached to the QLA200 to be the boot device.
■
Are all of the circuit cards installed securely in the system?
■
Are all of the cables securely connected to the correct transceivers?
Be sure that the FC cables that attach from the QLA200 HBA transceivers to
the device are connected correctly. For example, the optical transceiver on
the HBA must be connected to the optical receive transceiver on the device.
Some transceivers require a firm push to ensure proper seating. An easy way
to check for correct seating is to switch the transceivers on either the QLA200
HBA or the device, then restart your system. If the BIOS is enabled, devices
attached to the QLA200 HBA are displayed on the screen.
■
Is the QLA200 HBA installed correctly in the PCI slot? Is it seated firmly in the slot?
PCI and PCI-X slots look the same. If the PC contains both PCI and PCI-X
slots, refer to the PC manufacturer’s instructions to determine the slot type.
■
Are all external peripherals properly powered up?
for information about displaying attached devices.
