DeltaTherm IR Cure Module
Revision B
/
February 2020
Page 35 of 41
Troubleshooting
If Something Goes Wrong . . .
Some problems are easy to identify and solve, others may require more extensive help. This
troubleshooting section is designed to assist an operator in solving many problems before
seeking additional help.
Refer to this Troubleshooting section if a mechanical or electrical problem occurs before
you call Technical Support.
Calling Technical Support
The Technical Support staff is available to help solve any problems. The phone number is
+1 518-371-2684. Have the following information when you call for help:
•
All the information on the OIT when the error occurred.
•
The operation in progress when the machine developed trouble (when did it have
problems, what was it doing, etc.).
•
If the error was not serious, attempt to repeat the error. If the error does not repeat,
the problem may have been operator generated.