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Installation & Operation Manual

Copyright © Puretec Pty Ltd 2020

Troubleshooting Guide

Leak detected at 

filters.

•  

O-ring damaged, deteriorated 

or incorrectly installed. 

•  

O-rings dry.

•  

Filter cartridge not centered.

•  

Remove the sump, wipe the 

O-ring and threads clean. 
Ensure the O-ring is fitted 

properly, then reinstall.

•  

Lubricate O-rings with 

suitable sealant.

•  

Remove sump, check for 

cartridge damage, re-

assemble ensuring cartridge 
is centered.

Red lamp blinks 
and buzzer 
sounds.

•  

Lamp has reached or nearing 
the maximum lamp life.

•  

Lamp is disconnected or 
faulty.

•  

Replace lamp on or before 
lamp counter reached 0.

•  

Check lamp connection, 
replace if needed.

Display flashing.

•  

Power interruption.

•  

Reset ballast.

Error Code ‘A3’ on 
ballast.

•  

Ballast countdown has 
reached 0, lamp life expired.

•  

Replace lamp.

No water.

•     Water is not reaching the 

pump. 

•     Siphon the water line ahead  

of the pump. 

For pump troubleshooting refer to your pump user guide for manufacturer's instructions. 

HybridPlus P3, P6, P9 & P12 models

 incude a Grundfos pump guide with your unit, 

please refer the Grundfos guide for troubleshooting or for assistance please ring the 
Puretec Customer Service Helpline on 1300 140 140 (AU) or 0800 130 140 (NZ).

Summary of Contents for HybridPlus P12

Page 1: ...stralian Certification Services User Guide Complete Household Water Filtration Pressure System HybridPlus Series 22 22 21 21 20 20 19 19 18 18 17 17 16 16 15 15 14 14 13 13 12 12 11 11 10 10 9 9 DO NOT OVERTIGHTEN DO NOT USE LIQUID SEALANTS SURGE PROTECTION REQUIRED NO EXTENSION CORDS SURGE PROTECTION REQUIRED NO EXTENSION CORDS ...

Page 2: ...r System 4 Positioning Your System 5 Power Surge Protection 5 Installation Requirements 6 Initial Installation Procedure 8 UV Lamp Diagram 15 Operation 16 Radfire UV Unit 16 Lamp Ballast Operation 16 Lamp Ballast Specifications 16 Replacement Parts Guide 17 Cartridge Replacement Procedure 18 Lamp Replacement Procedure 19 Quartz Sleeve Maintenance Replacement Procedure 20 Troubleshooting Guide 23 W...

Page 3: ...endly and chemical free It includes pre filtration to ensure that particulate matter does not shield micro organisms from the UV light This system will effectively treat water depending on the required UV dosage and existing water quality The HybridPlus systems are suitable for tank only mains water back up bore water and surface water treatment subject to water quality but can be used in other si...

Page 4: ...USING DO NOT OVERTIG HTEN DO NOT USE LIQUID SEALAN TS SURGE PROTEC TION REQUIR ED NO EXTENS ION CORDS SURGE PROTEC TION REQUIR ED NO EXTENS ION CORDS UV LAMP SPANNER USER GUIDE KEYS Preparing the system Preparing Your System Puretec systems are designed to run economically for many years dependent on the initial installation and periodical maintenance Please read all instructions carefully as fail...

Page 5: ... arrester and may not protect the Radfire if lightning or a very powerful surge hits the unit A suitable surge protection device has been provided with this product Puretec recommends the use of a surge protector the one supplied or otherwise or warranty may be voided WARNING The Arlec power surge protector that is provided is not weatherproof MUST be protected from water moisture It would usually...

Page 6: ...bridPlus system is sufficient allowing for other appliances that may be connected to the circuit e g pump and ensuring it is surge protected and protected against brown outs If in doubt please consult a qualified electrician Use unions at pipe connections to enable easy removal and servicing Use sufficient tape to ensure airtight seal and do not over tighten To prevent strain on the unit always su...

Page 7: ...water periodically Ordering code is RI TMS4 Note This water filtering appliance should only be installed by a fully qualified licenced plumber Installation Note A water filter system tap like any product has a limited lifespan and if not replaced will eventually fail Failure can happen early due to unforeseen circumstances To avoid possible property damage this product should be regularly examined...

Page 8: ...Inlet Rainwater Inlet Pure Water Outlet Pure Water Hose Rainwater Hose Mains Water Hose Rains Mains Water Hose to Filters Filtered Water Hose to UV unit As standard the HybridPlus P9 P12 systems come as shown below Initial Installation Procedure The Puretec HybridPlus Series has 1 25mm plumbing connections It can be configured so the water inlet outlets and the power cord can be installed on the l...

Page 9: ...ative Outlet Inlet Connections Example P9 P12 Models To change the connection configuration unscrew the coupling nut on the outside of the cabinet and redirect the hose and the coupling to the side connection desired You will need to remove the rubber plug from the selected connection port to insert the coupling and fasten the coupling nut to secure the fitting Hose Coupling Nut Rubber Gasket Coup...

Page 10: ...the power cord can be switched to different sides of the unit as shown in Fig 2 Installation Procedure DATE REV DRAWN BY SUPPLY SPECIFICATION DER PETER KENNEDY N A A INTRODUCTION 25 02 2020 DIMENSIONS ARE IN MILLIMETRES 0 1 0mm 0 0 0 5mm 0 00 0 1mm ANGLES DIMS 0 1 0deg 19 19 18 18 17 17 16 16 15 15 14 14 13 13 12 12 11 11 10 10 9 9 8 8 7 7 6 6 5 5 4 4 Power Cord Rainwater Inlet Pure Water Outlet P...

Page 11: ...utlets on the right side of the unit but can be reconfigured to suit as per Fig 2 Note This model does not include a pump or switchover valve but has the allowance to install your own pressure system into the unit Max pump dimensions 560 H x 540 W x 240 D mm Installation Procedure Power Cord Pure Water Outlet Pure Water Hose Rains Mains Water Hose to Filters Filtered Water Hose to UV unit 2 x hose...

Page 12: ...Installation Clearance DESCRIPTION NUMBER MATERIAL WEIGHT TREATMENT SCALE APPROVED BY DATE DATE MODIFICATIONS REV DRAWN BY SUPPLY SPECIFICATION DERIVED FROM 1 1 PETER KENNEDY ROSS BUTCHER 304 GRADE STAINLESS STEEL NATURAL N A 800 g PHK 5000 5 A INTRODUCTION 25 02 2020 25 02 2020 N A HOUSING UV CHAMBER HYBRID G SERIES DIMENSIONS ARE IN MILLIMETRES 0 1 0mm 0 0 0 5mm 0 00 0 1mm ANGLES DIMS 0 1 0deg 2...

Page 13: ...ing heads is located centrally to the cartridges to make a good seal Use the provided spanner to tighten filter bowl until firm DO NOT OVER TIGHTEN Installation Procedure Fig 7 Anchor the System optional SHEET DESCRIPTION REV NUMBER MATERIAL WEIGHT TREATMENT SCALE 3RD ANGLE PROJECTION APPROVED BY DATE DATE MODIFICATIONS REV DRAWN BY DRAWN BY SUPPLY SPECIFICATION DERIVED FROM 1 1 1 1 PETER KENNEDY ...

Page 14: ...rd for the unit is plugged in and the power is on 12 Check each housing bowl and ensure they have not become loose in transport Use the provided spanner to tighten filter bowl until firm DO NOT OVER TIGHTEN 13 Pump Models Only Check the power cord for the pump is plugged in power is off 14 Pump Models Only Ensure that water is reaching the pump this may require siphoning the line to begin water fl...

Page 15: ...System UV Lamp Diagram 15 14 13 12 11 10 9 8 7 6 5 Grounding Wire Safety Cap Aluminium Nut Lamp O ring Stainless Steel Chamber Water Inlet O ring Aluminium Nut Water Outlet Fig 9 UV Lamp Diagram 20 20 19 19 18 18 17 17 16 16 15 15 14 14 13 13 12 12 11 11 10 10 9 9 8 8 ...

Page 16: ...s press and hold on the silver button until delay appears on the screen Lamp Ballast Specifications AC 240V 50Hz Lamp Power 35W 95W Lamp Current 0 8A 0 9A Ambient Temperature 4 40 C Lamp Rated Life 365 days Caution Ground the ballast casing to avoid possible high voltage shock hazard Operation Allow two minutes for the UV lamp to reach full intensity before using the outlet water On a new installa...

Page 17: ...ty and Australian Standards use genuine Puretec replacements Replacement Parts Guide Replacement Parts Stage 1 Cartridge Stage 2 Cartridge Stage 3 Cartridge UV Lamp Quartz Sleeve HYBRIDPLUS ALL MODELS PL05MP2 CB05MP2 PX01MP2 RL6 RQS6 Replace cartridges every 6 months UV Lamps must be replaced annually in order to maintain 99 9 kill rate of bacteria Stage 1 Cartridge is nearest to the water inlet F...

Page 18: ... light coating of food grade silicone lubricant or similar 5 Remove all packaging from new filter cartridges and insert into housing bowls making sure cartridges are properly seated over the spigot in base of the bowls Remember to record the model number of the cartridges you use install date 6 Hold bowls upright while screwing in the housings Make certain that the spigot in the housing heads is l...

Page 19: ... go of the lamp until the lamp is connected to the socket see Fig 9 Never touch the quartz glass and lamp surface as marks or fingerprints may interfere with UV transmission If lamp is soiled please clean lamp with an alcohol based cleaner 4 Secure the lamp connector on the aluminium nut end Connect the ground wire to the chamber Plug in power connector the RED LED will be illuminated when the lam...

Page 20: ...te cap and carefully disconnect from the aluminium nut 3 Slowly remove the UV lamp from the chamber 4 Unscrew and remove the aluminium nut on the 1 2 valve IN OUT 4 5 Replacing UV Lamp 7 8 Replacing UV Lamp Cleaning Quartz 1 2 3 valve IN OUT 10 mins 4 5 6 Replacing UV Lamp 1 4 O Ring Cleaning Quartz Sleeve 1 2 3 valve IN OUT 10 mins 4 5 6 Replacing UV Lamp 1 2 4 5 O Ring valve 10 mins 4 5 6 7 8 Re...

Page 21: ... aluminium nut on to the chamber while still holding the sleeve from the top Gently tap the sleeve to ensure that it s sitting firmly on the bottom aluminium nut 8 Place the top O ring on the sleeve insert the spring and screw on the top nut 9 Slowly insert UV lamp into chamber through the hole of the aluminimum nut at the top of the chamber Connect the lamp connector to the pins on the white lamp...

Page 22: ...een 11 Restore water supply and check unit for leaks Check the unit again after 1 hour Note For initial use wait 3 5 minutes to allow water to pass through the whole unit Turn on a downstream tap to let the water flow through the unit for 2 3 minutes to release any air and impurities from system 12 Close and lock the swing doors Your cabinet comes with 2 keys for your convenience Please store them...

Page 23: ...maged deteriorated or incorrectly installed Lamp sleeve assembly not properly installed too tight or not tight enough Control humidity or relocate unit Inspect and replace if deteriorated Check O rings are in place Tighten assembly hand tight System is operating but water tests reveal bacterial contamination Equipment downstream of UV system is acting as a breeding ground for pathogens Pathogens a...

Page 24: ...earing the maximum lamp life Lamp is disconnected or faulty Replace lamp on or before lamp counter reached 0 Check lamp connection replace if needed Display flashing Power interruption Reset ballast Error Code A3 on ballast Ballast countdown has reached 0 lamp life expired Replace lamp No water Water is not reaching the pump Siphon the water line ahead of the pump For pump troubleshooting refer to...

Page 25: ...ed or claimed False and incorrect claims will be pursued at Puretec s discretion including chargeable inspection and labour costs incurred Warranty Australia This warranty is given by Puretec Pty Ltd ABN 44 164 806 688 37 43 Brodie Road Lonsdale SA 5160 telephone no 1300 140 140 and email at sales puretec com au This warranty is provided in addition to other rights and remedies you have under law ...

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