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Procedure for PURE WATER TECHNOLOGY warranty evaluation.
1.
Contact PURE WATER TECHNOLOGY technical support
2.
Provide the following information:
a. Serial number
b. Failure
c.
Full details around failure
d. Water pressure into the system
e.
Tap TDS
f.
TDS out of the cold and hot tanks
g. Pictures
h.
Depending on the situation, technical support may request more
information.
3.
Upon approval, PURE WATER TECHNOLOGY will process warranty
credit or replacement part to be fulfilled.
4.
Dealer must maintain possession of the part or system until au
thorized to discard, failure to do so may result in a denial of war
ranty.
5.
For system credits, technical support will provide a credit number
which may be given to the account management team on the
next qualifying system order.
a. The account management team will then provide a system credit.
W a r r a n t y P r o c e d u r e
Manual de Servicio PW90 CT Página 24 de 25
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