Maintenance, Troubleshooting, and Technical Support
G-4
Falcon
®
PT40
Technical Support
PSC Website Support
The most comprehensive source for technical support and information for
PSC products is the PSC website:
. The site offers product
support, product registration, warranty information, answers to frequently
asked questions (product FAQs), PSC’s new TekForum, product manuals,
product tech notes, software updates, patches, demos, and instructions for
returning products for repair. Search for information on the TekForum by
clicking on the
Support
link at the top of PSC’s home page.
Reseller Technical Support
Another excellent source for technical assistance and information is an autho-
rized PSC reseller. A reseller is directly acquainted with specific types of busi-
nesses, application software, and computer systems and, therefore, is in the
best position to provide individualized assistance.
PSC Website TekForum
Browse the TekForum at PSC’s website to find answers to your questions
about common technical issues. If you can’t find an answer to your question,
register with TekForum and submit your question to the PSC Technical Sup-
port Staff. Receive confirmation emails when answers to your questions are
posted within 48 hours through TekForum.
Telephone Technical Support
If you don’t have access to the internet or email, contact PSC technical support
toll-free at 1 (800) 547-2507 in the USA or (541) 683-5700 from outside the
USA.
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