Troubleshooting
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Owner’s Reference
DirectStream DAC
15-061-01-1
4826 Sterling Drive, Boulder, CO 80301
Rev A
PH: 720.406.8946 [email protected] www.psaudio.com
Troubleshooting
You may have also experienced a pop-up window asking you to provide the correct driver.
In any of these cases the remedy is quite simple. Remove the device and force Windows to
reinstall the driver and the device.
DirectStream will show up under device manager as “PS Audio PerfectWave DSD” It should
show up under a heading “PS Audio USB 2.0 Audio Devices”, this is the USB2.0 driver.
The entry under “Sound video and game controllers” is the USB1.0 fallback driver.
DirectStream has enough output gain to directly drive most power amplifi ers without a
preamplifi er. DirectStream's volume control is a no-loss design and may be used at any
setting from 1 to 100 without fear of resolution loss.
However, if there is too much gain when you connect directly to a preamplifi er or power
amplifi er, it is possible to select a lower output gain setting. To do so, go to the setup
touch screen on DirectStream and choose the lower output option (see the Quick Start
guide). You can also turn the output attenuator on or off by pressing the Filter button on
DirectStream's remote control.
Too much gain
10
