Promise Technology SuperSwap 4600, User Manual

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SsuperSwap 4100 User Manual
18
Troubleshooting is based on observing and analyzing LED colors. There are
three types of LEDs on SuperSwap 4600:
• Enclosure – Reports enclosure conditions including voltage,
termperature and fan speed
• Status – Reports specific disk drive conditions
• Activity – Reports read and write activity on each disk drive
The chart below lists the meanings of the various LED states:
Interpret LED Displays
Event: A Status LED is steady green
Cause: This is the normal condition when the computer has fully booted and the
disk drive is ready.
LEDs
State
Status
Activity
Enclosure
Green Disk drive is present
and ready Disk drive is present
and ready Normal status
Blinking n/a Read/write activity n/a
Amber Disk drive:
•
is spinning up
• is critical
• is rebuilding
• reports a SMART
error
n/a 1 incident
(see below)
Enclosure is critical
but still functional
Attention required
Red Disk drive:
•
is offline
• is not installed
n/a 2 or more incidents
(see below)
Dark Power is off Disk drive:
•
has failed
• is not installed
Disk drives are
spinning up
An incident refers to one occurance of out-of-range voltage, temperature or fan
speed. Any incident requires immediate attention.