Promise Technology
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CONTACTING TECHNICAL SUPPORT
PROMISE Technical Support provides several support options for PROMISE users to
access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service and
support.
If you decide to contact us, please have the following information available:
y
Product model and serial number
y
BIOS, firmware and driver version numbers
y
A description of the problem or situation
y
System configuration information, including: motherboard and CPU type, hard
drive models, SAS/SATA/ATA/ATAPI drives & devices, and other controllers.
TECHNICAL SUPPORT SERVICES
PROMISE Online™ Website
http://www.promise.com/support/support_eng.asp
(technical documents, drivers, utilities, etc.)
E-mail Support
e-Support On-Line
Phone Support:
United 1 408 228 1400 option 4
Australia/New Z61-7-56999629
The Nethe31 0 40 235 2600
G49 (0) 2 31 56 76 48 - 0
Italy +39 0 6 367 126 26
Japan +81-3-6801-8064
886 3 578 0002
Beijing, China +86 10 8857 8085 or 8095
Shanghai, China +8621-3214-0395, +8621-5213-4899
Sin65-3158-4344
Summary of Contents for FileCruiser VA2600
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