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6. Specifications 

400V 

MODEL 

10KL 

15KL 

20KL 

CAPACITY* 

10KVA/10KW 

15KVA/15KW 

20KVA/20KW 

INPUT 

Voltage 

Range 

Low Line Loss 

110 VAC(Ph-N) ±  3 % at 50% Load; 176 VAC(Ph-N) ±  3 % at 100% Load 

Low Line Comeback 

Low Line Loss V 10V 

High Line Loss 

300 VAC(L-N) ±  3 % at 50% Load; 276 VAC(L-N) ±  3 % at 100% Load 

High Line Comeback 

High Line Loss Voltage - 10V   

Frequency Range 

46Hz ~ 54 Hz @ 50Hz system 

56Hz ~ 64 Hz @ 60Hz system 

Phase 

3 Phase with Neutral 

Power Factor 

 0.99 at 100% Load 

OUTPUT 
Phase 

3 Phase with Neutral 

Output voltage 

360/380/400/415VAC (Ph-Ph) 

208*/220/230/240VAC (Ph-N) 

AC Voltage Regulation   

±  1% 

Frequency Range   
(Synchronized Range) 

46Hz ~ 54 Hz @ 50Hz system;   

56Hz ~ 64 Hz @ 60Hz system 

Frequency Range (Batt. Mode) 

50 Hz ±  0.1 Hz or 60Hz ±  0.1 Hz 

Overload 

AC mode 

100%~110%: 60min; 110%~125%: 10min; 125%~150%:1min;>150% : 400ms 

Battery mode 

100%~110%: 60min; 110%~125%: 10min; 125%~150%:1min;>150% : 400ms 

Current Crest Ratio 

3:1 max 

Harmonic Distortion 

  2 % @ 100% Linear Load; 

  5 % @ 100% Non-linear Load 

Transfer 

Time 

Line

Battery 

0 ms 

Inverter

Bypass 

0 ms (When phase lock fails, <4ms interruption occurs from inverter to bypass) 

Inverter

ECO 

<10 ms 

EFFICIENCY 
AC mode 

95.5% 

Battery Mode 

94.5% 

BATTERY 
Type 

Depending on applications 

Numbers 

20 

32 ~ 40 (adjustable) 

Charging Current(max.) 

1.0~12.0A ± 10% (Adjustable) 

Charging Voltage 

+/-136.5 VDC ±  1% 

+/- 13.65 VDC * N ±  1% (N = 16~20) 

PHYSICAL 
Dimension, D X W X H mm 

680X438X133(3U) 

Net Weight (kgs) 

26 

28 

28 

ENVIRONMENT 
Operation Temperature 

0 ~ 40°C (the battery life will down when > 25°C) 

Operation Humidity 

<95 % and non-condensing 

Operation Altitude** 

<1000m** 

Acoustic Noise Level 

Less than 62dB @ 1 Meter 

Less than 65dB @ 1 Meter  Less than 65dB @ 1 Meter 

MANAGEMENT 
Smart RS-232 or USB 

Supports Windows®  2000/2003/XP/Vista/2008/7/8/10, Linux, Unix, and MAC 

Optional SNMP 

Power management from SNMP manager and web browser 

* Derate capacity to to 90% when the output voltage is adjusted to 208VAC. 
**If the UPS is installed or used in a place where the altitude is above than 1000m, the output power must be derated 1% per 100m. 

***Product specifications are subject to change without further notice.   

Summary of Contents for MASTER II Series

Page 1: ...ONLINE UPS User Manual PRO 83300QRS QRL 3P 3P or 3P 1P or 1P 1P TOWER PRO83300 QRS QRL 10KVA 20KVA Version 1 00 English...

Page 2: ...ND INSPECTION 4 2 2 WIRING TERMINAL VIEW 5 2 3 SINGLE UPS INSTALLATION 6 2 4 UPS INSTALLATION FOR PARALLEL SYSTEM 8 2 5 SOFTWARE INSTALLATION 8 3 OPERATIONS 9 3 1 BUTTON OPERATION 9 3 2 SCREEN DESCRIP...

Page 3: ...on the UPS housing 1 3 Installation Do not connect appliances or devices which would overload the UPS e g big motor type equipment to the UPS output terminal Place cables in such a way that no one can...

Page 4: ...r nitrous oxide Connect grounding terminal of UPS to a grounding electrode conductor In accordance with safety standard EN IEC 62040 1 installation has to be provided with a Backfeed Protection system...

Page 5: ...that no liquid or other foreign objects can enter into the UPS system The UPS can be operated by any individuals with no previous experience 1 6 Standards Safety IEC EN 62040 1 EMI Conducted Emission...

Page 6: ...tents The shipping package should contain One UPS One user manual One monitoring software CD One RS 232 cable option One USB cable One parallel cable only available for parallel model One shared curre...

Page 7: ...agram 1 Front panel Diagram 2 HV10KL LV5KL Rear Panel Diagram 3 HV15KL HV20KL LV7 5KL LV10KL 1 Power switch 2 External maintenance bypass switch port 3 USB communication port 4 Emergency power off fun...

Page 8: ...7 5KL 12 12 10 8 8 LV 10K HV 20K 10 10 6 8 6 NOTE 1 The cable for HV 10KL and LV 5KL should be able to withstand over 20A current It is recommended to use AWG 14 or thicker wire for Phase and AWG10 o...

Page 9: ...eaker in OFF position and then install the battery pack Pay special attention to the rated battery voltage marked on the rear panel If you want to change the numbers of the battery in a chain make sur...

Page 10: ...o an output breaker 3 Connect all output breakers to a major breaker This major output breaker will then connect directly to the loads 4 Either common battery packs or independent battery packs for ea...

Page 11: ...Screen Description After initialization the LCD will display main screen There are five sub menus Control measure setting information and data log Touch any sub menu icon to enter into the sub screen...

Page 12: ...few seconds as shown below After initialization the main screen will display as shown below After touching the icon it will show five icons in center to represent five sub menus Control measure setti...

Page 13: ...turn LCD CHANGE BATT TEST Confirm YES DO LCD CHANGE Enter or return EXIT PARALLEL Confirm YES DO EXIT PARALLEL Single machine cannot do this Screen 1 0 Control and its sub menus On Off UPS It will sho...

Page 14: ...t will show Stop battery test if the UPS is in test Battery Test Cancel Battery Test Mute All It will show Mute all if the audio is active Touch Yes to activate mute If Mute all is active it will show...

Page 15: ...o CONTROL screen Touch HOME to return to main screen Tower Display Rack Display Exit Parallel If the UPS is set as parallel mode you can touch this icon to stop parallel mode Touch Yes to stop paralle...

Page 16: ...he real time value of L1 L2 and L3 phase voltage L1L2 L2L3 L3L1 voltage and input frequency BYPASS VOLT The real time value of L1 L2 and L3 bypass voltage L1L2 L2L3 L3L1 voltage and frequency Measure...

Page 17: ...1 L2 and L3 input power watt in percentage Measure screen page 4 INPUT VA L1 L2 and L3 input power in VA INPUT VA L1 L2 and L3 input power VA in percentage Measure screen page 5 OUTPUT W L1 L2 and L3...

Page 18: ...n VA OUTPUT VA L1 L2 and L3 output power VA in percentage Measure screen page 7 INPUT CURR L1 L2 L3 input current in Amp INPUT PF L1 L2 L3 input power factor Measure screen page 8 OUTPUT CURR L1 L2 L3...

Page 19: ...related information 3 2 4 Setting screen This sub menu is used to set the parameters of UPS Touch the icon to enter setting menu page There are 2 options General and Advanced Touch the icon to return...

Page 20: ...DVANCE It s required to enter password to access to the ADVANCED setting There are two types of authority User and Maintainer HOME SETTING GENERAL SELFTEST BATT SYS PARA INSTALL INITIAL VOL CALI CURR...

Page 21: ...here are three options English Simplified Chinese and Traditional Chinese English is default setting Input Source Select the input source There are two options Line utility and generator Line is defau...

Page 22: ...ll NOT alarm when warning occurs Mode Mute Disable When selected the UPS will alarm when UPS related status changes Enable When selected the UPS will NOT alarm when UPS related status changes Volume S...

Page 23: ...nt voltage and constant frequency function Enable CVCF function is enabled The output frequency will be fixed at 50Hz or 60Hz according to setting of OP Freq The input frequency could be from 40Hz to...

Page 24: ...is 130V 146V when UPS is LV system Bypass Frequency Range Set the bypass frequency range The acceptable bypass frequency range from 46Hz to 54Hz when UPS is 50Hz system and from 56Hz to 64Hz when UPS...

Page 25: ...ing Battery age if battery age is beyond the setting month then the UPS will alarm for reminding The factory default setting is 24 months Battery AH Setting battery capacity OTHERS OTHERS setting page...

Page 26: ...is setting menu is only for qualified technician Otherwise mis operation will cause UPS damage There are 9 sub menus under Advance Maintainer setting SYS PARAMETER INSTALL INITIAL VOL CALI CURR CALI S...

Page 27: ...0 16 is default setting Charger VOL The setting point of battery float voltage 13 6V is default setting INSTALL INSTALL Page System Install Date Set the date of UPS installation Battery Install Date S...

Page 28: ...AGE CALIBRATE Page3 Line VOL Line voltage calibration Click value columns and it will pop up Then each click is 0 1 no matter it s pressing up or down key Press up key to increase 0 1 and press down k...

Page 29: ...key Press up key to increase 0 1 and press down key to decrease 0 1 Press OK key to confirm the modification VOLTAGE CALIBRATE Page6 Bypass VOL Bypass voltage calibration Click value columns and it w...

Page 30: ...NITIAL menu Page1 INITIAL Datalog Page DATA LOG After clicking DATA LOG it will pop up a message board as shown in above screen Touch YES to clear the DATALOG page Touch No to cancel this operation To...

Page 31: ...Page EEPROM After clicking EEMPROM it will pop up a message board as shown in above screen Touch YES to clear all setting value in EEPROM Touch No to cancel this operation Touch to return to INITIAL...

Page 32: ...ble CVCF function is disabled The output frequency will synchronize with the bypass frequency within 46 54 Hz for 50Hz system or within 54 64 Hz for 60Hz system Disable is the default setting Bypass F...

Page 33: ...muted automatically and the UPS will go back to normal mode automatically CHE The UPS will detect the neutral loss or not only when first commission If neutral loss is detected an alarm will be gener...

Page 34: ...etting This setting is only available for long run model Battery age if battery age is beyond the setting month then the UPS will alarm for reminding The factory default setting is 24 months Battery A...

Page 35: ...r Advance Maintainer directory After changing UPS type to HV you have to restart the UPS After the UPS is restarted please enter Advance screen and enter Maintainer password It will show SELFTEST sele...

Page 36: ...P Version DSP version LCD Version DSP version Serial NO The serial number of UPS Rated Information Page1 Rated Information Output Voltage It shows output rated voltage Output Frequency It shows output...

Page 37: ...ltage range Line FRE Range The acceptable line input frequency range Bypass Voltage Range The acceptable input voltage range for bypass mode Bypass FRE Range The acceptable input frequency range for b...

Page 38: ...shuts down Battery Numbers It shows battery number 3 2 6 Data Log screen Touch the icon to enter date log page Data log is used to record the warning and fault information of the UPS The record contai...

Page 39: ...alized the UPS will auto restart in AC mode 2 Turn on the UPS without utility power supply in Battery mode 1 Make sure that the two strings of batteries are connected correctly in order of GND termina...

Page 40: ...t down automatically to protect the battery This battery discharge protection can be enabled or disabled through LCD menu 6 Test the batteries 1 If you need to check the battery status when the UPS is...

Page 41: ...he inverter output voltage difference of each UPS is within 1V or less 2 Turn off each UPS Refer to section 3 4 7 Then follow the wiring procedure in section 2 4 3 Remove the cover of parallel share c...

Page 42: ...UPS and then turn off the system All UPSs will transfer to Bypass mode Remove all the maintenance bypass covers and set the maintenance switches from UPS to BPS position Turn off all the input breaker...

Page 43: ...ter L2 L3 output line to line short circuited None 66 Inverter current sample abnormal None 19 Inverter L3 L1 output line to line short circuited None 67 Bypass O P short circuited None 1A Inverter L1...

Page 44: ...04 IP phase abnormal 33 Locked in bypass after overload 3 times in 30 minutes 05 Bypass phase abnormal 34 Converter current unbalanced 07 Over charge 3A Cover of maintain switch is open 08 Low batter...

Page 45: ...s from UPS output first Then shut down the UPS and restart it Fault code is shown as 43 UPS is overload too long and becomes fault Then UPS shut down automatically Remove excess loads from UPS output...

Page 46: ...d precautionary measures may replace batteries and supervise operations Unauthorized persons must be kept well away from the batteries Verify that no voltage between the battery terminals and the grou...

Page 47: ...d 5 100 Non linear Load Transfer Time Line Battery 0 ms Inverter Bypass 0 ms When phase lock fails 4ms interruption occurs from inverter to bypass Inverter ECO 10 ms EFFICIENCY AC mode 95 5 Battery Mo...

Page 48: ...ERS INDONESIA Office PT PROLiNK INTIDATA NUSANTARA Walk In Jl Cideng Barat No 79 Jakarta Pusat 10150 Indonesia Email Support support id prolink2u com MALAYSIA Office FIDA SYSTEMS M SDN BHD Walk In 29...

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