Procom BD23TCC-2-LO, User Manual

Page: 23 / 27

23
OBSERVED PROBLEM PROBABLE CAUSE REMEDY
Slight smoke or odor during
initial operation 1. Residues from manufacturing
process.
1. Problem will stop after a few hours of
operation.
Heater produces a whistling
noise when burner is lit.
1. Turning control knob to high (5)
position when burner is cold.
2. Air in gas line.
3. Air passageways on heater are
blocked.
4. Dirty or partially clogged burner
orifice.
1. Turn control knob to low (1) position and
let warm up for a minute.
2. Operate burner until air is removed from
line. Have gas line checked by local
propane/LP Gas Company.
3. Observe minimum installation
clearances (Figure 4, page 10)
4. Clean burner (see Care and
Maintenance Page 20) or replace
burner orifice.
Heater produces a
clicking/ticking
noise just after burner is
lit or shut off. 1. Metal is expanding while heating
or contracting while cooling.
1. This is common with most heaters. If
noise is excessive, contact qualified
service technician.
White powder residue
forming within burner box or
on adjacent walls or furniture 1. When heated, the vapors from
furniture polish, wax, carpet cleaners,
etc., turn into white powder residue.
1. Turn heater off when using furniture
polish, wax, carpet cleaner or similar
products.
Heater produces
unwanted odors.
1. Heater is burning vapors from
paint, hair spray, glues, etc. See
IMPORTANT statement page 21.
2. Gas leak. See Warning
Statement at the top of page 21.
3. Low fuel supply.
1. Ventilate room. Stop using odor causing
products while heater is running.
2. Locate and correct all leaks (see
Checking Gas Connections, page 14).
3. Refill supply tank (Propane/ LP models).
Heater shuts off in use (ODS
operates).
1. Not enough fresh air is available.
2. Low line pressure.
3. ODS/pilot is partially clogged. 1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see
Care and
Maintenance , page 20).
Gas odor exists even
when control knob is in OFF
position.
1. Gas leak. See Warning
Statement at top of page 21.
2. Control valve is defective.
1. Locate and correct all leaks
(see “ Checking Gas Connections ” ,
page 14).
2. Contact customer service.
Moisture/condensation
noticed on windows.
1. Not enough combustion/
ventilation air.
1. Refer to “ Air for Combustion and
Ventilation ” requirements page 7.