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21 

TROUBLESHOOTING 

 

 

WARNING: 

If you smell gas  

·

 

Shut off gas supply.  

·

 

Do not try to light any appliance.  

·

 

Do not touch any electrical switch; do not use any phone in your building.  

·

 

Immediately call your gas supplier from a neighbor

s phone.  Follow the gas supplier

s instructions.  

·

 

If you cannot reach your gas supplier, call the fire department.  

 

IMPORTANT:

 Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, 

cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air 
and create odors. 

 

 

WARNING:

 Make sure that power is turned off before proceeding. 

 

 

WARNING:

 Turn off and let cool before servicing. Only a qualified service person should service and repair 

heater. 

 

 

CAUTION:

 Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit. 

  
 

OBSERVED PROBLEM                              PROBABLE CAUSE                                            REMEDY

 

 

When ignitor button  
is pressed in, there  
is no spark at ODS/pilot

 

1.  Ignitor  electrode is positioned wrong. 
2.  Ignitor electrode is broken. 
3.  Ignitor electrode is not connected to 

ignitor cable. 

4.  Ignitor cable is pinched or wet. 
 
 
5.  Damaged ignitor cable. 
6.  Bad piezo ignitor. 
7.  Low battery. 

 

1.  Replace electrode. 
2.  Replace electrode. 
3.  Reconnect ignitor cable. 
 
4.  Free ignitor cable if pinched  

by any metal or tubing. Keep ignitor  
cable dry. 

5.  Replace ignitor cable. 
6.  Replace piezo ignitor. 
7.  Replace battery.

 

 

When ignitor button is 
pressed in, there is a spark 
at ODS/pilot but no pilot 
flame present. 

 

1.  Gas supply is turned off or equipment 

shutoff valve is closed. 

2.  Control knob not fully pressed in while 

pressing ignitor button. 

3.  Air in gas lines (new installation or 

recent gas interruption). 

 

4.  ODS/pilot is clogged. 

 

 

5.  Incorrect inlet gas pressure or inlet 

regulator is damaged.  

6.  Depleted gas supply. 
 

 

1.  Turn on gas supply or open 

equipment shutoff valve. 

2.  Fully press in control knob while 

pressing ignitor button. 

3.  Continue holding down control knob 

for 30 seconds to remove air.  Repeat 
igniting operation until air is removed. 

4.  Clean ODS/pilot (see 

Care and 

Maintenance

 Page 20) or replace 

ODS/pilot assembly. 

5.  Check inlet gas pressure or replace 

inlet gas regulator. 

6.  Contact local propane/LP Gas 

Company.  

 

 

 

Summary of Contents for BD23TCC-2-LO

Page 1: ...TY This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion an...

Page 2: ...x 23 000 BTU Hr 23 000 BTU Hr 23 000 BTU Hr 23 000 BTU Hr Input Min 14 000 BTU Hr 19 000 BTU Hr 14 000 BTU Hr 19 000 BTU Hr Gas Type Natural LP Propane Natural LP Propane Ignition Electronic Piezo Ele...

Page 3: ...s that alter burner flame patterns which can cause sooting WARNING Do not use a blower insert heat exchange insert or other accessory not approved for use with this heater Due to high temperatures the...

Page 4: ...Do not add extra logs or ornaments such as pine cones vermiculite or rock wool Using these added items can cause sooting Do not add lava rock around base Rock and debris could fall into the control ar...

Page 5: ...ust be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts Sellers of unvented propane or natural gas fired supplemental room heaters shall provide to each purchaser a copy o...

Page 6: ...approximately one 1 ounce 30ml of water for every 1 000 BTUs 3kWs of gas input per hour An unvented room heater is recommended as a supplemental heater a room rather than a primary heat source an enti...

Page 7: ...of the aggregate input rating of all appliances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are...

Page 8: ...mum the space can support BTU hr actual amount of BTU hr used Example 51 200 BTU hr maximum the space can support 56 000 BTU hr actual amount of BTU hr used The space in the above example is a confine...

Page 9: ...permanent openings one within 12 inches of the ceiling and one within 12 inches of the floor Connect these items directly to the outdoors or spaces open to the outdoors see figure 3 These spaces incl...

Page 10: ...etc in the air exist may cause walls to discolor WARNING Maintain the minimum clearances If you can provide greater clearances from floor ceiling and adjoining side and back walls IMPORTANT Vent free...

Page 11: ...ed equipment shutoff valve with 1 8 in NPT tap is an acceptable alternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer WARNING Never c...

Page 12: ...Hold gas regulator with wrench when connecting into gas piping and or fittings NG Models 5 in to 10 5 in W C Gas supplier provide external regulator for natural gas Purchase the optional CSA design c...

Page 13: ...the width of a quarter and turn knob counterclockwise until the knob locks into the LP position see Figure 10 Selection valve must be locked into either the LP position or the NG position 3 Rotate and...

Page 14: ...system Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak 5 Correct all leaks immediately 6 Reconnect heater and equipment shutoff valve to gas supply Check reconnected...

Page 15: ...structions in this manual Flames contacting logs will create soot Figure 13 Installing Log Set IMPORTANT Make sure log does not cover any burner ports see Figure13 It is very important to install the...

Page 16: ...s heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call...

Page 17: ...ignitor button until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match 7 Keep control knob press...

Page 18: ...rward 2 Follow steps 1 through 5 under Lighting Instructions 3 With Control Knob in PILOT position strike match and hold near pilot Press in Control Knob pilot should light 4 Keep Control Knob pressed...

Page 19: ...ting page 21 23 BURNER FLAME PATTERN Figure 24 shows a correct burner flame pattern Figure 25 shows an incorrect burner flame pattern If pilot flame pattern is incorrect then Turn heater off see To Tu...

Page 20: ...no greater than 30 PSI You can use a vacuum cleaner in the blow position If using compressed air in a can please follow the directions on the can If you don t follow directions on the can you could d...

Page 21: ...wrong 2 Ignitor electrode is broken 3 Ignitor electrode is not connected to ignitor cable 4 Ignitor cable is pinched or wet 5 Damaged ignitor cable 6 Bad piezo ignitor 7 Low battery 1 Replace electrod...

Page 22: ...tomer service 3 Contact your gas supplier Delayed ignition of burner s 1 Manifold pressure is too low 2 Burner orifice is clogged 1 Contact your gas supplier 2 Clean burner see Care and maintenance Pa...

Page 23: ...furniture 1 When heated the vapors from furniture polish wax carpet cleaners etc turn into white powder residue 1 Turn heater off when using furniture polish wax carpet cleaner or similar products He...

Page 24: ...r Service or your dealer have ready Your name Your address Model and serial number of your heater How heater was malfunctioning Type of gas used Propane LP or Natural gas NG Purchase date Usually we w...

Page 25: ...1 FBB28D01 B Burner Assembly 1 2 NDD0308 400 DF ODS 1 3 SIT545 200 T Stat Valve Assembly 1 4 AL092 01 PIMSC1 01 Piezo Ignitor 1 5 RV83FI 4 9 DF Regulator 1 6 YDF06 BD23T Gas Selection Valve Assembly 1...

Page 26: ...ront Panel Left 1 1 6 BD230T104 Lower Front Panel Right 1 1 7 BD230T109 Door 1 1 8 BD230T005 Decorative Trim Assembly 1 1 9 BD230T003 Firebox Assembly 1 1 10 BD230T004 Louver Assembly 1 1 11 BD230T201...

Page 27: ...27 Printed in China...

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