INSTALLATION AND OPERATING INSTRUCTIONS 21
Problem
Possible Cause
Solution
Vacuum sealer bag loses
vacuum after being sealed.
1. Bag not sealed properly.
2. Moisture or juices from foods.
3. Bag has a hole.
1. Wrinkles, crumbs, grease or liquids may cause leaks along the seal. Reopen bag,
wipe the top inside of the bag and smooth it out along the sealing strip before
resealing.
2. Check if there is moisture or juices from the food present within the bag, if yes,
you may need to cut open the bag and reseal it, or use an entirely new bag.
Foods with excess liquids should be frozen before vacuum sealing.
3. Items with sharp edges may have punctured the bag, releasing the vacuum.
Cushion sharp edges in the contents of the bag with paper towels.
Vacuum sealer not sealing bag
properly.
1. Sealing strip is too hot.
2. Seal only function still active or needs
to reset.
1. The sealing strip may have overheated and melted the bag. Lift the lid and allow
sealing strip to cool for a few minutes.
2. Before re-pressing the “seal only” button, allow the unit to cool for 15 seconds.
The canisters and bowl will not
vacuum.
1. Upper & lower gaskets are not
forming an air tight seal.
2. Canister lid dial not in SEAL position.
3. Accessory hose not correctly
attached to accessory port or
canister lid.
4. Lid not secure.
1. Ensure gaskets are correctly sealed and are not compressed. See page 20 for
further information on gaskets.
2. Gently turn the canister lid dial arrow to SEAL position.
3. Make sure accessory hose is firmly pushed in all the way into the accessory port
on appliance and canister lid.
4. Push down on lid at the beginning of the vacuum process to assist in forming the
air tight seal.
