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Pro-face GP-2300 Series User Manual Download Page 56

Chapter 5 - Troubleshooting

GP-2300/2301 Series User Manual

5-3

5.2

SELF TEST

The GP unit is equipped with a number of self diagnosis features used to check its
System and Interfaces for any problems.

5.2.1 SELF TEST item list

*1

  This item must be prepared by the user (cable, connector, etc.).

*2

  Cannot be used with GP-2301 Series units.

• Char. Pattern

• Disp Pattern

• Touch Panel

• COM 1

*

1

• COM 2

*

1

*

2

• Video Memory

Summary of Contents for GP-2300 Series

Page 1: ...User Manual GP 2300 2301 Series Pro Designer Compatible ...

Page 2: ...den to copy the contents of this manual in whole or in part except for the user s personal use without the express permission of Digital Electron ics Corporation of Japan 2 The information provided in this manual is subject to change without notice 3 This manual has been written with care and attention to detail however should you find any errors or omissions please contact Digital Electronics Cor...

Page 3: ...es System Design 1 1 1 1 2 GP 2301 Series System Design 1 3 1 2 Accessories 1 5 CHAPTER 2 SPECIFICATIONS 2 1 General Specifications 2 1 2 1 1 Electrical 2 1 2 1 2 Environmental 2 1 2 1 3 Structural 2 2 2 2 Functional Specifications 2 3 2 2 1 Display 2 3 2 2 2 Memory 2 4 2 2 3 Clock 2 4 2 2 4 Interfaces 2 5 2 3 Interface Specifications 2 6 2 3 1 Serial Interfaces COM1 2 6 2 3 2 Serial Interfaces CO...

Page 4: ...10 3 5 CF Card Installation and Removal 3 11 3 5 1 CF Card Handling 3 13 CHAPTER 4 SETTINGS 4 1 Types of Settings 4 1 4 1 1 Offline 4 3 4 1 2 System 4 5 CHAPTER 5 TROUBLESHOOTING 5 1 Troubleshooting Checklists 5 1 5 1 1 No display 5 2 5 1 2 Connected devices cannot be used 5 2 5 2 SELF TEST 5 3 5 2 1 SELF TEST item list 5 3 5 2 2 SELF TEST details 5 4 CHAPTER 6 MAINTENANCE 6 1 Regular Cleaning 6 1...

Page 5: ...or accident There fore design all monitoring circuits using limit switches etc to detect incorrect device movement To prevent acci dents related to incorrect signal output or operation de sign all switches used to control vital machine operations so they are operated via a separate control system Please design your system so that equipment will not malfunction due to a communication fault between ...

Page 6: ...tion can occur If your GP s backlight suddenly turns OFF use the follow ing steps to determine if the backlight is actually burned out 1 When the backlight burnout feature is not set and the screen has gone blank your backlight is burned out 2 When the backlight burnout feature is set and the screen has gone blank if touching the screen does not cause the backlight to tourn ON your backlight is bu...

Page 7: ...ery may explode To prevent this please do not replace the battery yourself When the battery needs to be re placed please contact your local GP distributor Installation Maintenance High voltage runs through the GP Except for replacing the backlight never take apart the GP otherwise an elec trical shock can occur Do not modify the GP unit Doing so may cause a fire or an electric shock Do not use the...

Page 8: ...gs and wiring debris do not fall inside the GP since they can cause a fire GP malfunc tion or incorrect unit operation Display Device CF Card The liquid crystal panel contains a powerful irritant and if for any reason the panel is damaged and this liquid con tacts any part of your body be sure to wash that area with running water for 15 minutes If any of this liquid enters your eye flush your eye ...

Page 9: ...environments Do not store or use the unit where strong jolting or excessive vibra tion can occur Do not store or use the GP where chemicals such as organic sol vents etc and acids can evaporate or where chemicals and acids are present in the air Corrosive chemicals Acids alkalines liquids containing salt Flammable chemicals Organic Solvents Do not use paint thinner or organic solvents to clean the...

Page 10: ... s surface This is part of the GP s design and not a defect Extended shadows or Crosstalk may appear on the sides of screen images This is normal for an LCD display Sometimes the display area may look as if the display colors have changed This is a common attribute of LCD s and is not a defect Displaying a single image for long periods can cause an afterimage to remain when the display is changed ...

Page 11: ... missing please contact your local GP distributor immediately for prompt service GP Unit 1 GP2300 LG41 24V GP2300 TC41 24V GP2301 LG41 24V GP2301 SC41 24V GP2301 TC41 24V Installation Guide Installation Gasket 1 The GP 2300 2301 Series refers to the following GP model numbers GP 2300 2301 Series Model Names Series Model Name Model Type Comments GP 2300L GP2300 LG41 24V GP 2300T GP2300 TC41 24V GP ...

Page 12: ...e that the GP is mounted at least 100 mm away from any other adjacent structures or machine parts If these conditions are not met the heat generated by the GP s internal components may cause it to fail to meet UL standards UL1604 Compliance and Handling Cautions 1 Power and input output wiring must be in accordance with Class I Division 2 wiring methods Article 501 4 b of the National Electrical C...

Page 13: ...seful or important supplemental information The list below describes the documentation conventions used in this manual Documentation Conventions CE Marking Notes The GP2300 LG41 24V GP2300 TC41 24V GP2301 LG41 24V GP2301 SC41 24V and GP2301 TC41 24V are CE marked products that conform to EMC directives EN55011 Class A and EN61000 6 2 For detailed CE marking information please contact your local GP...

Page 14: ...shi PLC FX Series Program Port I F Cable GP430 IP11 O Mitsubishi PLC A Series Program Port I F Cable GP430 IP10 O Host Controller Mitsubishi PLC A Q C FX Series 2 Port Adapter II GP070 MD11 PLC etc 2 Port Adapter II Cable GP070 MDCB11 4 5 6 7 To an Ethernet Network 1 The following diagram represents the standard items connected to the GP 2300 Series unit 1 1 System Design 1 1 1 GP 2300 Series Syst...

Page 15: ...ard GP077 CF20 GP077 CF30 1 Certain types and models of PLCs cannot be connected Pro Designer On line Help 2 Certain types and models of PCs cannot be connected Pro Designer On line Help 2 1 To an Ethernet Network 3 GP Interfaces 1 Ethernet 2 Tool Connector 3 CF Card 4 Serial Interface COM1 COM2 PLC Interfaces 5 RS 232C Port 6 RS 422 Port 7 Programming Port ...

Page 16: ...GP070 CN10 O 1 Mitsubishi PLC FX Series Program Port I F Cable GP430 IP11 O Mitsubishi PLC A Series Program Port I F Cable GP430 IP10 O Host Controller Mitsubishi PLC A Q C FX Series 2 Port Adapter II GP070 MD11 PLC etc 2 Port Adapter II Cable GP070 MDCB11 2 3 4 5 6 1 1 2 GP 2301 Series System Design The following diagram represents the standard items connected to the GP 2301 Series unit 6 6 Edit ...

Page 17: ...r 2 Pro Designer CF Card GP077 CF20 GP077 CF30 1 Certain types and models of PLCs cannot be connected Pro Designer On line Help 2 Certain types and models of PCs cannot be connected Pro Designer On line Help 1 2 GP Interfaces 1 Tool Connector 2 CF Card 3 Serial Interface COM1 PLC Interfaces 4 RS 232C Port 5 RS 422 Port 6 Programming Port ...

Page 18: ...data and user program s Product Name Model No Description RS 232C cable 1 GP410 IS00 O Extension cable 1 CA1 EXCBL D25 01 Extends GP RS 232C 422 serial interface cables Approx 1 ft RS 422 Connector Terminal Adapter 1 GP070 CN10 O Conversion adapter to convert serial data to RS 422 format 2 Port Adapter II GP070 MD11 Interface unit that allows use of both GP and Mitsubishi A Q C and FX series perip...

Page 19: ... Name Model No Description Backlight PS300 BU00 Replacement Backlight for the GP 2300L GP 2301L and GP 2301S Installation Fastener GP070 AT01 Fasteners to attach the GP to a panel 4 fasteners set Installation Gasket PS300 WP00 Provides a moisture resistant seal when installing the GP Same as the seal included in the GP s original equipment package Connector Cover PS BH00 Attaches to GP rear face c...

Page 20: ...oral phenomenon After the temperature returns to normal the normal display will be restored The GP s operation will not be affected even though the display is blurred 2 1 1 Electrical Ambient Operating Temperature 0o C to 50o C 1 Storage Temperature 20o C to 60o C 10 RH to 90 RH Non condensing wet bulb temperature 39o C or less Atmosheric Endurance GP Operation Altitude 800hPa to 1 114hPa 2 000 me...

Page 21: ...protection measures are suggested Also if non approved oils are present it may cause deformation or corrosion of the front panel s plastic cover Therefore prior to installing the GP be sure to confirm the type of conditions that will be present in the GP s operating environment If the installation gasket is used for a long period of time or if the unit and its gasket are removed from the panel the...

Page 22: ...a touch panel Backlight Font Sizes Both height and width can be expanded 1 2 4 or 8 times Text Sizes 8X8 8X16 16X16 and 32X32 dot fonts Language Fonts ASCII Code page 850 Alphanumeric incl Eur characters Chinese GB2321 80 codes simplified Chinese fonts Japanese ANK 158 Kanji 6962 JIS Standards 1 2 Korean KSC5601 1992 codes Hangul fonts Taiwanese Big 5 codes traditional Chinese fonts CFL Service li...

Page 23: ...ired Resolution 16 x 12 keys screen 1 or 2 point push selectable Clock Accuracy 65 seconds month at room temperature 2 2 2 Memory 1 Pro Designer and GP PRO PBIII C Package02 each use application memory differently 2 A Lithium battery s lifetime is 10 years when the battery s ambient temperature is 40 o C or less 4 1 years when the battery s ambient temperature is 50 o C or less 1 5 years when the ...

Page 24: ...IEEE802 3 10BASE T Tool Connector Asynchronous TTL level nonprocedural command I F Used for transferring data to and from the Screen Editor and the GP CF Card Interface 1 slot Not available Pro Designer does not support this interface Printer Interface Serial Interface COM1 Serial Interface COM2 Asynchronous Transmission RS232C RS422 Data Length 7 or 8 bits Stop Bit 1 or 2 bits Parity None Odd or ...

Page 25: ...ble receive B RS 422 20 ER Enable receive RS 232C 21 CSA Clear send A RS 422 22 ERA Enable receive A RS 422 23 NC No connection Reserved 24 NC No connection Reserved 25 NC No connection Reserved 2 3 Interface Specifications 2 3 1 Serial Interfaces COM1 Recommended Connector Dsub25pin plug XM2A 2501 made by OMRON Recommended Cover Dsub25pin cover XM2S 2511 made by OMRON Dsub25pin cover XM2S 2521 ma...

Page 26: ...t done the RS422 circuit may be damaged Pin 14 VCC DC5V output is not protected To prevent damage or unit malfunction be sure to use only the designated level of current This interface is used for RS 232C data transfer The GP 2301 Series unit is not equipped with this interface Plug Type Connector Recommended Connector Dsub9pin socket XM2D 0901 made by OMRON Recommended Cover Dsub9pin cover XM2S 0...

Page 27: ...l Block Connects the power cord E Expansion Unit I F EXT Connects expansion units with communi cation features F CF Card Access Lamp If the CF Card Cover is closed when the CF Card is inserted the LED lamp turns ON The LED lamp will remain turned ON even if the CF Card Cover is opened while the GP accesses the CF Card G CF Card Cover Open this cover to the CF Card Slot When accessing the CF Card t...

Page 28: ...ng chart explains the GP2300 2301 units DIP switch parameters G OFF ON I Dip Switch Description ON OFF Remarks 1 CF Card starting setting Starting control from CF Card Can start from CF Card Cannot start from CF Card Requires CF Card to be able to start 2 Reserved 3 Reserved 4 Forcible closing setting of the CF Card cover Forcible closing enabled Forcible closing disabled For emergency treatment w...

Page 29: ...s only L Ethernet Interface 10BASE T The LED will change turn ON blink ac cording to the communication status GP 2300 Series units only Left GP 2300 Series Unit J K L N M Right Color Indicates Orange Blinks during data transfer Turns ON when power ON Green Turns ON when linked M Serial Interface COM1 Used for the Dsub25 pin s RS 232C and RS 422 cables Is connected to the Host PLC N Tool Connector ...

Page 30: ...imensions Top Front Right 155 5 6 12 60 2 36 123 4 84 5 0 2 138 5 43 171 6 73 2 5 1 GP 2300 2301 Series External Dimensions Unit mm in The following drawing shows the GP 2300 Series unit with installation fasteners 146 5 75 126 4 96 171 6 73 60 2 36 63 2 48 136 5 35 68 2 68 5 0 2 ...

Page 31: ...eft 24 0 94 9 0 35 A B C D E Interface Cable Model A COM1 Multi Link Cable GP230 IS12 0 B TOOL Transfer Cable GPW CB02 Personal Computer Connection Cable D PRINTER 1 Printer Cable PSM PRCB00 E 10BASE T Ethernet 10BASE T Ethernet Cable Commercial Type PSP CB01 COM2 C The dimensions given here are for the cables in the following chart Use the values for reference when designing the enclosure for the...

Page 32: ...Chapter 2 Specifications GP 2300 2301 Series User Manual 2 13 2 5 3 Installation Fasteners Unit mm in 16 0 63 31 1 22 19 5 0 77 10 0 39 11 0 43 M5 ...

Page 33: ...GP 2300 2301 Series User Manual 2 14 Memo ...

Page 34: ...ely into the gasket s groove which runs around the perimeter of the panel s frame For details about installing the gasket refer to Installation Gasket GP Rear face Before installing the GP into a cabinet or panel check that the instal lation gasket is securely attached to the unit A gasket which has been used for a long period of time may have scraches or dirt on it and could have lost much of its...

Page 35: ... the Panel Cut to increase the panel s strength For easier maintenance operation and improved ventilation be sure to install the GP at least 100 mm 3 94 in away from adjacent struc tures and other equipment Panel thickness should be from 1 6mm 0 06in to 10mm 0 4in De cide the panel s thickness based on the level of panel strength required Panel Cut Area Panel 1 6mm 0 06in to 5mm 0 2in 100 3 94 100...

Page 36: ...equipment does not cause the GP to exceed its standard operating temperature When installing the GP in a slanted panel the panel face should not incline more than 30o When installing the GP in a slanted panel and the panel face in clines more than 30o the ambient temperature must not exceed 40 o C You may need to use forced air cooling fan A C to ensure the ambient operating temperature is 40 o C ...

Page 37: ...nto the GP s insertion slots at the top and bottom of the unit total 4 slots Installing the GP 3 Insert each of the fasteners shown below Be sure to pull the fastener back until it is flush with the rear of the attachment hole 1 Insert the GP into the panel cut out as shown here Slots Installation Panel Hook ...

Page 38: ...300 2301 Series User Manual 3 5 4 Use a Phillips screwdriver to tighten each fastener screw and secure the GP in place A torque of only 0 5 N m is sufficient to tighten these screws Do not use too much force since it may damage the GP unit ...

Page 39: ...g WARNINGS To avoid an electric shock be sure the power cord is unplugged from the power outlet when connecting the power terminals to the GP unit The GP2300 LG41 24V GP2300 TC41 24V and GP2301 LG41 24V GP2301 SC41 24V GP2301 TC41 24V are designed to use only DC24V power Using any other level of power can damage both the power supply and the GP unit Since the GP is not equipped with the power swit...

Page 40: ...m the three 3 middle terminals position the Ring Terminals as shown above and reattach the screws 4 Reattach the Terminal Strip s clear plastic cover Check each wire to make sure the connections are correct A torque of only 0 5 to 0 6 N m is required to tighten an attachment screw Connecting the Power Supply Terminals Power Terminal Block Positive Line Negative Line FG Grounding Terminal connected...

Page 41: ... circuit lines high voltage high current or input output signal lines Connect a lightning surge ab sorber as shown in the diagram to deal with power surges To avoid excess noise make the power cable as short as possible GP Unit Lightening Surge Absorber Be sure to ground the surge absorber E1 separately from the GP unit E2 Select a surge absorber that has a maximum circuit voltage greater than tha...

Page 42: ...hen using a long grounding wire replace the thin wire with a thicker wire and place it in a duct c Common Grounding Not OK Input and output signal lines must be separated from the power control cables for operating circuits If this is not possible use a shielded cable and connect the shield to the GP s frame 3 2 4 I O Signal Line Placement If exclusive grounding is not possible use a common connec...

Page 43: ...or from the GP Right Face Ethernet Interface 10BASE T 3 4 Ethernet Cable Connector Use the following drawing to locate your GP unit s Ethernet connector The GP Ethernet interface is IEEE802 3 compatible and transmits data at 10Mbps The Ethernet I F is not equipped on the GP 2301T It is strongly recommended that your Ethernet network is installed by a trained engineer You may not be able to use the...

Page 44: ...Card s front and rear face orientation as well as the CF Card connector s position If the CF Card is not correctly posi tioned when it is inserted into the Mulit Unit the CF Card s internal data and the GP unit may be damaged or broken Be sure to use only CF Cards manufactured by the Digital Electronics Corporation The CF Card s internal data may be damaged when using another manufacturer s CF Car...

Page 45: ...se the steps shown in the previous Inserting CF Card explanation Prior to depressing the eject button to remove the CF Card confirm that the CF Card Access LED is turned OFF Eject Button Inserting the CF Card Use the following steps to insert the CF Card in the GP 1 Open the CF Card Cover upward You cannot access to the CF Card with the CF Card cover opened However if the CF Card is being accessed...

Page 46: ...s PC card slot Depending on your model personal computer the CF Card s data may not be able to be read correctly If your personal computer is not equipped with a PC card slot please use a stan dard type PC Card or CF Card reader All of Digital s CF Card operation testing has been performed using the following equipment The connection between a personal computer and CF Card reader has been tested u...

Page 47: ...GP 2300 2301 Series User Manual 3 14 Memo ...

Page 48: ...ater software s On line Help 2 After the GP starts up touch the upper left corner of the screen within 10 seconds to call up the menu You can also enter Setting mode at any time by simultaneously touching the upper right corner bottom right corner and bottom left corner of the screen Pro Designer Runtime will restart and the Settings Menu will appear 3 In this mode the two tabs Offline and System ...

Page 49: ...Chapter 4 Settings GP 2300 2301 Series User Manual 4 2 Offline Network Self Test Buzzer OP Switch Backlight System Stylus Language Date Time Ver Info Restart Memory ...

Page 50: ... touch the Offline tab 2 Touch the Network icon 3 Touch select any of the three fields IP Address Subnet Mask or Default Gateway and a keypad will appear for data entry Touch Buzzer The following buzzer sound settings are available The factory setting is Press Touch Object None Selecting this will turn the buzzer off Press Touch Object The buzzer will only sound when a Touch Object is touched Pres...

Page 51: ...anel touch input is ignored thereby preventing touch panel operation errors The factory setting is OFF Checkbox is not set Backlight burnout detection is performed via monitoring of the backlight s current consumption Therefore certain types of backlight failures cannot be detected Brightness Four levels of brightness are available Setting Procedure 1 In the Settings menu touch the Offline tab 2 T...

Page 52: ...e 1 In the Settings menu touch the System tab 2 Touch the Restart icon 3 Touch select the Restart button to restart the GP unit Version Information Calls up the Pro Designer runtime version and the version and build numbers for the current project Setting Procedure 1 In the Settings menu touch the System tab 2 Touch the Ver Info icon Language Selection Designates the language used with System scre...

Page 53: ...ings GP 2300 2301 Series User Manual 4 6 Memory Displays the total amount of memory and the amount of memory currently being used Setting Procedure 1 In the Settings menu touch the System tab 2 Touch the Memory icon ...

Page 54: ...lem For problems not directly related to the GP unit refer to that device s manual The main problems that occur during use of the GP unit are 1 The panel display is blank 2 Connected devices cannot be used When a problem occurs be sure to first read each checklist item and follow the instructions given If this does not solve the problem please contact your local GP distributor TOUCH PANEL For hard...

Page 55: ...lit Hardware problem 9 Is the backlight lit If the backlight is burned out please change the backlight See 6 3 Replacing the Backlight Did the above procedure correct the problem If not Hardware problem If not connect the terminals correctly See 3 2 Wiring Cautions 6 Are the power cable terminals correctly connected No Check Item Operation Y N Countermeasure 1 2 Are the power cable terminals corre...

Page 56: ...ed with a number of self diagnosis features used to check its System and Interfaces for any problems 5 2 1 SELF TEST item list 1 This item must be prepared by the user cable connector etc 2 Cannot be used with GP 2301 Series units Char Pattern Disp Pattern Touch Panel COM 1 1 COM 2 1 2 Video Memory ...

Page 57: ...hen pressed COM 1 COM 2 1 Checks the RS 232C and RS 422 SIO lines for areas where communication problems develop To run the check connecting the SIO cable is necessary If all is normal OK displays if there is a problem an error message appears The SIO cable wiring is as shown below Video Memory This item is used to check video memory memory used for screen display Use this feature when your screen...

Page 58: ...et which has been used for a long period of time may have scratches or dirt on it and could have lost much of its water resis tance Be sure to change the gasket at least once a year or when scratches or dirt become visible Installation Gasket Attachment Procedure 1 Place the GP on a flat level surface facing the display face downwards 2 Remove the gasket from the GP Chapter 6 Maintenance Do not us...

Page 59: ...d correctly into the groove for the GP s moisture resistance to be equivalent to IP65f Be sure the gasket s seam is not inserted into any of the unit s cor ners only in the straight sections of the groove Inserting it into a corner may lead to its eventually tearing The upper surface of the gasket should protrude approximately 2mm out from the groove Be sure to check that the gasket is correctly i...

Page 60: ...0o C to 50o C Is the operating humidity within the specified range 10 RH to 90 RH dry bulb temperature of 39o C or less Is the operating atmosphere free of corrosive gasses Electrical Specifications Is the input voltage appropriate DC19 2V to DC28 8V Related Items Are all power cords and cables connected properly Have any become loose Are all mounting brackets holding the unit securely Are there m...

Page 61: ...ously time required for brightness to fall to half its normal level For backlight replacement details refer to the replacement backlight unit s installation guide 1 If NO has been selected for the OFFLINE menu s FORCE RESET feature Touch Panel operation is disabled WARNINGS To prevent an electric shock be sure the GP s power cord is unplugged from the power outlet prior to replacing the backlight ...

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