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Chapter 6

Paper Jams

182

CAUTION

To avoid damaging the printer or causing false paper jams, the
transport lever must be in the fully down position before
opening or closing the transport unit.

4.

To lower the transport route surface, turn the green transport
unit lever to the left.

5.

Manually clear the paper jam.

6.

Restore the transport unit and the waste toner recovery unit to
their original positions, and close the upper doors.

Green

Lever

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Summary of Contents for L5520

Page 1: ...User s Manual The Printronix L5520 Multifunction Printer...

Page 2: ...onsumable Item Part Number Replacement Interval in Pages 1 Toner cartridge 703532 001 21 000 Waste toner bottle 202984 001 150 000 Photoreceptor drum 703535 001 150 300 000 See Note 2 Developer 703548...

Page 3: ...L5520 Multifunction Printer User s Manual 171517 001E...

Page 4: ...nc either owns or licenses from other vendors who own all copyright trade secret patent and other proprietary rights in the Software Product License 1 Authorized Use You agree to accept a non exclusiv...

Page 5: ...ftware will perform in accordance with specifications published by Printronix Inc Printronix Inc does not warrant that the Software is free from all bugs errors and omissions Remedy Your exclusive rem...

Page 6: ...ement 4 Our entire liability and your exclusive remedies for our liability of any kind including liability for negligence except liability for personal injury caused solely by our negligence for the S...

Page 7: ...THIS AGREEMENT Communication Notices Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15...

Page 8: ...nformity Statement This product is in conformity with the protection requirements of EC Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic c...

Page 9: ...ne Ma nahmen durchzuf hren und daf r aufzkommen EN 55024 Hinweis Wird dieses Ger t in einer industriellen Umgebung betrieben wie in EN 55024 festgelegt dann kann es dabei eventuell gest rt werden In s...

Page 10: ......

Page 11: ...tional Business Machines Corporation IEEE is a registered service of the Institute of Electrical and Electronics Egineers Inc IGP LinePrinter Plus PGL and Printronix are registered trademarks and Flas...

Page 12: ...hen Revue and University Roman are trademarks of Esselte Pendaflex Corporation Futura is a registered trademark of Fundici n Tipogr fica Neufville S A ITC Avant Garde Gothic ITC Benguiat ITC Bookman I...

Page 13: ...of this material The information in this manual is subject to change without notice This document contains proprietary information protected by copyright No part of this document may be reproduced cop...

Page 14: ......

Page 15: ...inter 31 Using The Control Panel 33 Liquid Crystal Display LCD 33 Function Keys 35 3 Printer Configuration 39 Printer Configuration 39 Unlocking And Locking The Configuration Menu 40 Unlocking The Con...

Page 16: ...82 Paper Control Menu 83 Paper Control Menu 83 Miscellaneous Menu 89 Miscellaneous Menu 89 Font Memory Menu Not in PCL 5 Emulation 94 Activating Font Memory Options 94 Test Print Menu 96 Print Statist...

Page 17: ...rvice Replacement Schedule 148 General Cleaning 151 Vacuuming The Printer 151 Cleaning The Chargers 156 Precharger Transfer Charger 160 Cleaning The Fuser Unit Cover Glass 161 Major Cleaning 166 Remov...

Page 18: ...211 Emulations 211 Memory Requirements 212 Safety Regulations 212 Electromagnetic Interference 212 Physical Characteristics And Environment 213 C Host I O Interfaces 215 Host I O Interfaces 215 Perfo...

Page 19: ...ollowing special headings WARNING A warning notice calls attention to a condition that could harm you WARNUNG Ein Warhinweis dieser Art weist auf Verletzungsgefahr hin AVISO Las notas de adviso llaman...

Page 20: ...letters and enclosed in quotation marks For example ENTER SWITCH LOCKED appears on the LCD Important Safety Precautions This chapter provides safety information that helps you prepare for installatio...

Page 21: ...rmal operating conditions and several components use high voltage Handle the photoreceptor drum properly Do not put used drums in the trash instead ship them to the appropriate disposal facility for r...

Page 22: ...nt Safety Precautions 22 Figure 1 Printer Components Fuser Unit Knob C Cleaning Unit Main Charger Control Panel Paper Feed Tractors Developing Unit Power Supply for Flash Lamp Toner Cartridge Waste To...

Page 23: ...igure 2 Power Switch and Printer Interfaces 25loc1 September15 2000 25loc1a Power Switch Optional Coax Twinax Port Parallel Port Optional Ethernet Port General Purpose I O Port Diagnostic Port Serial...

Page 24: ...eable toner cartridge FlashFusion flash fusion technology Two line 16 character alphanumeric display that provides operating and error messages Flash Memory which stores preset configurations and emul...

Page 25: ...able For example the LinePrinter Plus emulation provides CG Times Letter Gothic Courier OCR A and OCR B as standard sets of fonts With either the LinePrinter Plus or PCL 5 emulations you can load addi...

Page 26: ...Chapter 1 About The Printer 26...

Page 27: ...also power on your printer and configure it As the owner of the printer it is your responsibility to prepare the printer site This includes providing adequate ventilation and power for the printer Loa...

Page 28: ...nt jams the first fold of the paper must face toward the printer as shown 1 Place the paper box under the tractor unit with the first paper fold toward the printer Left Tractor First Paper Fold is tow...

Page 29: ...tractor gates and place the paper approximately half way onto the tractor pins NOTE Do not push the paper past the tractors because there is a paper jam sensor that will detect a paper jam if the pap...

Page 30: ...s in the paper Do not set the right tractor too far to the right because too much tension may cause the paper holes to tear away from the tractor pins 8 Tighten the paper by moving the right tractor s...

Page 31: ...cted to a 220 240 VAC 30 Amp 50 60 Hz power source as shown on the rear panel label Using an incorrect power source may damage the printer 1 Make sure the printer is plugged into the appropriate power...

Page 32: ...sage TESTING HARDWARE PLEASE WAIT b DIAGNOSTICS PASSED c STAND BY light flashes d The ONLINE indicator lights continuously and STAND BY goes out NOTE The printer can be set to power on in the OFFLINE...

Page 33: ...onfiguration options and error codes Status Indicators The status indicators display the current operational status of the printer LINE SYNC Twinax interface only Indicates there is activity on the li...

Page 34: ...t receiving data STAND BY STAND BY flashes while the printer is executing any control panel command and while the printer is unavailable for printing due to its normal system activities such as bootin...

Page 35: ...ng the configuration menu see page 41 NOTE You can enable or disable the panel key sound via the configuration menu ONLINE Key The ONLINE key toggles the printer online and offline To place the printe...

Page 36: ...e press the CLEAR key to clear errors and reset the printer to the offline state if all errors are cleared To start downloading printer operating system files to the printer hold down the ONLINE CLEAR...

Page 37: ...Burst On Eject option is disabled To start downloading files to the printer power off then press the ONLINE CLEAR keys and hold them down while powering on the printer See Downloading Into Flash Memor...

Page 38: ...ER key press UP DOWN at the same time when the printer is offline The ENTER key lock can be configured to be a key combination other than UP DOWN Refer to the Unlocking And Locking The Configuration M...

Page 39: ...se to signals and commands received from the host computer are called configuration parameters and are found in the configuration menus Configuration menu diagrams are shown later in this chapter Conf...

Page 40: ...Locking The Configuration Menu Step Press LCD Message 1 Place the printer offline OFFLINE CONFIG CONTROL 2 Unlock the ENTER key the LCD message appears briefly ENTER KEY UNLOCKED 3 From this point ei...

Page 41: ...u have a printout of your current configuration See page 43 The following figure shows how to change a menu option The illustration is divided into two parts the left side shows a portion of a configu...

Page 42: ...hes 30 0 inches equals factory default value ONLINE OR ENTER Press LCD Message OFFLINE CONFIG CONTROL FANFOLD OPTIONS Image Width FANFOLD OPTIONS Form Length Length in Inches 11 0 inches Length in Inc...

Page 43: ...configuration and save it for future reference To print the current configuration follow the steps listed below Step Press LCD Message 1 Place the printer offline OFFLINE CONFIG CONTROL 2 Unlock the...

Page 44: ...Chapter 3 Printer Configuration 44 8 Lock the ENTER key ENTER SWITCH LOCKED 9 Place the printer online ONLINE LINEPRINTER Step Press LCD Message ON LINE...

Page 45: ...nd Configuration Parameters Menu Item Default Value Config Control Load Configuration 0 Save Configuration 1 Print Configuration Current Delete Configuration 1 Power up Configuration 0 Protect Saved C...

Page 46: ...Latch Data On Middle Prime Signal Disable TOF Action Reset Buffer Size In K 64 Serial Interface Type RS 232 Data Protocol XON XOFF Baud Rate 9600 baud Word Length 8 Stop Bits 1 Parity None Data Term R...

Page 47: ...Parallel Hotport Port Type Centronics Trickle Time 1 4 sec Time Out 10 sec Report Status Disable Serial Hotport Port Type RS 232 Trickle Time 1 4 sec Time Out 10 sec Report Status Disable Ethernet Pa...

Page 48: ...ontrol Fanfold Options Image Width 14 6 inches Form Length 11 0 inches Paper Length Auto Select Fanfold Output Into Stacker Burst on Eject Enable No Back Feed Disable Horizontal Image Shift 0 100 inch...

Page 49: ...Set Up SFCC 21 h Display Language English File System Overwrite Files Enable View File List File 1 Delete Files File 1 Optimize and Reboot Print File List Font Memory Max Cache Memory 900 KBytes Max C...

Page 50: ...tion and host I O interface perform the following steps Step Press LCD Message 1 Place the printer offline OFFLINE CONFIG CONTROL 2 Unlock the ENTER key ENTER SWITCH UNLOCKED 3 Scroll through the menu...

Page 51: ...00 BAUD 11 Continue doing this to make other changes as needed At any time press UP to return to a higher level 12 Lock the ENTER key ENTER SWITCH LOCKED 13 Do one of the following to save your change...

Page 52: ...ches Selects Paper Length of 11 inches The configurations are saved and stored in flash memory for later use NOTE If the Protect Config option is enabled the new configuration is not saved unless the...

Page 53: ...e Save Config 4 7 Select the current value An asterisk appears next to it Save Config 4 If the configuration number has been previously saved and the Protect Config option is enabled this error messag...

Page 54: ...a Bold Char Test Pattern No of Pages System Memory DRAM Avail Flash Avail RAM Disk Avail Printer Life User Maint Tech Service 1 If installed 2 Menu name may change depending upon installed emulation E...

Page 55: ...default for loading is configuration 0 Note that configuration 0 is a factory preset configuration that cannot be changed and is always available for loading CONFIG CONTROL Factory 1 8 1 1 8 Current...

Page 56: ...You can print the following configurations Current Factory Power up All Any of the customized configurations 1 through 8 For details on making a configuration printout see page 43 NOTE The informatio...

Page 57: ...ation should overwrite an existing configuration when you activate the Save Config option When disabled default the new configuration overwrites the existing configuration There is no protection set f...

Page 58: ...or that character at the cursor location Press the NEXT key to move to the next character to be modified Press the PREV key to go back to a character you have already modified Continue until you have...

Page 59: ...ations are mutually exclusive and only one can be active at a time The menu above selects the emulation to be active The entries in this menu depend upon the options installed in the printer When chan...

Page 60: ...d PhoenixPage PCL5 software emulations are available as options A B C D See also the following documents A LinePrinter Plus Emulation for LaserLine Printers Programmer s Reference Manual B PhoenixPage...

Page 61: ...propriate selections on the Mode menu During power up the printer also loads the power up set of configuration values The power up set is the same as the factory set until you save a new set to power...

Page 62: ...thernet if installed Coax Twinax if installed Auto Switching The configuration options for each interface type are shown in the illustrations on the following pages Descriptions of the options follow...

Page 63: ...and treats the data as characters or control codes Disable Causes the printer to interpret the eight data lines as VFU commands when the PI signal is true Enable Disable Disable Enable Standard Inver...

Page 64: ...se polarity of your host computer Standard Does not invert the response signal Inverted Inverts the reponse signal sent to the host computer Busy On Strobe Enable Asserts a busy signal after each char...

Page 65: ...rted from the host This setting is only used if the Prime Signal parameter is enabled Do Nothing Nothing occurs before a warm start when the Prime Signal parameter is asserted Buffer Size In K Configu...

Page 66: ...ble Ignores the PI signal and treats the data as characters or control codes Disable Causes the printer to interpret the eight data lines as VFU commands when the PI signal is true Enable Disable Stan...

Page 67: ...ta lines from the host computer to be inverted Ones become zeros and vice versa Resp Polarity The Response Polarity parameter must be set to match the response polarity of your host computer Standard...

Page 68: ...Signal TOF Action Reset A form feed is performed before a warm start reboot when the Prime Signal is asserted from the host This setting is used only if the Prime Signal parameter is enabled Do Nothin...

Page 69: ...e or BF Online False Online BNF Offline or BF Online False True 1 2 4 8 16 32 64 128 0 Hex 1 Hex FF Hex 1 Bit 2 Bits Disable Enable Disable Enable RS 232 RS 422 Factory Default 1 If installed Ethernet...

Page 70: ...receive data such as offline or full data buffer the printer sends ASCII code DC3 Device Code 3 hex 13 XOFF to the host When ready to receive data such as online and empty data buffer the printer sen...

Page 71: ...rs to represent buffer full and buffer empty depending on whether it is online or offline These response characters are listed in the following table With the SERIES 1 1 CH protocol selected if the pr...

Page 72: ...smission of binary data control codes bit images etc since the printer discards poll characters SERIES 1 2 CH When you select the Series 1 with 2 Characters protocol the printer behaves exactly the sa...

Page 73: ...host computer and the printer The choices for the RS 232 and RS 422 interfaces are 600 1200 2400 4800 9600 19 200 38 400 57 600 115 200 Baud NOTE If you select a baud rate that is greater than 19200...

Page 74: ...TR signal only when the printer is online and its internal serial buffer is not full The Offline or BF Buffer Full asserts the DTR signal when the printer is off line or the internal serial buffer is...

Page 75: ...llowable range is hex 0 through FF The default value for this parameter is 0 This parameter selects the character that the printer recognizes as the Series 1 poll character NOTE This parameter is used...

Page 76: ...character to the host every two seconds NOTE This parameter is used only with the SERIES 1 1 CH and SERIES 1 2 CH protocols For SERIES 1 1 CH information see page 71 For SERIES 1 2 CH information see...

Page 77: ...erts the Prime Signal TOF Action Reset A form feed is done before a warm start when the Prime Signal is asserted from the host This setting is used only if the Prime Signal parameter is enabled Do Not...

Page 78: ...The detailed configuration of this option is given in the PrintNet User s Manual Buffer Size In K This option configures the amount of memory allocated for the Ethernet buffer You can specify between...

Page 79: ...4 sec 1 2 sec 1 sec 2 sec 4 sec 8 sec 16 sec Off Factory Default 1 If installed Twinax Coax Disable 10 sec 1 60 Enable Disable Enable Disable Enable Ethernet1 Serial Centronics HOST INTERFACE IEEE 12...

Page 80: ...22 serial connection you would select Centronics under the Parallel Hotport menu RS 422 under the Serial Hotport menu and Disable under the C T Hotport menu Trickle Time When the printer is printing d...

Page 81: ...for data to print When the printer has not received data from the host after a certain period of time it needs to Timeout in order to service the other ports Report Status Disable When a fault occurs...

Page 82: ...processing Novell signals See the Novell chapter in the PrintNet User s Manual for more details If the printer is connected to a Printer Manager utility the PPM Port Number and PPM Port Timeout settin...

Page 83: ...inches 1 5 inches 2 0 inches 11 0 inches 24 0 inches 30 0 inches Range 42 to 120 Default 66 Into Stacker Over Stacker Enable Disable Disable Enable HOST INTERFACE Fanfold Options Image Width Form Len...

Page 84: ...inches 0 100 inches 100 100 inches 100 100 inches 99 100 inches 98 100 inches 0 100 inches 100 100 inches 1 3 254 Enable Disable Confirm Standard Synthetic Press Enter Toner Hor Image Shift Ver Image...

Page 85: ...in lines The range is from 6 to 180 in one line increments The default is 66 lines Paper Length Paper Length is the physical form length for fanfold paper the vertical perforation to perforation dista...

Page 86: ...n lines The range is from 42 to 120 lines in 1 line increments The default is 66 lines Fanfold Output The Fanfold Output option specifies the paper path through the stacker You can select either into...

Page 87: ...feed form the physical top of form may be lost FORM SIZE CHANGE A form size change operates the same as pressing the PAGE EJECT key Instead of separating the form enough form feeds are inserted to mov...

Page 88: ...enables default or disables automatic reprinting after a fault condition occurs If Confirm is selected the printer returns a message asking if you want to reprint Paper Type Paper Type allows you to...

Page 89: ...ench Italian Spanish Dutch Disable Enable 21 h 0 FF Enable Disable File 1 File 2 Etc File 1 File 2 Etc Factory Default MISCELLANEOUS Hex Dump Mode Panel Key Sound Power Up State Alarm Ptx Setup Option...

Page 90: ...acters it prints including any in the printer s input buffer are printed in two forms as a two symbol hexadecimal code and as the character s printable symbol if it has one A nonprintable code is prin...

Page 91: ...nline Finally send data to the printer from the host computer Any data received from the host is dumped to the printout To cancel a hex dump place the printer offline Then disable the Hex Dump Mode op...

Page 92: ...ou to prevent files from being overwritten by disabling the overwrite function View File List Displays the list of files in the file system Pressing the DOWN key displays the file size Delete Files Di...

Page 93: ...menu until the display reads Set Lock Key follow the menu structure on page 211 2 Press ENTER The display reads Select a new lock key 3 Press the combination of keys you want to be the new lock key M...

Page 94: ...lowing steps to activate the new value 1 Save your configuration changes See the Config Control menu option Saving Configurations on page 55 2 Change the power up configuration to match the configurat...

Page 95: ...on specifies the size of the largest character that can be stored in the font cache To calculate the memory requirement use this equation For example if an application requires the use of a character...

Page 96: ...weight of the text fonts The allowable range is 0 to 512 in increments of 1 Default is 448 Extra Bold Char The Extra Bold Char Extra Bold Characters option specifies the thickness or stroke weight of...

Page 97: ...stics Menu The Print Statistics menu provides access to information about memory capacity and printer usage System Memory The L5000 series printers have 32 MB of RAM Random Access Memory and 8 MB of f...

Page 98: ...cycles power RAM Disk Avail Ram Disk Avail RAM Disk Available displays the total amount of memory available in the RAM disk The purpose of RAM disk is to store files such as downloaded fonts Printer L...

Page 99: ...evels A B and C See Chapter 5 Scheduled Maintenance for additional information Tech Service The Tech Service Technician Service option resets the service level page count after preventive maintenance...

Page 100: ...flash memory card You need to load logos forms TIFF files setup files and or font files to the printer Emulation software and fonts are supplied on one or more 3 5 inch diskettes Each emulation file...

Page 101: ...3 Change to the drive and directory where the lasr2fls utility resides 4 To display a brief help message at the DOS prompt enter the command name lasr2fls with no parameters lasr2fls Return You will t...

Page 102: ...When the lasr2fls utility runs it reads the file named file_name1 and creates the file named file_name2 The file named file_name2 is a flash downloadable file that can be copied and downloaded to the...

Page 103: ...setup files to be converted 9 To convert other kinds of files a logo or form file for example enter a command at the DOS prompt such as lasr2fls my_logo xxx my_logo dwn my_logo xxx A Return where my_l...

Page 104: ...the printer you must first use the supplied lasr2fls DOS utility program to convert these files into downloadable format See page 101 Emulation files require no conversion 2 Take the printer offline b...

Page 105: ...rm TIFF setup or font files skip to step 37 If you do have emulation software to install continue with step 14 14 Set the printer power switch to O Off 15 If the emulation you are installing is suppli...

Page 106: ...u noted in the previous step Replace A with B if you are using the B drive 21 The PKUNZIP program will execute and the following message will appear on the computer screen Insert disk 1 Press a key wh...

Page 107: ...digit number e g 123456 zip you noted above Write down the complete name of the file with the exe extension This is the file you will download into the printer 27 Skip to step 31 28 Insert the emulati...

Page 108: ...OTE If you are downloading the file using the LPT2 port on the computer enter a DOS command such as 123456 exe pb2 Return 34 While the file is being copied into memory the printer LCD informs you of t...

Page 109: ...e directory at the DOS prompt type DIR Return The downloadable files in the directory take the form file_name dwn Write down the complete name of each file with the dwn extension 44 Download the files...

Page 110: ...tinue with step 51 If not skip to step 56 51 Unplug the printer AC power plug from its electrical outlet 52 Power off the computer 53 Disconnect the parallel data cable from the computer and from the...

Page 111: ...t the final message ERROR DC PROGRAM NOT VALID There is no emulation software installed in the DC flash memory or the emulation software in the DC flash memory is corrupted Power off the printer and d...

Page 112: ...loaded program or in order to use the downloaded files Optimize the flash file system If the message persists use a smaller emulation program or have your service provider add DC flash memory to the c...

Page 113: ...flash even if you were to delete files from the file system and optimize the file system Have your service provider add more DC flash memory to the controller board then optimize the flash file syste...

Page 114: ...nnot be used it still occupies space in the flash file system To free this space optimize the flash file system Optimize the flash file system to delete any marked files then retry the operation If yo...

Page 115: ...the flash file system None wait for the printer to reboot RESETTING PLEASE WAIT The printer has finished writing the new program into the flash file system and is automatically resetting itself None S...

Page 116: ...Chapter 3 Loading Flash Memory 116...

Page 117: ...Consumable Item Part Number Replacement Interval in Pages 1 Toner Cartridge 703532 001 21 000 Waste Toner Bottle 703539 001 150 000 Photoreceptor Drum 703535 001 150 300 000 See Note 2 Developer 7035...

Page 118: ...from contacting the skin Use only cold water to remove toner from skin or clothing Put the old cartridge in a disposable wrapper a plastic bag paper towels newspaper to minimize toner spillage 1 Take...

Page 119: ...is aligned with the pin in the toner hopper and remove the cartridge 4 Put the old cartridge into a plastic bag and discard it 5 Keep the new toner cartridge in its package Hold it level and shake it...

Page 120: ...facing up begin inserting the cartridge into the toner hopper and slowly pull off the cover tape in the direction of the arrow Remove the last of the tape just as the cartridge is completely inside th...

Page 121: ...Replacing The Toner Cartridge 121 9 Rotate the cartridge clockwise until it stops 10 If any toner has spilled remove it with wet tissue paper or a toner vacuum 11 Close the upper doors Toner Cartridge...

Page 122: ...TONER FULL message appears on the control panel replace the waste toner bottle by performing the following steps and discard the empty bottle Do not reuse the bottle 1 Open the printer upper doors See...

Page 123: ...new waste toner bottle 6 Close the printer upper doors 7 Clear Error 28 Waste Toner Full as follows a Press CLEAR b Press UP DOWN to unlock the configuration menu c Enter the configuration menu and se...

Page 124: ...he drum you need a drum auxiliary rod Please read all steps before beginning the replacement procedure Removal CAUTION Do not do this procedure unless you have had the appropriate training Do not do t...

Page 125: ...6 Rotate the transfer elevator drive shaft counterclockwise Watch the charger movement If the charger starts to move up it is already in the down position If the charger starts to move down continue t...

Page 126: ...s Replacement 126 7 Lower the transport unit by turning the green lever on the transport unit to the left 8 Loosen the three thumbscrews securing the drum plate and remove the drum plate Green Lever T...

Page 127: ...Replacing The Photoreceptor Drum 127 9 Remove the nut from the end of the drum shaft 10 Screw the drum auxiliary rod onto the drum shaft Nut Nut Drum Auxiliary Rod Drum Shaft...

Page 128: ...drum to light shortens its life Do not expose the drum to direct sunlight and install it within five minutes under typical room lighting conditions When removing the drum from its packaging do not to...

Page 129: ...s not seating properly remove the drum and inspect the shaft for foreign material or burrs 4 Unscrew the drum auxiliary rod from the drum shaft 5 Install the nut on the drum shaft and tighten it secur...

Page 130: ...f laser print drums Dispose of used drums by shipping them to one of the following organizations Within U S A U S Fuji Electric Inc 240 Circle Drive N Piscataway NJ 08854 Attn Rod Storm Phone 732 560...

Page 131: ...ors while cleaning the developing unit If damage occurs contact your service representative Removal 1 Turn the power switch OFF 2 Open the printer upper doors See page 118 3 Open the waste toner recov...

Page 132: ...Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer 6 With your other hand grasp the hanger and remove the developing unit from th...

Page 133: ...eveloping Unit 133 7 Place the old developing unit in a plastic bag and dispose of it properly 8 Vacuum any spilled toner 9 Remove the new developing unit from its package and add developer to the uni...

Page 134: ...umables Replacement 134 Replacing Or Adding The Developer Cross Section of Developing Unit Developing Unit Cover Screw Toner Cartridge Toner Hopper Auger Sensor Developing Tank Developing Roller Toner...

Page 135: ...ic bag making sure it is still accessible 4 If you are replacing the developing unit dispose of the old unit properly remove the new developing unit from its package and go to step 11 If you are just...

Page 136: ...g new developer Do this every 150 000 pages 6 Remove the three screws on the developing unit cover and the cover 7 With the developing unit in the plastic bag do the following a Remove the developer a...

Page 137: ...eveloper and toner which remains on the toner supply roller and the auger with a toner vacuum cleaner equipped with a narrow nozzle 10 Vacuum the toner from the toner spray guard brush on the developi...

Page 138: ...ozzle tightly onto the bottle 12 While rotating the new developing roller knob counterclockwise evenly pour the entire bottle of developer powder into the developing unit 13 Replace the cover and tigh...

Page 139: ...lever fully clockwise so that it is pointing straight up 15 Holding the lever in one hand and the hanger in the other hand insert the developing unit on the guide rail 16 Rotate the hanger to the righ...

Page 140: ...ent 140 17 Rotate the developing roller knob counterclockwise until the unit drops into its final resting position The developing unit lever should protrude through the main body of the developing uni...

Page 141: ...eloping Unit 141 18 Rotate the developing unit lever fully counterclockwise to lock the developing unit in place 19 Close the waste toner recovery unit and ensure that it latches 20 Close the printer...

Page 142: ...Chapter 4 Consumables Replacement 142...

Page 143: ...B 220V with Type 1 filter Hitachi CV TN10 with TN 15 filter Table 3 Required Tools Item Part Number Brush Cleaner 703531 169 Drum Auxiliary Rod 703531 170 Drum Freshener Pad 703531 171 Fuser Cover Gla...

Page 144: ...ls A B and C are your responsibility while levels D through H are the responsibility of your service provider When the page count reaches one of the maintenance intervals listed below the control pane...

Page 145: ...our factory trained service representative to perform the maintenance Clearing Service Level Messages When you have done a level of service clear the page count for that service level Note that when y...

Page 146: ...enu This removes the maintenance error message Do the following actions after the specified number of letter size pages have printed Appendix A Maintenance Log Sheets contains log sheets to be photoco...

Page 147: ...03548 001 150 000 B Developing unit 705739 001 600 000 C Note 1 Replace when the Toner Empty message displays A guideline for the replacement is 21 000 pages A4 size 4 coverage Note 2 Replace when the...

Page 148: ...verage have been printed Level D Maintenance 300 000 Pages Level E Maintenance 600 000 Pages Item Part Number Maintenance Kit Level D L5520 706802 001 Main charger Precharger Transfer charger Smoke fi...

Page 149: ...nance Kit Level F L5520 706812 001 Main charger Precharger Transfer charger Smoke filter Xenon flash lamp Item Part Number Maintenance Kit Level G L5520 706818 001 Main charger Precharger Transfer cha...

Page 150: ...art Number Maintenance Kit Level H L5520 706830 001 Main charger Precharger Transfer charger Smoke filter Cleaning unit Transport belt set of 3 Cutter motor Trigger coil unit Developing motor unit Exi...

Page 151: ...temperature of the flash fusing unit keep the area under the fuser free of paper debris Vacuuming The Printer Following is the general cleaning procedure 1 Set the power switch to O Off 2 Open the pr...

Page 152: ...Chapter 5 General Cleaning 152 5 Vacuum the developing unit and toner hopper 6 Vacuum the cleaning unit Developing Unit and Toner Hopper Vacuum Vacuum Cleaning Unit...

Page 153: ...tarts to move up it is already in the down position b If the charger starts to move down continue to rotate the drive shaft until the charger reaches the complete down position 10 Lower the transport...

Page 154: ...e belts to remove residue buildup and restore their tacky surface 15 After cleaning push the transfer unit into the printer while holding down the green lever When the transport unit is in position ra...

Page 155: ...Vacuuming The Printer 155 16 Using a vacuum clean up the toner paper dust etc in the tractor area Vacuum Tractor...

Page 156: ...Turn the power switch OFF 2 Open the printer upper doors See page 118 CAUTION Handle the charger carefully to avoid damaging or breaking the charger wires 3 Loosen the thumbscrew and remove the main c...

Page 157: ...in charger on a flat clean work surface 5 Using the brush cleaner listed on page 143 clean the exposed side of the charger grid and the body of the main charger to remove paper dust etc as shown above...

Page 158: ...lowing figure Remove the charger grid from the main charger as follows a While pressing the front retaining tab toward the rear of the charger unhook the rear end of the charger grid from the rear ret...

Page 159: ...ble 3 on page 143 clean the two wires in the main charger as shown below Be sure that both wires are cleaned thoroughly When dirt is caked on the wires feel gritty When clean the wires feel smooth 9 I...

Page 160: ...hargers on a flat clean work surface 14 Using the brush cleaner and the wire cleaner listed on page 143 remove the dust and dirt on the wires The precharger contains one wire while the transfer separa...

Page 161: ...La unidad de fusor estar a alta temperatura despu s de funcionar Espere a que se haya en friado por completo antes de manipularia AVERTISSEMENT L unit de four est encore tr s chaude apr s chaque op r...

Page 162: ...cratching the drum Failure to perform steps 4 and 5 damages the drum 4 Check that the transfer charger is in the down position and if not move it to the down position by rotating the transfer elevator...

Page 163: ...port unit to the left 6 Loosen the thumbscrews on the right and left fuser unit holding plates 7 Grasp the handle and pull out the fuser unit until the second handle is visible 8 With the other hand g...

Page 164: ...lass Fingerprints on the cover glass or lamps will cause them to break 9 Using the fuser cover glass scraper listed on page 143 remove the dirt and toner buildup on the cover glass surface 10 Wipe awa...

Page 165: ...the filter then remove the filter 12 Vacuum the filter then install it 13 Vacuum any paper dust from the printer frame 14 Install the fuser making sure that the guide pins in the screw bracket align w...

Page 166: ...e opening lever and pulling the handle toward you to swing the unit outward and away from the printer See page 151 4 Loosen the three thumbscrews securing the drum plate and remove the drum plate CAUT...

Page 167: ...brush surface with your hand 6 Vacuum the brush on the cleaning unit Turn the end of the shaft to rotate the brush Continue to rotate and vacuum the brush until the entire brush surface has been clean...

Page 168: ...CAUTION Do not flex the discharge LED because it may break 7 Remove the screw 1 holding the LED bracket to the side frame 8 Remove the discharge LED by pulling it toward you 9 Remove the discharge LE...

Page 169: ...inated or scratched clean the drum only in a location that is free of dust Cleaning the drum may leave wiping stains on the surface of the drum Stained areas may deteriorate if the drum is left unused...

Page 170: ...page 143 Turn the drum little by little while polishing the drum surface with the freshener pad Polish with a slight force against the surface of the drum using a spiral motion Let the polished areas...

Page 171: ...he printer use maximum size paper to print an image repeatedly until no stains remain Stains will usually be cleared after printing a few dozen pages 19 Temporarily pack the drum in its original packa...

Page 172: ...resentative 24 Wipe the SELFOC lens by moving a Toraysee cloth listed on page 143 from the inner part of the printer toward you Wipe the lens in this manner several times until there is no more dirt o...

Page 173: ...recharger and transfer charger See page 156 for the main charger See page 160 for the precharger and transfer charger 3 If print quality problems occur clean the following areas The drum with the drum...

Page 174: ...uest the following diagnostic and configuration information via the control panel through various menus Test Print Prints various predefined graphics pages to verify that the printer can print properl...

Page 175: ...ar The Tractor 1 Raise the tractor gates 2 Pull out the jammed fanfold paper If the end of the paper is crumpled tear it away from the perforation 3 Reload the paper The first fold of the paper should...

Page 176: ...176 Paper Jam Near The Paper Output Section 1 When paper motion stops wait 15 seconds then open the upper doors See page 118 step 2 2 Open the waste toner recovery unit See page 122 Opening Lever Wast...

Page 177: ...ps 3 and 4 will damage the drum 3 Rotate the transfer elevator drive shaft counterclockwise Watch the charger movement If the charger starts to move up it is already in the down position If the charge...

Page 178: ...ter or causing false paper jams the transport lever must be in the fully down position before opening the transport unit 4 Lower the transport unit by turning the green lever on the transport unit to...

Page 179: ...Paper Jam Near The Paper Output Section 179 6 Turn knob C clockwise 90 to raise the scuff roller holding the paper Knob C...

Page 180: ...tor gates first then pull out the jammed paper CAUTION To avoid damaging the printer or causing false paper jams the transport lever must be in the fully down position before closing the transport uni...

Page 181: ...ratching the drum Failure to perform steps 3 and 4 will damage the drum 3 Check that the transfer charger is in the down position and if not move it to the down position by rotating the transfer eleva...

Page 182: ...in the fully down position before opening or closing the transport unit 4 To lower the transport route surface turn the green transport unit lever to the left 5 Manually clear the paper jam 6 Restore...

Page 183: ...s See page 118 2 Pull up the bottom lever to raise the paper guide and turn the green knob B counterclockwise This causes the jammed paper to be moved to the paper feed section Remove any jammed paper...

Page 184: ...tive press CLEAR to attempt to remove the message from the display If the message disappears the original message may have been a false error indication If the message reappears call for service Error...

Page 185: ...After a paper jam you may need to reload the paper onto the tractors Table 6 Error Messages on page 190 designates those errors that require reprinting to recover from an error condition NOTE Some err...

Page 186: ...tors such as after a paper jam the following message appears a Reload the paper onto the tractors b Press CLEAR c Press ONLINE to resume printing Note that pages have been lost If the fault is cleared...

Page 187: ...age b The printer then redisplays the original fault message or any other uncleared fault message c Attempt to clear the fault condition again or contact your service representative If the fault is cl...

Page 188: ...e fault even though the message display reads OFFLINE c Press ONLINE to resume printing If the fault is cleared and if you already have reloaded the paper while clearing the fault condition in Step 2...

Page 189: ...ire the attention of service personnel Errors requiring reprinting are those errors which require reprinting to recover from an error condition NOTE The letter designations A D following the PAPER JAM...

Page 190: ...d 6 08 CUT SHEET PATH OPEN 6C CUT SHEET COVER OPEN 02 FANFOLD PAPER EMPTY See Note 4 66 NO PAPER TRAY 6F CUT SHEET PAPER EMPTY 03 PAPER JAM AT FUSER C 04 PAPER JAM AT EXIT D 05 PAPER JAM AT EXIT D 0E...

Page 191: ...6A PAPER JAM AT ENTRANCE A 6B PAPER JAM AT ENTRANCE A 73 PAPER JAM AT ENTRANCE A 09 TRANSPORT MOTOR FAIL 14 TRACTOR MTR FWD SPEED ERR 15 TRACTOR MTR BKWD SPEED ERR 0A CUTTER FAIL 0B CUTTER FAIL 18 DRU...

Page 192: ...SER FAN FAIL 22 EXHAUST FAN FAIL 26 NO CLEANING UNIT 27 NO DEVELOPER UNIT 28 WASTE TONER FULL 29 NO WASTE TONER BOX 2A TONER LOW See Note 5 2B TONER DENSITY TOO HIGH 2C TONER DENSITY TOO LOW 2D TONER...

Page 193: ...CPU FAIL 40 ENGINE CPU FAIL 41 ENGINE CPU FAIL 42 ENGINE CPU FAIL 43 ENGINE CPU FAIL 44 ENGINE CPU FAIL 45 ENGINE CPU FAIL 46 ENGINE CPU FAIL 47 ENGINE CPU FAIL 72 ENGINE CPU FAIL 48 CONTROLLER COMM...

Page 194: ...L 51 STACKER FAIL 52 STACKER FAIL 53 STACKER FAIL 54 STACKER INTERLOCK FAIL 55 STACKER FAIL 57 STACKER NOT READY 58 STACKER NOT READY 5A STACKER FAIL 5B STACKER FAIL 5C STACKER NOT READY 56 STACKER FU...

Page 195: ...BIAS ERROR 7C DEVELOPING BIAS ERROR 7D SEPARATOR CHARGER ERROR TRAY MISMATCH 5D STACKER FAIL 5E STACKER FAIL 5F STACKER FAIL FILE SYS FULL DELETE FILES FILE SYS FULL OPTIMIZE REBOOT FILE SYS FULL ADD...

Page 196: ...printer stops while in the middle of printing a page you must reload the paper Additionally pages wil be lost 3 For error numbers 01 14 and 15 If the error occurs while paper is not moving it is not n...

Page 197: ...r End Sensor it is not necessary to reprint 5 Status message only No operator action is required to clear the message The Front Cover Open error can occur when either the Upper Doors or the Paper Outp...

Page 198: ...Chapter 6 System Status And Error Messages 198...

Page 199: ...tenance Log Sheets The log sheets on the following pages are intended for your use These may be photocopied and kept in a binder near the printer Be sure to use them each time you or your service prov...

Page 200: ...ean Main charger 705741 001 Clean Precharger 705742 001 Clean Transfer charger 705743 001 Clean See Note 1 Cover glass N A Replace See Note 2 Toner cartridge 703532 050 Note 1 Every 15 000 pages or 6...

Page 201: ...Note 4 Waste toner bottle 202984 001 Note 1 Every 15 000 pages or 6 paper jams whichever occurs first Note 2 Inspect every 150 000 pages clean if needed Replace at 300 000 pages or sooner if print qu...

Page 202: ...001 Replace Waste toner bottle 202984 001 Note 1 Every 15 000 pages or 6 paper jams whichever occurs first Note 2 Inspect every 150 000 pages clean if needed Replace at 300 000 pages or sooner if pri...

Page 203: ...art Performed By Date Clean Flash power supply filter n a Replace Main charger 705741 001 Replace Smoke filter 703540 001 Replace Precharger 705742 001 Replace Transfer charger 705743 001 Replace Lamp...

Page 204: ...ply filter n a Replace Main charger 705741 001 Replace Precharger 705742 001 Replace Transfer charger 705743 001 Replace See Note 1 Cleaning unit 705740 001 Replace Smoke filter 703540 001 Replace Tra...

Page 205: ...03542 001 must be replaced at least every 2 400 000 pages Failure to do so may endanger equipment and personnel 703531 001 Replace LED for discharge lamp 703531 118 Replace EPS1 EPS3 and EPS4 Sensor L...

Page 206: ...r flash del fusor se debe sustituir como m nimo cada 2 400 000 p ginas de tama o carta De lo contrario pueden causarse da os a los equipos y al personal ATTENTION Pour viter tout risque de d g s mat r...

Page 207: ...fications Paper type Fanfold Paper size Width 7 to 16 inches Length 1 to 30 inches in multiples of 1 6 inch Tractor pin holes See Table 7 on page 208 Measured from main folding cutting perforation to...

Page 208: ...form 0 236 0 028 6 0 0 1 1 Hole diameter 0 156 0 004 4 0 0 1 N A Distance between centers of two consecutive holes 0 500 0 002 12 7 0 05 5 Max deviation of holes from their center line 0 004 0 1 6 Max...

Page 209: ...form 2 Center Line 3 Main Folding Cutting Perforation 4 Centerline to Centerline 5 Distance between centers of two consecutive holes 6 Center Line Deviation 7 Tractor Pin Hole 8 Pin hole to perforatio...

Page 210: ...arking mechanism incorporated Maximum paper stack size 3000 sheets 18 lb Cut 0 12 inches or 3mm minimum Cut to Tie 3 1 minimum Printing density 300 x 300 dpi 400 x 400 dpi or 240 x 240 dpi options Pri...

Page 211: ...le 200 000 total pages month of fanfold paper 11 in length Mechanical life 5 years or 12 000 000 pages 11 inch length Warm up time 60 seconds maximum First page printing time 25 seconds maximum MTBF M...

Page 212: ...ard or 64 MB optional of RAM Random Access Memory and 8 MB standard or 16 32 or 64 optional of Flash Memory This is standard with all new printer shipments and all upgraded printers Safety Regulations...

Page 213: ...H x 58 inches W x 61 inches D Weight 353 lbs or 441 lbs with options Input voltage range 200 240 V 10 50 60 Hz 47 62 Hz single phase Power consumption 3300 W operating wall outlet must be on a 30 amp...

Page 214: ...haracteristics And Environment 214 Sound level Operating 60 db A weighted max Full options Standby state 50 dB A weighted Inclination 1 max Temperature 5F 80 71 50 Humidity RH 30 70 80 Maximum Tempera...

Page 215: ...face can be active simultaneously via Auto Switching The parameters for each interface are selected through the control panel via the Host Interface menu as described in Chapter 3 Printer Configuratio...

Page 216: ...Appendix C Host I O Interfaces 216 Figure 5 Interface Cable Connections Serial Port Optional Coax Twinax Port Parallel Port Optional Ethernet Port General Purpose I O Port Diagnostic Port...

Page 217: ...xceeds the bandwidth of the controller An inefficient application program is listed first because a highly efficient program sends fewer characters to the printer than a less effective program and it...

Page 218: ...e printer and the host computer can affect performance There are cases where the desired printout is sufficiently complex to exceed the bandwidth of the controller This is evident if the printer is ex...

Page 219: ...EIA RS 232E or CCITT V 24 standards The interface circuit characteristics are compatible with the Electronic Industry Association Specification The printer is configured as Data Terminal Equipment DTE...

Page 220: ...of the RS 232 422 switch located on the right rear side panel of the printer Table 8 lists the pin assignments of the RS 232 interface connector Table 8 RS 232 Pin Assignments Pin Signal Direction 1 C...

Page 221: ...e data status signals from the printer When CTS is enabled DSR and CTS must both be asserted for the printer to transmit flow control characters to the host Data Set Ready DSR Status signal to the pri...

Page 222: ...additional options RS 422 Serial Interface This interface is used with bit serial devices compatible with EIA RS 422B or CCITT V 27 and V 11 standards The interface circuit characteristics are compat...

Page 223: ...e data bits are interpreted with the least significant bit first The operator can also set parity checking via the control panel The printer interface uses a first in first out buffer with the size se...

Page 224: ...lists the pin assignments of the RS 422 interface connector Table 9 RS 422 Pin Assignments Pin Signal Direction 1 Chassis Ground Not applicable 2 14 Transmit Data A TxDA Transmit Data B TxDB From prin...

Page 225: ...figuration Clear To Send CTS Status signal to the printer indicating the host is ready to receive data status signals from the printer When CTS is enabled DSR and CTS must both be asserted for the pri...

Page 226: ...or additional options Centronics Parallel Interface This interface enables the printer to operate with controllers designed for buffered Centronics printers The interface is capable of transferring up...

Page 227: ...cs interface connector Table 10 Centronics Connector Pin Assignments Input Signals Output Signals Signal Pin Signal Pin DATA LINE 1 2 ACKNOWLEDGE 10 DATA LINE 2 Return 3 21 SELECT 13 DATA LINE 3 Retur...

Page 228: ...lock data into the printer DATA LINES Eight standard or inverted levels from the host that define the data which may consist of a character or function code Sensing Data Line 8 is controlled by printe...

Page 229: ...tings are shown above See page 63 for additional options Dataproducts Parallel Interface This interface allows the printer to operate with controllers designed for Dataproducts printers The interface...

Page 230: ...for the adapter p n 703316 001 Table 11 lists the pin assignments of the Dataproducts cable adapter Table 11 Dataproducts Connector Pin Assignments Input Signals Output Signals Signal Pin Signal Pin D...

Page 231: ...BE A high true pulse from the host to indicate that data is ready The data strobe must remain high at least until the Data Request line goes false DATA LINES Eight standard or inverted levels from the...

Page 232: ...escribed on page 66 The following interface configuration parameters may be modified to meet specific application requirements NOTE Only the factory default settings are shown above See page 66 for ad...

Page 233: ...tions If however the standard terminating resistor pack is not compatible with the particular interface driver requirements of your host computer other values or combinations of pullup pulldown resist...

Page 234: ...Appendix C Host I O Interfaces 234...

Page 235: ...r unit cover glass 161 Clearing faults procedure with Reprint on Fault enabled 187 CLEARING PROGRAM FROM FLASH 111 Clearing service level messages 145 CLEAR function key 36 Configuration menus Font Me...

Page 236: ...SH TYPE IS NOT SUPPORTED 111 NO DRAM DETECTED 112 NVRAM FAILURE 112 PROGRAM NEEDS MORE DRAM 112 PROGRAM NEEDS MORE FLASH 112 PROGRAM NOT COMPATIBLE 112 PROGRAM NOT VALID 112 SECURITY PAL NOT DETECTED...

Page 237: ...TY PAL NOT DETECTED 112 SHORT AT ADDRESS xxxx 112 WRITING TO FLASH 113 WRONG CHECKSUM 113 ERROR OCCURRED FLUSHING QUEUES 111 FILE EXISTS ENABLE OVERWRITE 113 FILE SYS FULL ADD FLASH 113 FILE SYS FULL...

Page 238: ...RAM 114 Interface connections I O locations 215 Interfaces Centronics parallel 226 Dataproducts parallel 229 RS 232 serial 219 RS 422 serial 222 termination resistors 233 Intervals replacement consuma...

Page 239: ...les 146 Maintenance service levels 99 Manual conventions 20 Max Cache Memory 95 Max Cached Char 95 Memory requirements 212 Memory loading software into flash 100 Message display See Liquid crystal dis...

Page 240: ...evel clearing 145 system status 184 TESTING HARDWARE PLEASE WAIT 115 WAITING FOR PROGRAM DOWNLOAD 115 Miscellaneous menu options alarm 90 Auto Lock 93 Display Language 92 Downloaded Fonts 92 File Syst...

Page 241: ...wer up State 90 Precautions safety See Safety 20 PREV function key 38 Print Configuration 56 Print Statistics menu 97 options printer life 98 options system memory 97 Printer emulations 24 general inf...

Page 242: ...232 219 RS 422 222 Serial Interface menu options baud rate 73 buffer size 75 DTR function 74 host protocol 70 parity 73 RTS function 74 series 1 delay 75 series 1 idle 76 series 1 poll 75 stop bits 7...

Page 243: ...t menu options test pattern 97 Test Print menu options number of pages 97 TESTING HARDWARE PLEASE WAIT 115 TEST function key 36 Toner bottle waste replacing 122 Toner cartridge replacing 118 Tractor p...

Page 244: ...Index 244...

Page 245: ......

Page 246: ...nter 714 368 2686 PRINTRONIX Nederland BV P O Box 163 Nieuweweg 283 NL 6600 AD Wijchen The Netherlands Phone 31 24 6489489 Fax 31 24 6489499 PRINTRONIX Schweiz GmbH 42 Changi South Street 1 Changi Sou...

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