Primus 5kg, Installation And Maintenance Manual, Page: 9 / 33

516574_C_PUB_DATE_3_NOV_2009.DOC USER'S MANUAL 7
FAILURE 5: OUT OF BALANCE HIGH SPIN
Failure 5 occurs when the out of balance sensor is activated at high spin. This failure indicates that there
will be probably a mechanical defect.
DIAGNOSE:
1. Check the position of the out of balance
switch.
If the out of balance switch is not correctly mounted,
install the out of balance switch properly.
2. Check the springs and the other
mechanical parts that fix the drum.
If you see a broken mechanical part: replace the
broken part.
3. Check the wiring if there is a bad
connection.
If there is a bad connection: repair the wiring.
FAILURE 11: FILL FAILURE
Failure 11 occurs when the water level has not reached its target level in X minutes.
ATTENTION:
THE RUBBER HOSE MUST BE FIXED WITH A FASTENER ON THE ELECTRONIC SENSOR.
DIAGNOSE:
(X = 10‘ for R6, R7, R10, F6, F7, F10 X = 15‘ for R16, R22, F13, F16, F22, F23 X = 20‘ for R35)
1. Check if the external water valves are
open.
If the water valves are closed: open the water inlet
valves.
2. Check if the water inlet valves are not
blocked by dust.
If the water inlet valves are blocked by dust: clean
the water inlet valves or replace the water inlet valves
3. Check the coil of the water inlet valves. If the coil of the water inlet valve is broken:
replace the coil or the complete inlet valve.
4. Check the drain valve. If the drain valve is defective: replace the drain valve.
5. Check if the rubber hose
(for measuring the water level) is well
mounted on the electronic level sensor and
on the drain valve.
If the hose is not well mounted:
install the rubber hose properly.
6. Check if the hose on the electronic sensor
is air tight.
If the air tube is not air tight: replace the air tube.
7. Check if the hose doesn’t contain water
(siphon).
If the air tube contains water: remove the water and
fix the hose so that it doesn’t work as a siphon.
8. Check the continuity of the wiring. If the wiring is not continue: repair the wiring.
9. Check the output relay that powers inlet
valves and the drain valve.
If the relay receives a command signal but is not
closed, replace the electronic board.
10. Check the output relay that powers inlet
valves and the drain valve.
If the relay does not receives a command signal,
replace the electronic board.
FAILURE 13: HEATING FAILURE
If the heating resistors are not functioning : failure message 13 will be displayed.
The failure message is generated when the temperature is not raising with 3°C in 10 minutes time.
For HE = on: wait for heat selected => fault message 13 can occur
For HE = oFF: no wait for heat selected => fault message 13 will not occur
DIAGNOSE:
1. Check if the heating contactor is activated.
If the heating contactor is not activated: repair the
wiring or replace the contactor
2. Check if the heating resistors are heating
If the heating resistors are not heating:
Repair the wiring or replace the defective resistors
3. Check if the temperature sensor is
functioning
If the temperature sensor is defective: replace the
temperature sensor
4. Check the output relay that powers
the heating contactor
If the relay is broken, replace the electronic board
5. Check the output relay that powers
the heating contactor
If the relay is not broken, but doesn’t receive a signal
from the electronic board, replace the electronic board