Primus 5kg, Installation And Maintenance Manual, Page: 8 / 33

6 USER'S MANUAL 516574_C_PUB_DATE_3_NOV_2009.DOC
5. FIRST SERVICE AT TECHNICAL PROBLEM
IMPORTANT!
TECHNICAL INTERVENTION ON THE WASHING MACHINE IS ONLY FOR QUALIFIED TECHNICIANS
WITH SUFFICIENT TECHNICAL KNOWLEDGE OF THE „EASY CONTROL“ WASHING MACHINE.
FAILURE 1: DRAIN FAILURE NOT FINAL SEQUENCE
Failure 1 occurs when the electronic timer detects that the water is not drained after 3 minutes in a drain
or spin step. The failure message is displayed at the end of the cycle.
DIAGNOSE:
1. Check the drain tube of the washing machine. If the drain tube is blocked: repair the drain tube.
2. Check the drain valve. If the drain valve is defective: replace the drain
valve.
3. Check the wiring:
verify if the drain valve is not energised
The drain valve is normal open.
If the wiring is damaged: repair the wiring.
4. Check the pump (only machines without door
handle).
If the pump is broken : repair or replace the pump.
FAILURE 2: DRAIN FAILURE FINAL SEQUENCE
Failure 2 occurs when the electronic timer detects that the water is not drained after 3 minutes in the last
programmed drain or spin step. The failure message is displayed at the end of the cycle.
DIAGNOSE:
1. Check the drain tube of the washing machine If the drain tube is blocked: repair the drain tube.
2. Check the drain valve.
If the drain valve is defective: replace the drain
valve.
3. Check the wiring:
verify if the drain valve is not energized
The drain valve is normal open.
If the wiring is damaged: repair the wiring.
4. Check the pump (only machines without door
handle).
If the pump is broken : repair or replace the pump.
FAILURE 3: OUT OF BALANCE BEFORE SPIN
Failure 3 occurs when the out of balance sensor is activated before the spin sequence has started.
Result: the machine will not spin.
DIAGNOSE:
1. Check if the out of balance switch is broken
If the out of balance switch is broken: replace the out
of balance switch
2. Check the position of the out of balance
switch
If the out of balance switch is not correctly mounted:
install the out of balance switch properly
3. Check the wiring:
the contact of the out of balance switch is
normally closed
If there is no continuity: repair the wiring
FAILURE 4: OUT OF BALANCE NORMAL SPIN
Out of balance at normal Spin will occur when a wash machine is bad loaded.
The machine will try up to 10 times to redistribute the laundry in the drum before the spin step is skipped.
This functions will protect your machine against overload and guarantees the normal lifetime of the washing
machine.
DIAGNOSE:
1. Check the position of the out of balance
switch.
If the out of balance switch is not correctly mounted,
install the out of balance switch properly
2. If this failure occurs often. Use a fully loaded drum. A completely filled drum produce
less unbalance than a drum that is only filled for 1/3.
3. Check the wiring if there is no bad
connection. The out of balance sensor is a
NC contact
If there is a bad connection: repair the wiring