PRIMEX
®
35 Pump Watch
™
Express User Manual
Example of SMS sent:
Device Name:
Device ID:
Fault Description:
Escalation Instructions:
You have three options to receive alerts, Email 1, Email 2, and SMS.
The user phone number needs to be setup on the users tab. Under the mobile phone, make sure
they have a “1” in front of their phone number.
In addition to the original SMS message you can assign escalated users. The escalation can hap-
pen 2 ways, forced or timed. The forced will be initiated by the users who receive the initial SM by
texting a code that will escalate to the assigned user.
The timed escalation will happen when the initial user does not acknowledge the message.
The escalation time is fixed at 30 minutes.
EMAIL NOTIFICATION EXAMPLE
EMAIL TO TEXT
It is possible to convert an email into a SMS (Text). This function is made available by some cellular
carriers. Please check with your carrier for more information. Below are some examples:
AT &T -
Verizon -
T-Mobile -
Sprint PCS -
Virgin Mobile -
US Cellular -
Nextel -
Boost -
Alltel -
Example:
If your phone number is 111-333-222, and you are with Verizon, the email you should
enter to receive a text for notification is
ESCALATION
