Primera FX400e, User Manual

Page: 22 / 30

18
Troubleshooting
Section 4: Troubleshooting
A. CREATING A FULL BLEED PRINT (CLEAR FILM SEALING)
1. If you are having trouble making the image cover the entire
label, first make sure the image is printing at least as big as the
label size you have selected. To accomplish this using Nice
Label, make the image a few millimeters larger than the label by
dragging the image over the edge of the label on all sides. The
bounding box around the image will turn red when it is over
the edge of the label. Try printing again to see if it covers the
entire label. If not, move on to step two.
2. Adjust these settings in the printer driver preferences:
Size. Increase the hight and/or width of the size in the Options
tab a little bit. If you are using Nice Label, simply change the
size under the File Menu - Label Setup. Increase the size of the
image to fit the new larger page size. If you are using other
graphics programs you will need to change the page size in the
application and in the printer driver preferences.
TOF. Decrease the Top of form by 10. This will cause the printer
to start printing before the label and ensure a fully printed label.
Note: Over bleeding too much will cause the printer to skip labels. This is
because the printer stops printing too late to sense the next label.
B. FACTORY DEFAULTS
If the printer prints only one label at a time and doesn’t accept any
new jobs, you have to restore the printer drivers Factory Defaults.
To restore the Factory Defaults, launch the Diagnostic Tool (
See
Section 2F ) and click on Factory Default .
C. CLEANING THE PRINTER
Use a clean, white rag with a small amount of water or isopropyl
alcohol to clean the printer's outside case. Stronger cleaning solu-
tions are NOT recommended because they may damage the paint
and plastic materials from which the parts are manufactured.
Always disconnect your Autoloader's power cord before cleaning.
Resume operation only after the surfaces are completely dry.