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AD
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L
UMINAIRE
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SER
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ANUAL
3 8
02.9812.0001A
Troubleshooting
Troubleshooting Guide
The following table provides a list of common failures and possible solutions.
Table 4-1: Troubleshooting Guide
Symptom
Solution(s)
Refer to...
No power to luminaire.
Ensure power cable is properly connected to
Neutrik® input connector.
page 8
Ensure power is switched on at source (mains,
disconnect box, etc.)
n/a
No console control.
Ensure DMX512 or Ethernet data cable is
properly connected.
page 15
Ensure DMX512 address setting is correct.
page 19
DMX512 control not working
correctly throughout daisy-chain.
Ensure data cables are correctly configured.
page 15
Ensure termination connector is installed at last
luminaire in data link.
page 10
Lamp does not strike at power-up. Configure lamp to start at power-up.
page 25
Comm LED is
red
indicating that
no valid DMX or Ethernet signal
is detected.
Ensure DMX512 or Ethernet data cable is
properly connected.
Check console.
page 15
No Ethernet control.
Ensure that luminaire is not also receiving a
DMX signal. If both valid DMX and Ethernet
control are being received, DMX control will
take precedence.
page 18
Beam obstructed by gobo in open
position.
Set new gobo zero position.
page 36
Luminaire won’t take software
update.
Remove active control (DMX512 or Art-Net).
page 45
