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Troubleshooting

 

 

 

 

 

 

 

BLUELINE

 does not appear 

in the list of available 

devices on my Apple 

tablet/phone.

When 

BLUELINE

 is woken 

up the LED stops flashing 

almost immediately and it 

doesn’t appear in the list of 

available devices.

BLUELINE

 appears in 

the list of devices on my 

tablet/ computer but will 

not reconnect.

BLUELINE

 doesn’t wake up 

when I move the joystick.

Pressing a particular 

button or socket on 

BLUELINE

 does not do 

what I expected.

Shortly after I stop moving 

the joystick 

BLUELINE

 

beeps and things get 

selected.

I find the beeps that 

BLUELINE

 emits 

distracting

Symptom

Possible Cause/Remedy

If  your 

BLUELINE

  Joystick  does  not  operate  correctly,  please  use  the  following  guide  to 

determine the cause. If, after following this guide, your unit still does not operate, please contact 

your supplier before returning it.

Ensure 

BLUELINE

 is fully charged and turned on (press any button). 

BLUELINE

 will NOT appear in Settings 

 Bluetooth. Instead, look in Settings 

 

Accessibility 

 Touch 

 AssistiveTouch 

 Devices 

 Bluetooth Devices.

BLUELINE

 has reconnected to a previous device which is in range. If the previous 

device is an Apple tablet or phone, go to Settings 

 Accessibility 

 Touch 

  

AssistiveTouch 

 Devices 

 Bluetooth Devices, select the device and then 

‘Forget this Device’. On other computers, navigate to the Bluetooth device menu and 

forget or remove the device.

You may have connected the 

BLUELINE

 to a different host tablet/computer in 

the meantime. If your device is an Apple tablet or phone, you will need to navigate 

to Settings 

 Accessibility 

 Touch 

 AssistiveTouch 

 Devices 

 

Bluetooth Devices, select the device and then ‘Forget this Device’. On other hosts, 

navigate to the Bluetooth device menu and forget or remove the device.

Please refer to the Configuring Joystick Wakeup section.

Review the settings using the display and keypad inside the compartment on the rear 

of the unit and change if necessary.

You have Dwell Click turned on. Please refer to the Configuring Dwell Click Feature 

section.

Please refer to the Configuring the Buzzer section.

Maintenance

Your 

BLUELINE

  Joystick  has  no  user  serviceable  parts.  If  repair  becomes  necessary,  the  unit 

should be returned to Pretorian Technologies or an authorised distributor.

Warranty

Your 

BLUELINE

 Joystick is warranted for 24 months from the date of purchase against defects 

in  manufacture  or  component  failure.  The  unit  is  designed  for  domestic,  educational  and 

commercial  applications.  Use  outside  these  areas  will  invalidate  the  warranty.  Unauthorised 

repair or modification, mechanical abuse, immersion in any liquid or connection to any charging 

equipment other than a working USB socket will invalidate the warranty.

Summary of Contents for BLUELINE

Page 1: ...to the user s precise needs The unit also supports four cursor speed settings which may be changed by the user Other button options include swipe left and swipe right which are ideal for page turning in addition to drag lock and dwell click features All programmable features are stored in non volatile memory and are automatically recalled each time the unit is used irrespective of the device it is...

Page 2: ...Automatically sleeps when not in use to conserve battery Four cursor speed settings Three recessed buttons and two sockets all individually programmable to include o Left Middle and Right click o Drag Delayed Drag and Double Click o Swipe Left and Swipe Right ideal for page turning o Cursor speed setting Dwell click feature T Bar and Soft ball handles also included Robust construction Light touch ...

Page 3: ...lled on some older devices BLUELINE may be charged from any USB socket whether on a computer or a plug in charger Simply plug the supplied charging cable into the socket on the rear of BLUELINE 7 and then into the charging port The LED 6 will light green to indicate the unit is charging and will turn off when charging is complete Charging a completely flat battery takes around 3 hours and the Joys...

Page 4: ...utton customisation which may be beneficial for some users is assigning one of the BLUELINE buttons to be the Assistive Touch menu If you wish to make the right button give this function proceed as above and choose Open Menu again remembering that Assistive Touch must be turned on for the change to be effective Connecting to Apple Devices iOS13 4 1 onwards Before you can begin using BLUELINE Joyst...

Page 5: ...ug in a Bluetooth dongle and configure it as indicated in its instructions 2 Ensure your BLUELINE s battery is charged and wake it by pressing any of its three buttons Observe the flashing red LED to indicate that it is available for connection 3 Look for the BLUELINE in the list of available Bluetooth devices and either click or tap on yours using the 4 letter digit number written on the base of ...

Page 6: ... to cancel Button 3 cannot be configured as Delayed Drag Note that Apple devices have this feature built in so it may be selected in the AssistiveTouch menu instead if preferred Do not engage this feature in both places Double Click Gives two short clicks of Left Click and the unit beeps twice if the buzzer is enabled Generally not useful in Apple devices although used extensively on PCs to open a...

Page 7: ...ewdriver thenfollowthesesteps 1 First choose the setting you would like to change using Table 1 For example if you would like to change the setting of Button 2 the middle button you need to choose function 2 whereas for the right socket it s 5 2 Press the button marked Select 8 repeatedly until the required number appears on the display 10 then wait After a short period the unit beeps and the disp...

Page 8: ...ed even if you move BLUELINE to another device or the battery becomes flat Table 2 Button and Socket Settings Bold Default Configuring Dwell Click Feature BLUELINE has a Dwell Click feature which may be used to effect a Left Click whenever the cursor remains still for a selected period of time It is useful when users have difficulty in clicking any button or switch By default this feature is off N...

Page 9: ...ogram the unit to also wake up on joystick movement This may be beneficial for some users as any activity can then wake the unit On the other hand it may be a disadvantage to therapists who frequently transport the unit since it could result in the unit waking due to joystick movement while in transit If you set BLUELINE to wake up on joystick movement as well as button switch activity it will con...

Page 10: ... 1 and 2 by pressing and holding the Modify button 9 for 10 seconds The unit will emit four short beeps and all settings will return to their factory defaults Accessories Your BLUELINE is supplied with three knobs acorn knob fitted and both T bar and sponge ball knobs supplied loose and a charging cable Replacement knobs are available from Pretorian as wellasalternativeknobsforspecialrequirements ...

Page 11: ...ice and then Forget this Device On other computers navigate to the Bluetooth device menu and forget or remove the device You may have connected the BLUELINE to a different host tablet computer in the meantime If your device is an Apple tablet or phone you will need to navigate to Settings Accessibility Touch AssistiveTouch Devices Bluetooth Devices select the device and then Forget this Device On ...

Page 12: ...te Gainsborough Lincolnshire DN21 1QB UK Tel 44 0 1427 678990 Fax 44 0 1427 678992 All trademarks are used for illustrative purposes only are the property of their respective owners and are acknowledged S040142 For use with firmware 104 0 and iOS iPadOS 13 4 1 ...

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