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PreSonus Limited Warranty
PreSonus Audio Electronics Inc. warrants this product to be free of defects in material and
workmanship for a period of one year from the date of original retail purchase. This war-
ranty is enforceable only by the original retail purchaser. To be protected by this warranty,
the purchaser must complete and return the enclosed warranty card within 14 days of pur-
chase.
During the warranty period PreSonus shall, at its sole and absolute option, either repair or
replace, free of charge, any product that proves to be defective on inspection by PreSonus
or its authorized service representative. To obtain warranty service, the purchaser must
first call or write PreSonus at the address and telephone number printed below to obtain a
Return Authorization Number and instructions of where to return the unit for service. All
inquiries must be accompanied by a description of the problem. All authorized returns
must be sent to the PreSonus repair facility postage prepaid, insured and properly pack-
aged. PreSonus reserves the right to update any unit returned for repair.
PreSonus reserves the right to change or improve the design of the product at any time
without prior notice. This warranty does not cover claims for damage due to abuse, neg-
lect, alteration or attempted repair by unauthorized personnel, and is limited to failures
arising during normal use that are due to defects in material or workmanship in the prod-
uct. Any implied warranties, including implied warranties of merchantability and fitness for
a particular purpose, are limited in duration to the length of this limited warranty. Some
states do not allow limitations on how long an implied warranty lasts, so the above limita-
tion may not apply to you.
In no event will PreSonus be liable for incidental, consequential or other damages result-
ing from the breach of any express or implied warranty, including, among other things,
damage to property, damage based on inconvenience or on loss of use of the product,
and, to the extent permitted by law, damages for personal injury. Some states do not
allow the exclusion of limitation of incidental or consequential damages, so the above limi-
tation or exclusion may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights, which vary from state to state. This warranty only applies
to products sold and used in the United States of America. For warranty information in all
other countries please refer to your local distributor.
PreSonus Audio Electronics, Inc.
7257 Florida Blvd.
Baton Rouge, LA 70806
(225) 216-7887
(800) 750-0323
www.presonus.com
©
2005, PreSonus Audio Electronics, Incorporated. All rights reserved.
Audio Drop Outs
– Can occur when the speed of your processor cannot buffer audio fast
enough. Windows XP – Try lowering your EASERA GATEWAY’s CPU to a lower setting, by
right clicking on the EASERA GATEWAY control panel icon in your system tray.
Preamplifier
Q: I have a microphone plugged into channel one (or two) but I am not getting any signal.
Possible Solutions
1. Check your microphone cable.
2. Make sure the microphone does not require phantom power. If it does press the 48 V
button.
Power Issues
Q: I just bought a EASERA GATEWAY from (dealer name goes here) in (city and state go
here) and I live in Morocco. When I plugged in my EASERA GATEWAY it caught on fire
and smoke came out of the top. What do I do?
A: PreSonus has a distributor in almost every country. Therefore, PreSonus does not
authorize or condone exportation of any of our products by US dealers. If you have done
this and your product has been damaged (more than likely due to voltage irregularities)
then you will need to return the unit to the dealer in the United States. The dealer can then
return it to PreSonus for a non-warranty repair. After the unit is repaired, the dealer will be
billed accordingly and the unit will be returned to the dealer.
WARRANTY
6 TECHNICAL
