17
EN
Symptom
Possible cause
Remedy
Fault code is shown as 14 and the
icon
is lighting on LCD
display and alarm is continuously
sounding.
The UPS shut down
automatically because
short circuit occurs on the
UPS output.
Check output wiring and if
connected devices are in
short circuit status.
Fault code is shown as 01, 02, 03,
11, 12, 13 and 41 on LCD display
and alarm is continuously
sounding.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Contact your dealer
Battery backup time is shorter
than nominal value
Batteries are not fully
charged
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Batteries defect
Contact your dealer to
replace the battery.
The icon
and the warning
code
flashing on LCD display
and alarm is sounding every 2
seconds.
Fan is locked or not
working
Check fans and notify
dealer!!
Fault code is shown as 45 on LCD
display. At the same time, alarm is
continuously sounding.
The charger does not have
output and battery voltage
is less than 10V/PC.
Contact your dealer.
