PowerWalker 10122192, User Manual

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30
7 Troubleshooting
Typical alarms and faults:
To check the UPS status and Event log:
1. Press any button on the front panel display to activate the menu options.
2. Press the button to select Event log.
3. Scroll through the listed events and faults.
The following table describes typical conditions.
Conditions Possible cause Action
Battery mode
LED is On. 1 beep
every 4 seconds. A utility failure has occurred,
and the UPS is in Battery
mode. The UPS is powering the equipment with
battery power. Prepare your equipment
for shutdown.
Battery low
LED is On.
1 beep every
second.
The UPS is in Battery mode
and the battery is running
low. This warning is approximate, and the
actual time to shutdown may vary
significantly.
No battery
LED is On. Beep
continuous.
The batteries are
disconnected.
1. Verify that all batteries and detective
cable (RJ45) are properly connected.
2. Check the LCD menu: Settings –
External battery. If select the “Manual
EBM” and Value is 0, please set the right
value.
Battery fault
LED is On. Beep
continuous.
The battery test is failed due
to bad or disconnected
batteries, or the battery
minimum voltage is reached
in OBM cycling mode. Verify that all batteries are properly
connected. Start a new battery test: if the
condition persists, contact your service
representative.
The UPS does not
provide the
expected backup
time.
The batteries need charging
or service.
Apply utility power for 48 hours to
charge the batteries. If the condition
persists, contact your service
representative.