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Customer Hotline 1-800-445-1805
Combined Exhaust and Evaporative Emissions Control Warranty Statement
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board, the United States Environmental Protection Agency and CHONGQING RATO POWER
MANUFACTURING CORPORATION (RATO), are pleased to explain the emission control system warranty on your 2013 model year and later
small off-road engine/equipment. In the United States and California, new small off-road engine/equipments must be designed, built and
equipped to meet the State's stringent anti smog standards. RATO must warrant the emission control system on your small off-road
engine/equipment for the periods of time listed below provided there has been no abuse, neglect or improper maintenance of your small
off-road engine/equipment.
Your emission control system may include parts such as the carburetor or fuel injection system, the ignition system, catalytic converter, fuel
tanks, fuel lines, fuel caps, valves, canisters, filters, vapor, hoses, clamps, connectors, and other associated components. For engines less
than or equal to 80 cc, only the fuel tank is subject to the evaporative emission control warranty requirements.
Where a warrantable condition exists, RATO will repair your small off-road engine/equipment at no cost to you including diagnosis, parts and
labor.
MANUFACTURER'S WARRANTY COVERAGE:
This emissions control system is warranted for two years. If any emission-related part on your equipment is defective, the part will be repaired
or replaced by Rato.
OWNER'S WARRANTY RESPONSIBILITIES:
As the small off-road engine/equipment owner, you are responsible for the performance of the required maintenance listed in your owner's
manual. RATO recommends that you retain all receipts covering maintenance on your small off-road engine/equipment, but RATO cannot deny
warranty solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
As the small off-road engine/equipment owner, you should however be aware that RATO may deny you warranty coverage if your small
off-road engine/equipment or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.
You are responsible for presenting your small off-road engine/equipment to a RATO distribution center as soon as a problem exists. The
warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
If you have any questions regarding your warranty rights and responsibilities, you should call toll free at 800-445-1805 M-F, 8:00 AM to 5:00
PM CST, or Email: [email protected].
DEFECTS WARRANTY REQUIREMENTS:
(a) The warranty period begins on the date the engine/equipment is delivered to an ultimate purchaser.
(b) General Emissions Warranty Coverage. RATO warrants to the ultimate purchaser and each subsequent owner that the engine/equipment
is:
(1) Designed, built, and equipped so as to conform with all applicable regulations adopted by the Air Resources Board; and
(2) Free from defects in materials and workmanship that causes the failure of a warranted part for a period of two years.
(c) The warranty on emissions-related parts will be interpreted as follows:
(1) Any warranted part that is not scheduled for replacement as required maintenance in the written instructions required by subsection (d)
must be warranted for the warranty period defined in Subsection (b)(2). If any such part fails during the period of warranty coverage, it must be
repaired or replaced by RATO according to Subsection (4) below. Any such part repaired or replaced under the warranty must be warranted for
the remaining warranty period.
(2) Any warranted part that is scheduled only for regular inspection in the written instructions required by subsection (d) must be warranted for
the warranty period defined in Subsection (b)(2). A statement in such written instructions to the effect of “repair or replace as necessary” will
not reduce the period of warranty coverage. Any such part repaired or replaced under warranty must be warranted for the remaining warranty
period.
(3) Any warranted part that is scheduled for replacement as required maintenance in the written instructions required by subsection (d) must be
warranted for the period of time prior to the first scheduled replacement point for that part. If the part fails prior to the first scheduled
replacement, the part must be repaired or replaced by RATO according to Subsection (4) below. Any such part repaired or replaced under
warranty must be warranted for the remainder of the period prior to the first scheduled replacement point for the part.
(4) Repair or replacement of any warranted part under the warranty must be performed at no charge to the owner at a warranty station.
(5) Notwithstanding the provisions of Subsection (4) above, warranty services or repairs must be provided at all RATO distribution centers that
are franchised to service the subject engine/equipments.
(6) The owner must not be charged for diagnostic labor that leads to the determination that a warranted part is in fact defective, provided that
such diagnostic work is performed at a warranty station.
(7) RATO is liable for damages to other engine/equipment components proximately caused by a failure under warranty of any warranted part.
(8) Throughout the emissions warranty period defined in Subsection (b)(2), RATO must maintain a supply of warranted parts sufficient to meet
the expected demand for such parts.
(9) Any replacement part may be used in the performance of any warranty maintenance or repairs and must be provided without charge to the
owner. Such use will not reduce the warranty obligations of RATO.
(10) Add-on or modified parts that are not exempted by the Air Resources Board may not be used. The use of any non-exempted add-on or
modified parts will be grounds for disallowing a warranty claim. RATO will not be liable to warrant failures of warranted parts caused by the use
of a non-exempted add-on or modified part.
