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Part 17 

DISPLAY ISSUES 

Main LCD Display 

For best viewing result please set your display resolution at 1024 x 768 with 
high color. 
 

VGA Port 

The VGA port in the Jiva system supports Posiflex stand alone touch or LCD 
monitors like TM-7112 if there is no base mount 2

nd

 LCD display. This port 

supports extended mode dual display function in WinXP. To support the DC 
power to these Posiflex  monitor, use the DC adaptor for TM-7112. Connect 
the  adaptor  to  VGA  cable  or  use  Posiflex  VGA  +  power  cable  and  through 
BIOS  setting  to  supply  the  required  power  through  the  VGA  connector. 

Do 

not  connect  other  monitor  to  this  port  before  the  power  in  this  port  is 
disabled. 

CUSTOMER DISPLAY 

Please  follow  the  instructions  on  the  manual  that  comes  along  with  the 
customer display PD-2501 or PD-2602 when it is installed. 
 

SERIAL PORTS 

The  serial  ports  in  Jiva  system  can  supply  a  +5  V  DC  through  pin  9  on 
COM2/3 after correct BIOS setting change. However, they are set to standard 
RS232 serial ports as status at delivery. 
 
COM1  serial  port  must  always  be  occupied  by  a  suitable  serial  device  or 
COM1  terminator  (as  supplied).  If  this  port  is  left  vacant  or  connected  with 
something like a mouse the cash drawer control and the power management 
function may fail to work correctly. For serial Modem application, please use 
COM4  to  minimize  any  hardware  resource  conflict.  For  TP-8300/E  using 
RS232  interface  touch  control  such  as  the  Infra  Red  type  touch,  the  COM4 
port is occupied and covered. Please 

never try to open the cover

. Otherwise 

the product warranty is voided. 
 

Note:  If  TP-8300/E  ordered  without  IR  Touch,  COM4  can  be  use  for 
serial  modem  application.  Otherwise  COM4  is  reserved  for  IR  Touch 
Function. 

 

Summary of Contents for Jiva - E

Page 1: ...ing performance or use of this material This information is provided as is and Posiflex Technology Inc expressly disclaims any warranties expressed implied or statutory including without limitation implied warranties of merchantability or fitness for particular purpose good title and against infringement The information in this manual contains only essential hardware concerns for general user and ...

Page 2: ...m the system if the system is to be left OFF for more than 72 hours to prevent possible damage Only connect the UPS battery back right before you are going to re power on the system Replace the battery as soon as the monitoring software indicates the battery is out of service Attempt to recharge a dead battery is dangerous A separate battery monitor is not required for this series DAILY MAINTENANC...

Page 3: ...t 3 INTRODUCTION PRODUCT PICTURES 4 1 3 6 5 7 2 Front Views 8 9 9 7 10 8 Side Views 5 Gen 5 base 4 11 9 12 Rear Views Gen 4 base 12 18 13 20 12 21 12 22 22 16 Gen 4 base 15 19 17 14 Gen 5 base Bottom Views ...

Page 4: ...D bracket fixing screw 21 Cable holder 22 Cable passage in bottom plate PRODUCT FEATURES Standard Features a a a a CPU Intel 575 2 0 GHz or Intel T3100 1 9GHz b b b b A base design supporting HDD and optional UPS battery storage c c c c Support Win XP pro WEPOS POSReady and Linux environment d d d d High quality 15 TFT active matrix LCD panel e e e e Vertical type LCD panel with easy tilt angle ad...

Page 5: ... sockets supports maximum memory size 8GB for Jiva TP 8300E m m m m Integrated structure for optional security devices KP 100 SD 100 or BC 100U n n n n Software programmable MSR parameters for Win XP pro WEPOS and POSReady Optional Items a DDR 2 SDRAM memory expansion up to 4GB For Jiva TP 8300 DDR 3 1066 MHz SDRAM memory expansion up to 8GB For Jiva TP 8300E b SSD HDD c 2nd SATA HDD in base stand...

Page 6: ...n that the system is turned off and the external power source to the set is removed to prevent electric hazard Never touch any metal pin in the connectors or circuits to avoid high voltage hazard or electrostatic discharge damage unless the operator is well grounded Failure to do the above will void the product warranty OPENING CABLE COVER Please follow steps A to C sequentially with reference to ...

Page 7: ...arranty SEPARATING MAIN UNIT In order to settle the terminal properly in a point of service system all the cable connections have to be routed through its base either slim or universal Therefore please observe the procedures from A to C below to separate the main unit from both slim and universal base stand assembly after all cables in cable cover disconnected OPENING STAND ASSEMBLY Take the adjus...

Page 8: ...when cable connection through a hole on desktop underneath the system is required please slide open the auxiliary cable exit on bottom plate and route all external connections through this auxiliary exit Then fix back the bottom plate if there is no option unit to install 3 6 8 4 2 7 1 Inside Gen 4 base 5 Fixing Screws Gen 5 base bottom 1 2nd Cable Exit 2 Cable Exit 3 Rear Connect Cover Hook Plate...

Page 9: ...ollow the installation guide delivered with WB 6000 for its installation For WB 6300 WB 6600 and WB 6800 please separate the back cover of the wall mount bracket kit and fix it to wall at the 3 arrowed small holes as in the right pictures with proper materials and proper preparations Install required optional device kits with their mechanical fixation parts in the wall mount bracket and hang the b...

Page 10: ...ear connect cover in slim base please refer to the inside view of the base unit after removal of UPS battery as in picture at right and use a flat head screwdriver to pick the plastic hook plate of the rear connect cover from inside Fit the joint base of PD 2501 PD 2602 PD 305 and LM 6101 LM 6501 to the rear connect cover opening Then make the cable go through the normal cable exit under the joint...

Page 11: ...dow lock screw to find several jumpers The jumpers in this window are designated for USB Touch setting clear CMOS COM1 DCD and RAID card reset Optional functions Please consult your dealer for technical support on setup of these jumpers Please note that only those qualified technicians may adjust in the service window with information from Posiflex and the contents in the service window may change...

Page 12: ...it itself is 375 mm wide and can take maximum total height of 373 mm for slim base models and 400 mm for universal base models if no upgrade kit installed CONNECTING CABLES To re assemble the main unit with stand assembly for operation please connect all required cables to the appropriate connectors Please make sure that each connector is connected to the correct port with the correct orientation ...

Page 13: ...he preloaded operating system The System Integrator shall take care of software restoration after OS recovered A Posiflex supplied USB interface CD DVDROM COMBO drive will be required for such action Other brand CD DVDROM drive may require its specific driver different from what supported in the recovery CD or DVD Please use the recovery CD or DVD in rescue operation only Using it otherwise may wi...

Page 14: ...s every 3 months every month for temperature lower than over 30 C Temperature above 40 C must be strictly avoided as it could cause termination of battery life and unexpected result even if the battery is not in work The UPS battery can support basically the data preservation and smooth operation during intermittent or up to 30 minutes Battery replacement In the preloaded OS for Jiva system there ...

Page 15: ...sfully Power Status LED Indicator There is an LED under the printed logo that serves for several purposes The relationship between LED status and other conditions is summarized in following table LED Status System Status External Power UPS Battery Powering Up Off Off Off Not present Not possible Off Off Off Present Not allowed Green Off On No influence Allowed Blue On On No influence Not required ...

Page 16: ...n external or UPS battery power So the compatible software applications have the ability to change operating conditions when running on standard backup power The software programmer may take reference from the Jiva technical manual to apply such features Automatic Power On Control The system may also turn on according to some preset conditions such as Modem Ring Up or Alarm Clock Wake Up or LAN Wa...

Page 17: ...h the customer display PD 2501 or PD 2602 when it is installed SERIAL PORTS The serial ports in Jiva system can supply a 5 V DC through pin 9 on COM2 3 after correct BIOS setting change However they are set to standard RS232 serial ports as status at delivery COM1 serial port must always be occupied by a suitable serial device or COM1 terminator as supplied If this port is left vacant or connected...

Page 18: ...232 interface When the touch driver is properly installed this touch panel works exactly like a standard mouse except when the system is running under safe mode The mouse emulation functions include left button click click drag and drop left button double click right button click The only deviations are the system can give a beep or not to beep on each touch a right click sticky button is provided...

Page 19: ...age this utility However with this touch controller driver certain display mode like full screen display of Windows DOS box should be avoided Posiflex Touch Terminal Manager A program named Posiflex Touch Terminal Manager and a right click sticky button tool in the program group Posiflex Tools is installed in the preloaded Windows system in TP 8300 E This program can also be obtained by download f...

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