Transax VeriFone Vx520 Quick Manual Download

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TMS, Vx520 Card Sale & Refund Quick Guide, 0113, v1

Card Sales & Refunds Quick Guide

VeriFone Vx520

1.  Chip & PIN Sales
2.  Contactless (Where active)
3.  Card Not Present (CNP) Sales
4. Refund

Process

5. Receipts

For full details, also refer to your main
Vx520 User Guide

IMPORTANT: To be paid for your card transactions you must submit
them at the end of every working day with the ‘End of day procedure’.
See Section 1.13 (page 39) of your main Vx520 User Guide.

Summary of Contents for VeriFone Vx520

Page 1: ... 4 Refund Process 5 Receipts For full details also refer to your main Vx520 User Guide IMPORTANT To be paid for your card transactions you must submit them at the end of every working day with the End of day procedure See Section 1 13 page 39 of your main Vx520 User Guide TRANSAX Merchant Services All rights reserved TRANSAX is a registered trademark of Certegy Ltd ...

Page 2: ... 10 76 ENTER PIN Connecting Select the Sale option You may need to scroll down through the menu by pressing the second from left purple function key to find this option Enter the sale value e g for 10 76 key 1076 and press the green ENTER key Confirm the sale amount is correct Press F2 for YES or F4 for NO and re enter the sale amount Insert the credit or debit card into the front of the terminal ...

Page 3: ...wing logos Please note that Mastercard Paypass Maestro Paypass cards may not always use the Contactless symbol For additional information also see your main Vx520 User Guide Section 1 2 page 11 Contactless Section Do not insert the card Select the Sale option Enter the sale value e g for 10 76 key 1076 and press the green ENTER key Confirm the sale amount is correct Press F2 for YES or F4 for NO a...

Page 4: ...the green ENTER key Confirm the sale amount is correct Press F2 for YES or F4 for NO and re enter the sale amount Key in the full card number from the front of the card Use the yellow CLEAR key to correct any mistakes press the green ENTER key to confirm the card number Enter the expiry date MMYY and press the green ENTER key Note The terminal may also ask for an Issue Number printed on certain ty...

Page 5: ...rification Service Enter the customer s house number and press the green ENTER key If a house name leave blank and press the green ENTER key Note This service is not available to merchants in the Republic of Ireland who should press the green ENTER key to continue You will then be asked for the customer s postcode Only enter the numbers from the customer s postcode e g for B91 2AA key 912 and pres...

Page 6: ...upwards OR swipe the card or key the card number Note Refunds cannot be processed as a Contactless type transaction The screen will display the card type e g Mastercard or VISA and the card number Enter the refund value e g for 10 76 key 1076 and press the green ENTER key As soon as the refund has been processed the terminal will print the Merchant Copy of the receipt which the customer must sign ...

Page 7: ...r keyed card transaction refer to your Schedule of Fees Refund Receipts When a refund is processed the terminal will print the Merchant Copy of the receipt You must hand the Merchant Copy of the receipt to the customer to sign Compare the signature on the back of the card with the signature on the receipt If you are satisfied that it is correct select F2 and retain the signed receipt for your reco...

Page 8: ...red in the Republic of Ireland No 126879 Services are covered by the Financial Ombudsman Services in the UK Calls to and from the company may be recorded for quality purposes Part of FIS Fidelity National Information Services Inc If undelivered please return to TRANSAX Merchant Services Certegy Ltd Tricorn House 51 53 Hagley Road Birmingham B16 8TU ...

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Transax VeriFone Vx520, Quick Manual

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