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Essential Lite.

Merchant Operator Guide.

Model: Move5000

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Summary of Contents for Move5000

Page 1: ...Essential Lite Merchant Operator Guide Model Move5000...

Page 2: ...rchase Swipe and EMV with PIN Signature 10 Purchase with Cash out 11 MOTO Mail Order Telephone Order 11 Refund 11 Settlement Manual Settlement 11 Cumulative Totals Pre Settlement 12 Preauthorisation 1...

Page 3: ...on all over floor limit credit card transactions please call 13 26 36 Stationery orders For stationery orders please visit eftposstationery evolveshop com au or call 1800 230 177 If placing an order o...

Page 4: ...o know your Essential Lite terminal Contactless Landing Zone Touch Screen Terminal Display Alphanumeric Keys Feed Key Chip Card Reader OK Power On Key Menu Key Cancel Key Clear Key Printed Paper Swipe...

Page 5: ...Parts and cables Terminal base for charging and cable connection Ethernet 3m Cable Charging cable for terminal base 5...

Page 6: ...ur terminal To utilise the mobile 4G 3G connection please ensure the 4G 3G communication method is selected in the terminal menu as described below Press MENU key on the terminal Press 4 to enter CONN...

Page 7: ...s OK Enter the PRIMARY SERVER and press OK Enter the SECONDARY SERVER and press OK The terminal will update to IP Broadband mode when you next initiate a transaction It is recommended that you open th...

Page 8: ...his indicates that the terminal is connected to mains power Battery Level This is the charge level on the portable device and indicates whether or not the battery is currently charging Bluetooth Icon...

Page 9: ...n its base and hold down both the FUNC and CLEAR keys on the terminal at the same time Key functions CONNECTION MENU 1 Diagnostics 2 Configure 3 IP Parameters TOTALS 1 Settlement 2 Prev Settlement 3 C...

Page 10: ...sent Card sign is displayed 4 Transaction is approved and merchant receipt is printed 5 Press YES to print customer copy or NO to suppress Purchase Contactless total purchase amount above 100 1 Initia...

Page 11: ...Press 4 MOTO 3 Press 1 Purchase 4 Enter the amount of the transaction and press OK 5 Enter the complete card number and press OK 6 Enter the card expiry date and press OK 7 Enter the CCV and press OK...

Page 12: ...ure transaction only 10 Press YES to print customer copy or NO to suppress Preauthorisation Completion with Reference number Use this completion method when the customer is present with their card and...

Page 13: ...nsaction details after processing Press OK to confirm the completion transaction Merchant receipt is printed 14 Verify signature Press YES to approve or NO to decline signature transaction only 15 Pre...

Page 14: ...entre For offline authorisation on all over floor limit debit card transactions please call 1800 813 700 For offline authorisation on all over floor limit credit card transactions please call 13 26 36...

Page 15: ...ther one is exceeded an error message will be displayed The user must simply enter a value lower than the relevant limit defined in the agreement 41 DECLINED 41 PHONE AUTH CENTRE Lost Card Advise the...

Page 16: ...m error This can represent an error with an external modem or if the terminal is set to fall back to internal modem and no phone line has been plugged in Check communications link on base and wall plu...

Page 17: ...es each time it is placed on its base or each time the traveller charger is connected Charging is automatic How can the battery be charged Using the base Place the terminal on its base Check if the ba...

Page 18: ...the paper roll into the compartment 3 Pull the paper up towards the top of the terminal 4 Maintain the paper and close the cover 5 Press simultaneously on both upper corners of the contactless landin...

Page 19: ...de to be completed 8 Cardholder selects their account type if applicable 9 Wait for transaction to be processed A delay of 2 seconds is added at this stage to simulate the bank response 10 The final r...

Page 20: ...Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945...

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