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Cumulative Totals (Pre-Settlement)

Cumulative Totals indicate the amount transacted through the terminal since the last Settlement was 

processed. A Cumulative total can be done any number of times.

1. 

Press [MENU] key

2. 

Press [1] to enter EFTPOS menu

3. 

Press [2] for TOTALS

4. 

Enter the manager password and press [OK]

5. 

Press [3] for CUMULATIVE TOTALS

6. 

Wait for processing to be completed

7. 

Settlement report will be printed

Preauthorisation

To enable Preauthorisation, please contact the CommBank 24Hr Merchant Helpdesk on 

1800 230 177

.

1. 

Press the [F1] key to below AUTH

2. 

Press [1] to select PRE-AUTH

3. 

If multiple merchant function is enabled, select the required account

4. 

Enter the amount of the transaction and press [OK]

5. 

Swipe, insert or manually enter the card. Contactless is not accepted for preauthorisation 

transactions. The account type defaults to credit. If the card being used is a debit card,  

the “Credit account required” exception will occur.

6. 

Enter PIN or press [OK]

7. 

Merchant copy of receipt will print while processing is completed

8. 

Remove card when prompted

9. 

Verify signature. Press [YES] to approve or [NO] to decline (signature transaction only)

10. 

Press [YES] to print customer copy or [NO] to suppress

Preauthorisation - Completion with Reference number

Use this completion method when the customer is present with their card and the transaction  

is being completed through the original terminal that processed the preauthorisation.

1. 

Press [F1] key to select the AUTH menu

2. 

Press [2] to select COMPLETION

3. 

Enter the manager password and press [OK]

4. 

Swipe/insert the same card that was used for the original Preauthorisation transaction, followed by 

expiry date and CCV. Contactless is not accepted for preauthorisation transactions. The account type 

defaults to credit. If the card being used is a debit card, the “Credit account required” exception  

will occur.

5. 

If multiple merchant function is enabled, select the required account

6. 

Enter the completion amount of the transaction and press [OK]

7. 

If tipping enabled, enter tip and press [OK] or to bypass just press [OK]

8. 

Enter the Reference number which can be found on the top of your merchant receipt

9. 

Terminal will display the correct completion transaction details after processing.  

Press [OK] to confirm the completion transaction and to print the completion receipt.

10. 

Verify signature. Press [YES] to approve or [NO] to decline (signature transaction only)

11. 

Press [YES] to print customer copy or [NO] to suppress

12

Summary of Contents for Move5000

Page 1: ...Essential Lite Merchant Operator Guide Model Move5000...

Page 2: ...rchase Swipe and EMV with PIN Signature 10 Purchase with Cash out 11 MOTO Mail Order Telephone Order 11 Refund 11 Settlement Manual Settlement 11 Cumulative Totals Pre Settlement 12 Preauthorisation 1...

Page 3: ...on all over floor limit credit card transactions please call 13 26 36 Stationery orders For stationery orders please visit eftposstationery evolveshop com au or call 1800 230 177 If placing an order o...

Page 4: ...o know your Essential Lite terminal Contactless Landing Zone Touch Screen Terminal Display Alphanumeric Keys Feed Key Chip Card Reader OK Power On Key Menu Key Cancel Key Clear Key Printed Paper Swipe...

Page 5: ...Parts and cables Terminal base for charging and cable connection Ethernet 3m Cable Charging cable for terminal base 5...

Page 6: ...ur terminal To utilise the mobile 4G 3G connection please ensure the 4G 3G communication method is selected in the terminal menu as described below Press MENU key on the terminal Press 4 to enter CONN...

Page 7: ...s OK Enter the PRIMARY SERVER and press OK Enter the SECONDARY SERVER and press OK The terminal will update to IP Broadband mode when you next initiate a transaction It is recommended that you open th...

Page 8: ...his indicates that the terminal is connected to mains power Battery Level This is the charge level on the portable device and indicates whether or not the battery is currently charging Bluetooth Icon...

Page 9: ...n its base and hold down both the FUNC and CLEAR keys on the terminal at the same time Key functions CONNECTION MENU 1 Diagnostics 2 Configure 3 IP Parameters TOTALS 1 Settlement 2 Prev Settlement 3 C...

Page 10: ...sent Card sign is displayed 4 Transaction is approved and merchant receipt is printed 5 Press YES to print customer copy or NO to suppress Purchase Contactless total purchase amount above 100 1 Initia...

Page 11: ...Press 4 MOTO 3 Press 1 Purchase 4 Enter the amount of the transaction and press OK 5 Enter the complete card number and press OK 6 Enter the card expiry date and press OK 7 Enter the CCV and press OK...

Page 12: ...ure transaction only 10 Press YES to print customer copy or NO to suppress Preauthorisation Completion with Reference number Use this completion method when the customer is present with their card and...

Page 13: ...nsaction details after processing Press OK to confirm the completion transaction Merchant receipt is printed 14 Verify signature Press YES to approve or NO to decline signature transaction only 15 Pre...

Page 14: ...entre For offline authorisation on all over floor limit debit card transactions please call 1800 813 700 For offline authorisation on all over floor limit credit card transactions please call 13 26 36...

Page 15: ...ther one is exceeded an error message will be displayed The user must simply enter a value lower than the relevant limit defined in the agreement 41 DECLINED 41 PHONE AUTH CENTRE Lost Card Advise the...

Page 16: ...m error This can represent an error with an external modem or if the terminal is set to fall back to internal modem and no phone line has been plugged in Check communications link on base and wall plu...

Page 17: ...es each time it is placed on its base or each time the traveller charger is connected Charging is automatic How can the battery be charged Using the base Place the terminal on its base Check if the ba...

Page 18: ...the paper roll into the compartment 3 Pull the paper up towards the top of the terminal 4 Maintain the paper and close the cover 5 Press simultaneously on both upper corners of the contactless landin...

Page 19: ...de to be completed 8 Cardholder selects their account type if applicable 9 Wait for transaction to be processed A delay of 2 seconds is added at this stage to simulate the bank response 10 The final r...

Page 20: ...Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945...

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