JUSTDOSING UNO - DUO - REDOX - DUO REDOX - PAPI004051MULTI1 - FR/EN/ES/DE - Rev.05.16
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8/ WARRANTY
Before contacting your retailer, please provide you following elements:
Proof of purchase.
Serial number of the controller box and the pH probe.
Date when the device was installed.
Parameters of your pool (salinity, pH, chlorine rate, water temperature, stabilizing agent rate, pool volume, daily filtration
time…).
All our care and technical experiment was brought into making this device. It has undergone quality control. If in despite of all the
care and the technical know-how brought into its manufacture, you have to involve our warranty, this one would apply only to the
free replacement of the defective parts of our material (not inclusive transport costs).
1 – Warranty term (as attested by date on the invoice)
Controller box :
2 YEARS
pH probe Blue :
1 YEAR
ORP probe :
1 YEAR
After sales service and spare parts :
1 MONTH
2 – Purpose of the warranty
The warranty applies to all parts except wear parts which must be regularly replaced. The device is covered for any manufacturing
defect in the strict executive of a normal use in family pool. A use for public pools cancels any warranty.
3 – After Sales Service
All repairs are done in our workshop.
Return transport costs are payable by the user. In case of possible repair, no allowances will be giving for downtime and loss of
use of a device.
In every case, the equipment is always transported at the risks and the dangers of the user. Before accepting delivery, it is up
to the user to check that the equipment is in perfect condition and if necessary to express reservations on the carrier’s
transport slip. Confirm this to the carrier within 72 hours by registered letter with acknowledgement of receipt.
IMPORTANT: A replacement under warranty will in no case extend the initial term of the warranty.
4 – Scope limits of warranty – the warranty does not cover :
The installation, the repair and generally, any intervention concerning Manufacturer products, must be realised exclusively by
professional. This warranty shall not apply if those interventions are realised according to the existing standards in the country of
installation in the time of installation
.
To use a part, which is not the one of the origin cancels the warranty on the whole device,
by that fact.
1. Equipment and labour provided by a third party during the installation of the equipment.
2. Damage caused by not corresponding and not certified installation.
3. Problems caused by an alteration, accident, excessive treatment, professional or final user neglecting, unauthorised repairs,
fire, floods, lightening, frost, armed conflict or any other case of absolute necessity.
BE CAREFUL : The warranty does not cover any equipment damaged further to non compliance with the safety instructions,
installation, operation and maintenance instructions set out in the present manual.
Every year, we shall bring new improvements of our software and products. Those new versions are compatible with the previous
models. Within the warranty’s framework, the new versions of the equipment and the software cannot be added to the previous
models.
5 – Application of the warranty
For more information on the current warranty, get in touch with a professional or with our after sales service. Any request should
be accompanied by a copy of the invoice (proof of purchase).
6 – Laws and disputes
The present warranty is subjected to French Law and all other European directives or international treaties which are in force at
the time of the claim and which are applicable in France. In case of dispute on its performance or its execution, it is confer of
jurisdiction only for the TGI (High court) of Montpelier (France).
