Polytel
®
GMA3
11-2520-2 October
2017
20
3.8 Troubleshooting
What’s wrong?
What caused it?
What to do
Blue light doesn’t
come on
Weak/missing
batteries
Replace
batteries (see
p. 10)
Disconnected
cable
Plug cable fi rmly
into glucose
meter (see p. 14)
GMA needs
manual operation
to start
Please see p. 17
Can’t send even
after several tries
(light is on)
Phone app may
not be working
properly
Move phone
closer to GMA or
see manual for
phone app
No response on
meter display
Weak/missing
batteries
Replace
batteries (see
p. 10)
Disconnected
cable
Plug cable fi rmly
into glucose
meter (see p. 14)
Damage or
frayed cable
Send GMA
to Polymap
Wireless for
repair.
