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PennNet Phone: Polycom SoundPoint IP 320/321 Quick Guide 

ISC Networking & Telecommunications 

 

 

2.

 

Press the 

checkmark button

 to display the Add 

To Directory screen. 

3.

 

Press the 

checkmark button

 to display the First 

Name screen, as shown below: 
 

 

4.

 

Enter the first name of the contact using the dial 
pad.  If you need to correct an entry, press the 

<< 

softkey

.  

5.

 

When finished entering the first name, press the 

Ok

 or 

Cancel softkeys

 to accept or cancel 

changes 

6.

 

Press the 

down navigation arrow

 to access the 

Add to Directory screen  

7.

 

Press the 

checkmark button 

to display the Last 

Name screen 

8.

 

Enter the last name of the contact using the dial 
pad 

9.

 

When finished entering the last name, press the 

Ok 

or 

Cancel

 

softkeys

 to accept or cancel 

changes 

10.

 

Press the 

down navigation arrow

 to display the 

next field  

11.

 

Press the 

checkmark button

 to display the 

Contact screen.  The Contact screen is used to 
enter the  telephone number 

12.

 

Enter the telephone number for the contact, then 
press 

Ok

 or 

Cancel

 to accept or cancel changes 

13.

 

Press the 

down arrow

 to access and complete all 

the remaining options, pressing 

Ok

 to confirm 

your entries 

14.

 

After completing all options, press the 

left 

navigation arrow

 to end the data entry for the 

contact. The Confirmation/Save to Directory? 
Screen displays 

 

15.

 

Press the 

Yes

 or 

Cancel softkeys

 to save the 

contact to your directory, or to cancel  

16.

 

Press the 

left arrow

 repeatedly to return to the 

idle display. 

Adding Contacts from a Call List 

To add a new entry: 
1.

 

Do one of the following steps: 

 

Press the 

Callers softkey

 to view the 

Received Calls list. 

 

Press the 

Dial button

 to view the Placed 

Calls list. 

2.

 

Use the 

up and down navigation arrows

 to 

scroll through the list to find the contact 

3.

 

Press the 

checkmark button

 to select the entry 

4.

 

 Press the

 Save softkey

 to save the contact to the 

local contact directory 

5.

 

Press the 

left navigation arrow

 repeatedly to 

return to the idle display. 

Editing Contacts 

1.

 

Press the 

Dir softkey

 

2.

 

Use 

the navigation arrows

 to scroll through the 

list to find the contact 

3.

 

Press the 

checkmark button

 to select the 

contact 

4.

 

Press the 

Edit softkey

 

5.

 

Use the 

navigation arrows

 to scroll through the 

fields, and then press the 

checkmark button

 to 

select the field.  

6.

 

Do the following 

 

Use the 

left or right navigation arrows 

to 

place the cursor either at the beginning or 
end of the item respectively 

 

Use the 

<<< softkey

 to erase a letter or 

number to the left of the cursor  

 

 Use the 

down navigation arrow

 to move to 

the next field. Or, press the left navigation 
arrow to exit edit mode and save your 
changes. 

7.

 

Press the 

Ok or Cancel softkeys

 to accept or 

cancel changes 
Note: The 

Ok softkey

 is not displayed until a 

change has been made. The 

Cancel softkey

 will 

cancel the edit session for the entry and return 
you to the screen before the 

Edit softkey

 was 

selected. 

8.

 

Press the 

left navigation arrow

 repeatedly to 

return to the idle display. 

Deleting Contacts 

To delete a contact from the directory: 
1.

 

Press the 

Dir softkey

 

2.

 

Use the 

navigation arrows

 to scroll through the 

list to find the contact 

3.

 

Press the 

checkmark button

 to select the entry 

4.

 

Press the 

Delete softkey

, and then press the 

Yes 

softkey

 to confirm the deletion and the next 

entry in the directory appears 

5.

 

Press the 

left navigation arrow

 repeatedly to 

return to the idle display. 

Placing a Call to a Contact in the Local 
Contact Directory 

1.

 

Press the 

Dir softkey

 

2.

 

Use the 

navigation arrows

 to scroll through the 

list to find the contact 

3.

 

Press 

Dial button 

or lift the handset. 

Summary of Contents for SoundPoint 320

Page 1: ...Polycom SoundPoint 320 321 Quick Guide ISC Networking Telecommunications University of Pennsylvania October 2009 v2 ...

Page 2: ...ld Transfer Conference 7 Placing a Call on Hold 7 Placing a Call on Hold to Dial another Number 7 Transferring a Call with Consultation 7 Transferring a Call without consultation Blind Transfer 7 Initiating a Three Way Conference Call 7 Creating a Conference call using the Join Softkey 8 Splitting a Three way Conference Call 8 Speed Dial Numbers 8 Assigning a New Speed Dial Key 8 Adding or Editing...

Page 3: ...and functions Softkeys change depending on the calling feature or option selected Navigation arrows Scroll through menu options Use the checkmark button to select an item Line indicator Solid green An active call is in progress Fast flashing green There is an incoming ringing call Flashing red The call is on hold Solid red The line is busy remotely shared lines Lines Speed Dial keys Use these keys...

Page 4: ...s configured for the line the unanswered call will default to voice mail and will show up in your Received Calls List Note This feature does not work on lines that appear on multiple sets Redialing Last Outgoing Number To call the last number dialed from your phone use the Placed Call list 1 Press the Menu button 2 Select Features 1 on the dial pad 3 Select Call Lists 4 on the dial pad 4 Select Pl...

Page 5: ...e Call Lists You can view and track calls you missed received or placed If the call was from another PennNet Phone subscriber the person s name and the last 5 digits of phone number are displayed For calls from non PennNet Phone callers only the phone number is displayed Making a Call from the Received Call List 1 Press the Callers softkey 2 Use the navigation arrows to scroll through the list and...

Page 6: ...navigation arrows to scroll through the list to find the contact 3 Press the checkmark button to select the entry 4 Press the Save softkey to save the contact to the local contact directory 5 Press the left navigation arrow repeatedly to return to the idle display Editing Contacts 1 Press the Dir softkey 2 Use the navigation arrows to scroll through the list to find the contact 3 Press the checkma...

Page 7: ... Ask the caller to stay on the line while you transfer the call 2 Press the Trans softkey The caller is placed on hold 3 Enter the number to which you want to transfer the call then press the Dial button 4 When the third party answers the caller remains on hold so you can talk privately with the third party 5 To transfer the call press the Trans softkey and then hang up the phone Note To cancel th...

Page 8: ...opened allowing contact information to be added 2 Press the checkmark button to enter a first name 3 Enter the first name of the contact from the dial pad 4 Press the Ok or Cancel softkeys to accept or cancel changes 5 Press the down navigation arrow to display the next field in the contact s entry 6 Repeat steps 2 to 5 to enter the last name of the contact 7 Repeat steps 2 to 5 to enter a contact...

Page 9: ...rough the various options and choose a format for the time the date or the order in which they are to appear on the display Press the checkmark button to change and save the new settings 4 To return to the idle display press the left navigation arrow repeatedly Line Icons Symbols PPS PPS is a web tool that allows subscribers and proxies to manage certain telephone and voice mail features Use PPS t...

Page 10: ...Menu Settings Basic Restart Phone The handset will not restart if there is an active call One the active call is disconnected the handset will restart Passwords Manage your voice mail passwords in real time Proxy Designate a proxy to make adjustments or changes to your PennNet Phone account A proxy can be any member of the Penn community who has a valid PennKey and password Voice Mail Delivery Met...

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