Troubleshooting
69
Image Problem Troubleshooting
Problem
Image Example Solution
Paper curls
1.
Use paper of standard weight: If
you are using thin paper, try to use
paper of standard weight (80
g/m
2
).
2.
Use paper with less moisture: Load
the paper to the paper tray
immediately after removing them
from the packaging. Seal the
remaining paper with the original
packaging to keep from the
moisture absorption.
Light
print(entire
page)
1.
Make sure that the toner cartridge
is fully installed.
2.
Make sure that the Toner Save
setting is turned off in the printer
driver.
3.
Try using a different type of paper.
4.
The toner cartridge might be
almost empty. Replace the toner
cartridge.
Light
print(partial
page)
1.
Make sure that the toner cartridge
is fully installed.
2.
The toner level might be low.
Replace the toner cartridge.
3.
The paper might not meet the
printer’s specifications (for
example, the paper is too moist or
too rough).
Vertical white
lines
Call the service personnel for help.
