Troubleshooting
63
Error Message
Error Message and Codes
Possible Causes or Solution
System error
Service code: 100111
Restart PRINTER. If this error persists, call
service personnel for help.
Scan module error (000113)
Restart PRINTER or call service.
An unexpected error from scanner parts
occurs.
Restart PRINTER or call service to replace
scanner parts that fail.
Printer module error.
Please restart PRINTER or call
service (205000, 205001).
An unexpected error from printer parts
occurs.
Restart PRINTER or call service personnel to
replace printer parts that fail.
Printer module error.
Please clean corona wire and restart
PRINTER or call service (205101).
An unexpected error from printer parts
occurs.
Clean corona wire and restart PRINTER or call
service personnel to replace printer parts
that fail.
Motor error (000001).
Press # button to erase or call
service.
When PRINTER is booted, the scanner and
printer engine Initialization fail.
Restart PRINTER.
Scanner lamp error (002007).
Please close flatbed cover and Press
# button to erase or call service.
The CIS lamp is damaged or not lit.
Call service personnel to replace the CIS unit.
Fan fails (200090).
Call service personnel to replace the fan.
Front cover opens (200051).
Please close front cover.
Rear cover opens (200054).
Please close rear cover.
Continue feed error (200000).
Please open front cover to clear the paper
and load paper to proper tray.
Fuser error (201600, 201604~5,
201613, 201615~201618,
201621~201623)
Please restart PRINTER. If the error persists,
call service personnel for help.