5
UK
Cleaning, Care & Maintenance
• Switch off and disconnect from the power supply before cleaning.
• Clean the interior of the appliance as often as possible.
• Do not use abrasive cleaning agents. These can leave harmful residues.
• Always wipe dry after cleaning.
• A POLAR agent or qualified technician must carry out repairs if required.
Cleaning the Condenser
Periodically cleaning the condenser can extend the life of the appliance. The condenser is located at the
back of the appliance.
Note: Use a soft brush or vacuum cleaner to clean the fins of the condenser,
taking care not to damage the fins.
Troubleshooting
If your appliance develops a fault, please check the following table before making a call to the Helpline.
Fault
Probable Cause
Solution
The appliance is not
working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug and lead are damaged
Call POLAR agent or qualified Technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call POLAR agent or qualified Technician
The appliance turns on,
but the temperature is
too high/low
Condenser blocked with dust
Clean Condenser
Doors are not shut properly
Check doors are shut and seals are not
damaged
Appliance is located near a
heat source or air flow to the
condenser is being interrupted
Move the appliance to a more suitable
location
Ambient temperature is too high
Increase ventilation or move appliance to a
cooler position
Insufficient airflow to the fans
Remove any blockages to the fans
Appliance is overloaded
Reduce the amount stored in the appliance
Factory default parameters
adjusted
Call POLAR agent or qualified Technician
The appliance is
unusually loud
The appliance is touching a
neighbouring object
Check installation position and change if
necessary
The appliance has not been
installed in a level or stable
position
Check installation position and change if
necessary
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