Troubleshooting
Malfunciton
Possible Reason
Solution
Device does not turn on
or turns on but only the
logo is loaded
Battery is low
Charge the battery
A book does not open
—
the message
Book is
probably damaged or
protected
appears, or
nothing happens at all
The book is damaged
If the book was downloaded
from the online store try to re-
load it again. If the file opens
on your PC, but does not
open on the Device, save the
book in another format (TXT,
DOC, PDF).
Html book opens but is
displayed incorrectly. For
example, there are empty
pages, some part of the
text is missing etc.
HTML-files contain
non-text elements
(frames, JAVA-scripts,
flash-elements)
Save the page in TXT format
Book opens but various
symbols, question marks
etc. are displayed instead
of letters
Incorrect encoding
Switch to reading mode,
select
Settings
and change
encoding
No response when you
press any key
Sometimes (e.g., when
downloading damaged
or too large books) the
Device may freeze
Close the frozen application
by pressing /
keys simul-
taneously for 1–2 sec.
After connection to PC
disks are not displayed in
Explorer
Your Device is in the bat-
tery charging mode.
Check USB mode in
Set-
tings
Main Menu item. Set
Connection to PC
or
Ask at
Connection
No signal in connection
cable
Check USB cable condition
and its proper connection to
connector. Try to connect the
USB-cable to another port
Summary of Contents for Color Lux
Page 1: ...User Guide...
