7 Appendix
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Proof-of-purchase of the Defective Product in the form of
(1) the dated purchase receipt from the original purchase, or
(2) the dated dealer invoice or,
(3) purchase receipt from original equipment manufacturer (OEM), or
(4) the dated receipt showing the product was exchanged under warranty.
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Model number of the Defective Product.
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Serial number of the Defective Product.
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Detailed description of the defect.
§
Shipping address for return of the repaired or replacement product.
§
If in-field troubleshooting does not solve the problem, Customer may request the RMA number, which
request must include the following information:
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§
All Defective Products authorized for return must be returned in the original shipping container or
other packaging that is equally protective of the product.
The returned Defective Product must not have been disassembled or modified without the prior written
authorization of Plugreen.
Plugreen Solar Micro-inverters are designed to withstand normal operating conditions and typical wear
and tear when used for their original intent and in compliance with the installation and operating
instructions supplied with the original equipment. The Limited Warranty does not apply to, and Plugreen
will not be responsible for, any defect in or damage to any Plugreen Solar Micro-inverter: (1) that has been
misused, neglected, tampered with, altered, or otherwise damaged, either internally or externally; (2) that
has been improperly installed, operated, handled or used, including use under conditions for which the
product was not designed, use in an unsuitable environment, or use in a manner contrary to the Plugreen
User Manual or applicable laws or regulations; (3) that has been subjected to fire, water, generalized
corrosion, biological infestations, acts of God, or input voltage that creates operating conditions beyond
the maximum or minimum limits listed in the Plugreen Solar Micro-inverter specifications, including high
input voltage from generators or lightning strikes; (4) that has been subjected to incidental or
consequential damage caused by defects of other components of the solar system; or (5) if the original
identification markings (including trademark or serial number) of such Micro-inverter have been defaced,
altered, or removed.
The Limited Warranty does not cover costs related to the removal, installation or troubleshooting of the
customer's electrical systems. The Limited Warranty does not extend beyond the original cost of the
Plugreen Solar Micro-inverter.
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Copyright Plugreen Corporation. 2011 1-00001 REV 1