7 Appendix
Plugreen Corporation Warranty
Plugreen Corporation ("Plugreen") has developed a highly reliable Micro-inverter that is designed to
withstand normal operating conditions when used for its originally intended purpose in compliance with
the Plugreen User Manual supplied with the originally shipped system. The Plugreen limited warranty
("Limited Warranty") covers defects in workmanship and materials of the Plugreen Solar Micro-inverter
("Defective Product") for a period of fifteen (15) years from the date of original purchase of such Micro-
inverter at point of sale to the originally-installed end user location (the "Warranty Period").
During the Warranty Period, the warranty is transferable to a different owner as long as the Micro-
inverter remains installed at the originally-installed end user location. During the Warranty Period,
Plugreen will, at its option, repair or replace the Defective Product free of charge, provided that Plugreen
through inspection establishes the existence of a defect that is covered by the Limited Warranty. Plugreen
will, at its option, use new or reconditioned parts in repairing or replacing the Defective Product. Plugreen
reserves the right to use parts or products of original or improved design in the repair or replacement of
Defective Product. If Plugreen repairs or replaces a Defective Product, the Limited Warranty continues on
the repaired or replacement product for the remainder of the original Warranty Period or ninety (90) days
from the date of Plugreen’s return shipment of the repaired or replacement product, whichever is later.
The Limited Warranty covers both parts and labor necessary to repair the Defective Product, but does not
include labor costs related to un-installing the Defective Product or re-installing the repaired or
replacement product. The Limited Warranty also covers the costs of shipping repaired or replacement
product from Plugreen, via a non-expedited freight carrier selected by Plugreen.
The Limited Warranty does not cover, and Plugreen will not be responsible for, shipping damage or
damage caused by mishandling by the freight carrier and any such damage is the responsibility of the
freight carrier. To obtain repair or replacement service under this Limited Warranty, the customer must
comply with the following policy and procedure:
§
All Defective Products must be returned with a Return Merchandise Authorization Number (RMA)
which customer must request from Plugreen. Before requesting the RMA, however, the customer
should contact Plugreen technical support representative to evaluate and troubleshoot the problem
while the Plugreen Solar Micro-inverter is in the field, since many problems can be solved in the field.
12
Copyright Plugreen Corporation. 2011 1-00001 REV 1
