Section 5. Maintenance and Troubleshooting
32
PlexWriter 8/8/24U Installation and Users Manual
Troubleshooting: Writing CD-R and CD-RW Discs
Symptom Possible
Causes
Solutions
CD-ROM drive used
cannot read data fast
enough to record at
higher speeds, such as
8X.
If necessary, enable BURN-Proof
in the recording software.
If your software does not support
BURN-Proof, copy the data to the
computer’s hard disk, then record
from the hard disk to the
PlexWriter.
CD-RW media is not
High Speed CD-RW.
Use High-Speed CD-RW media.
These discs are stamped with a
“High Speed CD-RW” logo.
Cannot write at
8X (CD-RW).
PlexWriter 8/8/24U
drive is connected to a
USB 1.1 port.
When PlexWriter 8/8/24U is
connected to a USB 1.1 port, the
maximum write performance is 4X.
The drive must be connected to a
USB 2.0 port to achieve 8/8/24
performance.
