Table of Contents
iv
PlexWriter 12/10/32S Operation Manual
4. Using Your PlexWriter .................................................................................... 39
What Media to Use............................................................................................. 39
Tray Loading and Operation .............................................................................. 39
Handling CD Media ....................................................................................... 40
Cleaning Discs ............................................................................................... 40
Playing Audio CDs ............................................................................................ 41
Writing to CD-R and CD-RW Media................................................................. 42
Advantages of BURN-Proof Technology .......................................................... 43
5. Maintenance and Troubleshooting ................................................................. 45
Upgrading Firmware .......................................................................................... 45
Troubleshooting ................................................................................................. 46
Troubleshooting: General............................................................................... 46
Troubleshooting: Reading from a Disc .......................................................... 48
Troubleshooting: Playing an Audio Disc ....................................................... 50
Troubleshooting: Writing to Discs ................................................................. 51
Troubleshooting SCSI Problems .................................................................... 56
Troubleshooting for Macintosh Users ............................................................ 58
6. Frequently Asked Questions about Recording .............................................. 59
Appendix A: PlexWriter 12/10/32S SCSI Drive Specifications ........................ 61
Appendix B: Installing a SCSI Drive in Windows............................................. 65
Installing SCSI Drivers in Windows 95, 98, and ME ........................................ 65
Install Hardware ............................................................................................. 65
Install SCSI Drivers for Windows 95/98/ME ................................................ 65
Troubleshooting Windows 95, 98, and ME SCSI Installations...................... 66
Installation of a SCSI Drive in Windows 2000 .................................................. 69
Install Hardware ............................................................................................. 69
Getting Drivers for Your SCSI Board ............................................................ 69
Install SCSI Drivers for Windows 2000......................................................... 69
Troubleshooting Windows 2000 SCSI Installations ...................................... 70
Installation of a SCSI Drive in Windows NT..................................................... 71
Install Hardware ............................................................................................. 71
Getting Drivers for Your SCSI Board ............................................................ 71
Install SCSI Drivers for Windows NT ........................................................... 71
Troubleshooting Windows NT SCSI Installations ......................................... 72
Appendix C: Technical Support ......................................................................... 73
How to Contact Us ............................................................................................. 73
Before You E-mail/Log On/FAX/Call ............................................................... 74
Returns ............................................................................................................... 74
Appendix D: Helpful Contacts ............................................................................ 75
Contacts for Hardware and Software ................................................................. 75
Contacts for PC Vendors.................................................................................... 76
Index...................................................................................................................... 77
