Section 1. Getting Started
PlexWriter 12/10/32S Operation Manual
3
What’s in the Box
What you find in your Plextor box
depends on what the company that
sold you the box put in—or took
out—while the Plextor drive was in
their possession.
Plextor currently sells its PlexWriter
12/10/32 SCSI drive in these retail
package configurations:
•
Internal SCSI drive with software
kit
•
External SCSI drive with software
kit
Each drive kit includes the
PlexWriter drive with CD-R and
CD-RW media, and with bundled
software, such as:
•
CD-mastering software for PC
•
Packet writing software for PC
•
CD Res-Q, Plextor’s own
software for hard disk backup and
disaster recovery
•
Plextor Manager 2000, Plextor’s
software suite for getting the best
performance from your
PlexWriter drive, especially with
audio applications
•
Other utilities, which may be
added as needed
The configuration you received is
indicated by stickers applied to your
box. Your drive may also have been
integrated into a computer system or
subsystem sold by a third party.
Save Your Box!
Be sure to save the box after you have
installed your PlexWriter drive. The
box and its packaging material were
designed and drop tested to ensure your
PlexWriter can endure rough treatment
and still arrive in working order.
Please save the tray insert that was used
to protect the delicate internal
components during shipping. If you
ship the PlexWriter, place this insert on
the tray inside the drive.
If you have to ship your drive back to
us, it’s best to send it packaged in the
original box. Some of our customers
have not held on to their boxes and have
had to resort to less-than-secure
methods to get drives back to us.
We cannot assume liability for any
damage your drive sustains during
shipment. Therefore, please ship your
drive in the safest manner possible.
Before shipping your drive, refer to the
Plextor web site for pointers. The web
site is at: http://www.plextor.com
If you did not receive a box (for
example, your drive came pre-installed
in a computer), we recommend you pay
a packaging store (such as Mail Boxes
Etc.) to ship your drive. If you don’t
have a packaging store in your area, ask
for packaging pointers when you
contact us to get an RMA number
before returning any drive. You can
contact our RMA Department at
[email protected]; or by calling
us at 800-886-3935, option 3; or by fax
at 408-727-1522.
