Plextor MEDIAX PX-MX Series, Manual

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Trouble Shooting
Incorrect operation is most often mistaken for a problem or malfunction. If you think
there is something wrong with your PleXtor MediaX, check the points below.
TV System Issue
• Please check that your TV system is set up correctly
• Please Press the TV System button on your PleXtor MediaX Remote Control
slowly until you get the correct signal.
(each time you press it will toggle through, 480i (NTSC), 480P (NTSC), 576i (PAL),
576P (PAL), 720P, 1080i and back to 480i (NTSC)
Cable Connection or AV In mode of TV
• Please check that the cable is correctly connected to TV (please refer to
connection section in this manual)
• Please check if AV mode is correct on your TV. Press the AV Input button on
your TV remote control.
HDMI Issue
• Some TVs do not support the NTSC (480i) PAL (576i) Through HDMI input. In
this case, you can not see the video signal correctly because the default video
out setting of the PleXtor MediaX is PAL (576i) or NTSC (480i).
You can adjust the video out of your PleXtor MediaX by pressing the TV System
button on your PleXtor MediaX remote control.
•
Please check if the video signal is OK with another input to TV such as SCART or
Composite.
No Video Signal or Strong
distortion in Audio and
Video
Set Up Menu Issue
• If your TV does not support AV out through SCART, please set TV Input to Off in
the Set Up Menu
• If you are not connected to a decoder box, please ensure decoder is set to Off in
the Set Up Menu
No Playback or Freezing
during playback
Encoding Issue
• Some AV files can not be played back due to the encoding methods. Please
transcode it via your computer with the transcoding software on the disc
supplied.
• If you play back the file through LAN it may not be played back correctly
depending on the LAN connection. Please copy the file from PC to your PleXtor
MediaX and try again
Recording is not possible
•
Please check if the program you want to record is copy protected
• If you are recording to a USB device, please ensure it has the FAT32 file system
(you cannot record to NTFS file system)
File copy is not possible
• Please check if that your target device has FAT32 file system. If it only has NTFS
please copy the file via PC with your PleXtor MediaX attached as an external
HDD
•
Please check that your target device is connected correctly
• Please check that your target device has enough space for copy
Network Folder is not
shown
• Please check network settings are correct
• Please check that your network device is working correctly
• Please check that you PC virus software or firewall is not blocking your PleXtor
MediaX
Can not find AV files which
are seen in computer
•
Please check that you have selected the correct file format in the bar at top of
screen (Movie, Music or Photo)
• Please check that the file format is supported by your PleXtor MediaX (check in
the Specifications part of this manual)