Plantronics Savi Office WO101, User Manual

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Contents
Plantronics Savi User Guide
1 Package Contents and Features ...........................
4
1.1 Savi Base ................................................................. 4
1.2 Savi Headset ............................................................ 5
1.3 HL10 Lifter (Optional) ............................................... 6
2 Base Set Up ...........................................................
7
2.1 Attaching Charge Cradle to Base ............................ 7
2.2 Connecting Base to Desk Phone ............................. 7
2.3 Connecting Power Supply to Base .......................... 7
2.4 Positioning Base ...................................................... 7
3 Headset Set Up ....................................................
8
3.1 Fitting Headset ........................................................ 8
3.2 Docking and Charging the Headset ......................... 8
4 Configure and Test Call .........................................
9
4.1 Checking Configuration ........................................... 9
4.2 Making a Test Call with Desk Phone ....................... 9
5 Lifter Set Up (Optional) .......................................
10
5.1 Installing Lifter ........................................................ 10
5.2 If You Do Not Hear a Dial Tone .............................. 10
5.3 Additional Parts (if required) ................................... 11
6 PC Set Up ...........................................................
12
6.1 Installing USB Cable .............................................. 12
6.2 Making a Test Call with Microsoft Office
Communicator
............................................................. 12
6.3 Installing Plantronics Software (optional) ............... 12
7 Using Your Savi Office Wireless Headset System
13
Powering up Headset .................................................. 13
Placing, Answering and Ending Calls with
Desk Phone
................................................................. 13
Placing, Answering and Ending Calls with Microsoft
Office Communicator
................................................... 13
Placing, Answering and Ending Calls with
Other Softphones
........................................................ 14
Switching Between Desk Phone and PC Audio ......... 14
Mixing Desk Phone and PC Audio .............................. 14
Muting the Headset ..................................................... 15
Subscribing a Master Headset .................................... 15
Conferencing In Up to Three Additional Headsets ...... 15
Setting Default Line to Desk Phone or PC ................... 16
Toggling On/Off Over-the-Air Subscription .................. 16
Setting the Range ........................................................ 16
Ending Subscription .................................................... 16
Desk Phone and PC Talk Buttons
“Rules to Live By”
........................................................ 16
Subscription Button Indicator Light ............................. 16
Desk Phone and PC Talk Buttons
Indicator Lights
............................................................ 16
Talk Time ...................................................................... 17
Checking Headset Battery Level ................................. 17
Headset Call Control Button Functions ....................... 17
Placing the Headset in Sleep Mode ............................ 17
Headset Indicator Light ............................................... 17
Headset Tones ............................................................. 17
8 Plantronics Software Platform .............................
18
Softphone Support
.................................................
18
Plantronics Update Manager ....................................... 18
Plantronics Control Panel
........................................
19
Battery Life
............................................................
19
Devices Tab ................................................................. 19
Applications Tab
.....................................................
20
Preferences Tab
......................................................
21
About Tab
..............................................................
21
Help for Device Settings - USB Adapter ..................... 22
Help for Device Settings - Advanced .......................... 22
9 Troubleshooting and Common Questions ...........
23